Thecakedaddy Ltd Reviews 

190
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing Minecraft birthday cake! Delivered perfectly on time and looked even better than expected! Excellent service and quality. Highly recommend and will definitely order again! 🎂💚

Beoordeeld met 5 van de 5 sterren

Ordered a custom Roblox cake for my son Tristan’s 6th birthday and The Cake Daddy absolutely smashed it. The design was exactly what he’d pictured – bright colours, crisp details, even little ed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time, returning customers to this company for our special day. The cake was spectacular- better than the inspiringly amazing cake we'd seen on TikTok when we were looking for ideas. We had chec... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER from cake daddy - placed an order on 8th June for my sons 13th birthday to be delivered on 16th June - did not arrive. Tried ringing numerous times end up speaking to someone in a call c... Toon meer

Bedrijfsgegevens

  1. Bakkerij

Geschreven door het bedrijf

Freshly baked customised cakes. We offer Free next day delivery if order is placed before 1pm.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(190)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Cake arrived on time

Cake arrived on time. Ordered sonic cake for my sons 7th bday! Was beautifully made had nice colours and looked just like the photo. It tasted as good as it looked! Thanks cake daddy will defo be ordering again...

18 december 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Birthday cake

Great cake, look, style & taste was second to none!

14 december 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service, delivered on time and securely packaged. Delicious cake!

19 november 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Bought a Mario birthday cake for my…

Bought a Mario birthday cake for my little one's 5th birthday. Great service, on time delivery, looked absolutely amazing and finally was delicious to eat!!!

28 november 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

My first online cake purchase

Cake was delicious, great customer service and fast delivery for the best freshness. My son enjoyed it

21 november 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. Looking forward to serving you soon!

Beoordeeld met 1 van de 5 sterren

Disgusted with this company! I ordered a cake for my parents 60th…

I ordered a cake for my parents 60th wedding anniversary, when we cut into it the whole cake was burnt to a crisp, not only was this upsetting but very embarrassing in front of guests.
I emailed the company on 11th November with photos and got a reply saying sorry (they didn't seem that bothered) we'll give you 30% refund.
This was quite insulting as the whole cake was burnt black but today, 26th November and still no refund!!!!
Shocking that a cake could be sent out like this and more Shocking is the couldn't care less attitude from the company, if this was my company I would have been mortified that a cake was sent out like that

10 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great service wanted to change my cake…

great service wanted to change my cake as realised after 2 mins that there was something even better and was easily changed and delivered perfectly

18 november 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. We are more than delighted to hear about your experience with us. Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Lovely cake

Lovely cake. Arrived in good time.

14 november 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback. Looking forward to serving you soon!

Beoordeeld met 1 van de 5 sterren

TERRIBLE service

TERRIBLE service. Ordered a next day cake to arrive yesterday. Promised it would arrive by 5pm and it didn’t arrive by then! Had to then change for it to arrive to Monday as we were going away for the weekend. Hopefully it does arrive as I would like a refund, the occasion has now happend and false promises. I wish I’d have read past reviews!

22 november 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Dear Rachel,

Thank you for sharing your feedback. We are genuinely sorry to hear about your experience, but we believe there may have been a misunderstanding. We take all customer concerns seriously and strive to provide the best possible service. However, after reviewing the details, we believe the information provided in your review does not accurately reflect the situation. We are very sure the delivery slot has been re scheduled from your end.

If you'd like to discuss this further and resolve any concerns, please don't hesitate to reach out to us directly at info@thecakedaddy.com We’re committed to ensuring our customers are satisfied and would appreciate the opportunity to address any issues you’ve raised.

Thank you for your understanding.

Sincerely,
Compliance Head
The Cake Daddy

Beoordeeld met 1 van de 5 sterren

the Cake came a day late…

the Cake came a day late even after me ordering a month before the delivery date and due to its lateness the cake was dry and horrible

8 november 2024
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Antwoord van Thecakedaddy Ltd

We request you to register a complaint on info@thecakedaddy.com
Our helpline is always accessible to help you get a replacement order in case you are not satisfied with our work or delivery.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing. Turned up on time, looked as good as it did in the photo. Smells and tastes wonderful! Thank you so much and look forward to putting in another order for the future very happy 😃

7 november 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for sharing your feedback.
We bake these cakes with all our love, care & affection. Knowing we were in sucessful in bringing a smile to our customers faces is the biggest motivation for us.
Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Great experience

Quick order and response time. Cake tasted great. Delivery was on point. An overall great experience. 👌🏽

27 oktober 2024
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Antwoord van Thecakedaddy Ltd

Thank you for sharing your feedback.
We bake these cakes with all our love, care & affection. Knowing we were in sucessful in bringing a smile to our customers faces is the biggest motivation for us.
Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

i ordered cake frim cake daddy it was…

i ordered cake frim cake daddy it was yumm soft and fondant is so good. they made my daughters special day more special and good thanks alot

3 november 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for sharing your feedback.
We bake these cakes with all our love, care & affection. Knowing we were in sucessful in bringing a smile to our customers faces is the biggest motivation for us.
Looking forward to serving you soon!

Beoordeeld met 5 van de 5 sterren

Incredible Experience, Beautiful cake, Amazing customer service ! Highly recommended

From the moment I contacted The Cake Daddy I knew I was in great hands! I was so so impressed with the communication between the manager and the head baker to deliver my vision of the bespoke cake for my 13 year old daughter! We discussed the design options from images I had provided and they explained all the options I had to choose from, there was nothing that was too much to create for us. I was very pleased with how they worked together to create a perfect cake for us and every question was answered without hesitation. When the cake was in transit I received tracking information which was extremely helpful.
The packaging of the cake when it arrived was great, safe and protected the cake very well.
Amazing customer service, Amazing Experience, and an impressive Beautiful cake that my daughter was delighted with and our guests loved as soon as they tasted! ! Highly recommended..Thank you so much The Cake Daddy!!

5 oktober 2024
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Antwoord van Thecakedaddy Ltd

Thank you for the extremely wonderful words. Our entire team shall be motivated knowing our hard work is appreciated. We look forward to serving you soon.

Beoordeeld met 5 van de 5 sterren

Good price

Good price, lot of cake, came as designed. Happy with my order.

11 oktober 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words.
We are more than delighted to serve you soon!

Beoordeeld met 5 van de 5 sterren

Highlight of the birthday party!

Delivered right on time in a great packaging! Plus the cake was a hit at the party - delicious!

11 oktober 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words.
We work extremely hard to bring out these pieces of art for you.
We are offering you a 20% off on any customised cake for Christmas or New Year as a token of appreciation.

Beoordeeld met 5 van de 5 sterren

Great cake

Great cake! My little boy adored it.

23 september 2024
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Antwoord van Thecakedaddy Ltd

We are happy to hear our little champ liked it.
We would be more than willing to customise a special topper for him the next time he decides to order with us!

Beoordeeld met 5 van de 5 sterren

From first ordfab serviceering to having cake…

From first ordering to having cake delivered they were great and the cake was perfect and tasted even better
I would have no hesitation in ordering again or recommending them

21 september 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your lovely feedback. We are delighted you liked our cakes.
Looking forward to serving you soon!

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