Thecakedaddy Ltd Reviews 

190
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing Minecraft birthday cake! Delivered perfectly on time and looked even better than expected! Excellent service and quality. Highly recommend and will definitely order again! 🎂💚

Beoordeeld met 5 van de 5 sterren

Ordered a custom Roblox cake for my son Tristan’s 6th birthday and The Cake Daddy absolutely smashed it. The design was exactly what he’d pictured – bright colours, crisp details, even little ed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time, returning customers to this company for our special day. The cake was spectacular- better than the inspiringly amazing cake we'd seen on TikTok when we were looking for ideas. We had chec... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER from cake daddy - placed an order on 8th June for my sons 13th birthday to be delivered on 16th June - did not arrive. Tried ringing numerous times end up speaking to someone in a call c... Toon meer

Bedrijfsgegevens

  1. Bakkerij

Geschreven door het bedrijf

Freshly baked customised cakes. We offer Free next day delivery if order is placed before 1pm.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(190)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly Recommended

I sent a picture of something I wanted ...WOW is all i can say just pure guineas..
The attention to detail is amazing .the sponge was delightful.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words. These words motivate us to do better.
Looking forward to serving you soon!!!

Beoordeeld met 5 van de 5 sterren

Wonderfully Made🎂

Wonderfully Made🎂thank you for the most delicious birthday cake ever! 100 stars to you CakeDaddy⭐️⭐️⭐️⭐️⭐️

28 september 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your kind words.
Our set of teams from bakers to delivery partners to our support staff work extremely hard to bring these lovely cakes sculpted with love to you. We are overwhelmed by your appreciation & look forward to serving you soon!
Heartfelt Thank you!

Beoordeeld met 5 van de 5 sterren

Ordered a Tiffany's cake for my…

Ordered a Tiffany's cake for my girlfriends birthday and it arrived within 48 hours of order and was really good. Great design and it tasted really good too!

12 september 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback! We are glad you loved our Tiffany's cake. Looking forward to serving you soon.
-The Cake Daddy Team

Beoordeeld met 5 van de 5 sterren

Fantastic Fortnite Cake

Fantastic cake, delivered in just two days! It looked amazing and tasted great. It was so moist and chocolatey. A lot of parents commented on how good the cake was. We could’ve done with a few more skittles for the top, but luckily I had a pack at home.

7 september 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your wonderful feedback! We’re thrilled to hear you loved the cake and that it was a hit with everyone. We appreciate your input about the Skittles and will keep that in mind for future orders. If you need anything else, just let us know!

Beoordeeld met 5 van de 5 sterren

I was very impressed with Cake Daddy!

I was very impressed with Cake Daddy! Not only with the cake but also the customer service. To no fault of their own, my cake arrived the day before my event damaged. The reason I say it wasn’t their fault was the driver did say he had some trouble on the drive. Obviously I was very stressed as my event was the next day. I called Cake Daddy and not only were they very understanding but organised a replacement cake to be hand delivered from Manchester to Birmingham and it came at 8am the following day. Couldn’t be more impressed with them and would recommend to anyone!! Thank you again Cake Daddy!!

5 september 2024
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback! We are glad you liked our services. We highly appreciate your feedback & wouldn't hesitate to add a few more skittles the next time you decide to trust us again!!!
Looking forward to serving you soon!
-The Cake Daddy Team

Beoordeeld met 5 van de 5 sterren

Beautiful cake absolutely loved it!

Great service and the cake was absolutely beautiful, they designed the cake as we wanted it. Inside of the cake we chose rainbow sponge and it tasted absolutely delicious we will be using cake daddy again in the future I would highly recommend this bakery.. thank you very much cake daddy! Good price! Quality cake! And great service, very much appreciated :)

14 september 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you very much we are so pleased that you like your cake. Please tell your friends & family about The Cake Daddy :-)



Beoordeeld met 1 van de 5 sterren

Ordered a custom cake

Ordered a custom cake, design on the cake was the wrong colour didn't match what we discussed also slightly wonky on one side, on reporting this we were told celebrate the birthday we will sort it out, or we can collect two hours before the cake was going to be cut, so we celebrated my girls birthday cut the cake omg it was horrible tasted burnt something wasn't right so we contacted cake daddy as a customer would not pleasantly surprised the didn't want to help any further all the cake went in the bin. Now read this carefully go to a cake shop buy your cake in person stay blessed, as for your reply I don't agree I've sent numerous emails with no response why did your so called team say cut the cake and they will be happy to correct things after exact words was (celebrate don't worry we will sort something out as for premium delivery you rang a day before asking to deliver because you were going to a different town and don't no when or who could make the delivery so I accepted not very professional) as for the cake being consumed it actually went in the bin due to its taste this is an honest review if you can't take the feedback don't reply, read it & stay quite as you have done when I've been contacting you kind regards

23 mei 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

We understand your concern but unfortunately there is nothing we can do on a consumed product.
We had offered a fresh cake however you accepted the cake with a written approval stating the cake is fine which was delivered by a premium delivery.
With multiple ID's your review is considered un ethical and we request you to connect with our compliance team on info@thecakedaddy.com

Beoordeeld met 1 van de 5 sterren

Ordered a cake nothing like the picture…

Ordered a cake nothing like the picture it came damaged wonky and not even the colour I asked for i asked for a refund but got told that we sorry and to cut the cake and something will get sorted for me taxed back to be told nothing can be done after ur the ones that told me to cut the cake and enjoy the day and it will get sorted not even been offered half my money never mind a refund I couldn't charge the cake as it was to late and i was at the venue already

23 mei 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Dear Abigail Boateng
We are sorry to see a disappointed customer. We priorities our customers satisfaction over everything hence we shared the cake image before the dispatch. We were delighted to hear you had loved it, then. Secondly we also offered you the option to get the cake amended by our head baker on the spot as per your liking however you declined stating it's fine.
Please let us know if there is any further assistance required on info@thecakedaddy.com

Beoordeeld met 5 van de 5 sterren

Beautifully made ❤️

Very good communication and understanding of my delivery!! The cake was out of this world 👏 and blow my 3 year olds beautiful brain away he was so HAPPY and everyone was VERY Impressed ❤️ will be getting all my cakes here, from now on !!! 💯 the sponge of the cake was moist and so tasty. The design was mind blowing 👍

30 april 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for the awesome feedback! We're thrilled to hear that the cake was a hit and made your little one's day extra special. Looking forward to creating more delicious cakes for you in the future! Let us know if you have any special requests. 🎂✨

Beoordeeld met 5 van de 5 sterren

Spider-Man cake

Ordered a Spider-Man cake for my grandson, which he absolutely loved. The sponge and buttercream was delicious and the cake was enjoyed by everyone.

It arrived in plenty of time for the party, wrapped really well and delivered very carefully to Dorset by the delivery driver.

Thankyou so much!

20 april 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your lovely feedback! We’re so glad your grandson enjoyed the Spider-Man cake and that everyone loved it. We appreciate your kind words about our delivery service as well. If you need anything else in the future, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Ordered Chanel 50th birthday cake

Ordered Chanel 50th birthday cake, and from ordering to delivery was fantastic no fault at all and a beautiful taste.also kept InTouch through out.very professional company I will definitely be ordering again.

15 maart 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your wonderful feedback! We’re thrilled to hear you loved the Chanel 50th birthday cake and appreciated our communication and service. We look forward to helping you celebrate again in the future!

Beoordeeld met 5 van de 5 sterren

Tasted divine

I ordered a unicorn themed cake and it was delivered on time. The cake was delicious and got many positive comments.

12 april 2024
Review zonder uitnodiging
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Antwoord van Thecakedaddy Ltd

Thank you for your feedback! We’re so glad to hear you loved the unicorn cake and that it received positive comments. If you need anything for future celebrations, just let us know!

Beoordeeld met 2 van de 5 sterren

Altered and simplified cake design without consent

The cake arrived with multiple damages and a noticeably squashed box. The website arranged refund without too much complication after a day. However, it is worth flagging that their cake maker altered and simplified the design of the cake without consent. Instead of as advised - using a piper to decorate the side and crated the patterns on the top - they simply stuck a plain sheet of icing on the side and printed the patterns on an edible sheet and laid it as “decoration”. This is not at all acceptable and could be deemed mis-information in their sale process

5 april 2024
Review zonder uitnodiging
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had with your recent order. We understand how annoying it can be when expectations aren't met, and we take your concerns seriously.

This is certainly not the level of service we strive to provide. Rest assured, we are investigating the issue to ensure it does not happen again in the future. We would love the opportunity to make things right for you. Please contact us at info@thecakedaddy.com so we can resolve this matter to your satisfaction.

We truly value your business and hope to serve you better in the future.

Sincerely,
The Support Team
The Cake Daddy

Beoordeeld met 5 van de 5 sterren

Cake was very well presented 💯% as seen…

Cake was very well presented 💯% as seen on website, arrived on time very good customer service would highly recommend. So happy with purchase will definitely buy again

12 januari 2024
Review zonder uitnodiging
Logo Thecakedaddy Ltd

Antwoord van Thecakedaddy Ltd

Thank you very much Christine we are so pleased that you like your cake. Please tell your friends & family about The Cake Daddy :-)

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