The Card Network Reviews 419

TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have contacted TCN regarding A. not being able to see my card, gifted to my, my daughter was able to fix it, she had the wrong phone number (I never heard from them anyway and this was in February)... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great gift idea and the whole process was simple. Not sure why they review the purchase before you recieve the digital card, as I thought online purchases of digital gift cards would have processed in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m happy using this service to send gift money to my loved ones, it’s secure, easy, efficient & thoroughly thought out to send the message & gift. As I have most of my family living in different cou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

419 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 68% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

i love this idea it is the perfect gift…

i love this idea it is the perfect gift for anyone indecisive, it is very simple to use and my favourite card the HER one has soo many greate places to shop from

5 februari 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hey Sam,

We appreciate your positive words. We're glad to be a gifting option for those who are indecisive. The HER card is one of our favorites for that exact reason - there are so many great places to shop from!

Kind Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Visually pleasant!

I really like the visual experience of the website, and found it easy to navigate. The requirement to pay to convert to, for instance, a VISA giftcard, was a little bit of a sting, but manageable.

2 maart 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Sam,

We're happy to hear that you enjoyed the visual experience of our website. Thank you for your review.

Kindly,
The Card Network

Beoordeeld met 1 van de 5 sterren

I bought a card then it was cancelled…

I bought a card then it was cancelled with no explanation

26 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi there, thank you for your feedback, we are sorry to hear about your experience. Unfortunately, due to security reasons we may cancel orders that are deemed as high risk to ensure that customers and the business are protected. We understand the frustration around this. If you require any further assistance on this issue, please don't hesitate to reach out to our customer service team by email at support@card.gift with your order details and we can further assist you.
Warm regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

So quick and convenient for those last…

So quick and convenient for those last minute gifts and events!

31 januari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Katie,

Thank you for the kind words. We're glad to be a quick and convenient gifting option for you.

Warmest,
The Card Network

Beoordeeld met 5 van de 5 sterren

Cardnetwork digital mastercard

Excellent service being able to buy digital mastercards and visacards, so simple and easy to use, have sent as gifts and used them myself… Just have to add an app, activate and then add to your wallet, comvenience and simple what more could we want really

28 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Leanne,

We're so glad to hear you that you had a positive experience with us. We love hearing from people who find our gift cards easy to use.

Kind Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Very easy to purchase

Very easy to purchase
And easy to put into your wallet

1 maart 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Roy,

Thank you for the positive review! We're happy to hear that you found the purchasing experience easy to follow.

Kind Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Faultless service

Faultless service! Always getting my cards on time hassle free and when i need them! Have been using this service for quite awhile now and couldnt ask fir better!

1 maart 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hey Upeli,

We're so happy to hear that you've had such enjoyable experiences with us. 'Faultless service' is seriously a compliment. We're glad to have you as a returning customer.

Warmest,
The Card Network

Beoordeeld met 5 van de 5 sterren

Fantastic Company!!

I really love the card network for gift cards for myself and as gifts as well. The website is so easy to use and so quick and efficient! It's always such a pleasure buying a gift card at The Card Network!

26 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Dani,

Thank you for your positive review. We're so happy to hear that The Card Network gift cards are a go-to gifting option for you.

Warmest Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Loved it slay

18 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hey Meg,

So happy to hear you had a great experience!

Kindly,
The Card Network

Beoordeeld met 4 van de 5 sterren

There come handing when you can’t go…

There come handing when you can’t go down the road to get any of them it’s a good idea to get off here

27 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Michelle,

We're happy to be a convenient gifting option for you. Thank you for the kind review.

Kind Regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

Quick and easy to use. Never had an issue

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Annabel,

Thank you for leaving such a lovely review. We're glad you enjoyed your experience with us.

Kindly,
The Card Network

Beoordeeld met 5 van de 5 sterren

We’re using TCN for all our employee…

We’re using TCN for all our employee milestones token. It’s been always an easy transaction, for any concerns, customer service has been fast as well.

2 maart 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Melvie,

We're so glad to hear that TCN is your company of choice in celebrating employee milestones! Thank you for the kind words.

Warm Regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Scam Replacement Policy

They say on the card, if you lose or misplace your card they will replace it but in their terms and conditions it says the complete opposite. They will not replace your card if you lose or misplace it.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Failed to put in the card number a…

Failed to put in the card number a couple of times but go the correct pin for it. Card is now locked? and i dont have a proff of purchase because it was a gift from a relative who is old so he just threw it away after buying it. I have use the gift cards before and most of the time they work out but this is ridiculous. I do not want for my grandfather to waste $100 on a card that cannot even function. ADDITIONALLY i had no idea the card would lock after a few failed attempts, wtf? where could i find that, the website is messy as well where do i even click or go.

20 februari 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Kane, thank you for sharing your feedback, we're sorry to hear about your experience with our platform.

We can see that your support ticket is currently in progress with our customer support team who are working on resolving this for you as soon as possible. Thank you for your patience throughout this process.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

This system is not a SCAM but it uses…

This system is not a SCAM but it uses unethical inbuilt friction techniques. Things like making you wait 30 seconds between each click. (Pretending to load items) Think of it like if 20% of people give up on using their $50 voucher, that's a healthy profit margin.
Don't use it and the ACCC should be investigating these systems. DO NOT USE

19 februari 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Tyler, thanks for your feedback. We want to clarify that we don’t use any intentional delays or ‘friction’ mechanisms to discourage customers from using their gift cards.
Our systems are designed to process requests as quickly and securely as possible. In some cases, brief loading times can occur due to standard processing or peak traffic, but these aren’t designed to limit or prevent use.
We take concerns like this seriously and are always working to improve the experience. If you’ve experienced delays, we’d encourage you to reach out to our support team so we can look into it further.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

7 week Long Stretched OUT affair for a Christmas Gift :-(

I was sent an email with a connection to this mob with a gift card for a Christmas Present. First off I chose a Coles Gift Card to buy with the amount and the fees added up to 3/4 of the value. Like really. What a Rip Off. Tried to call them, someone did answer after 18 min, spoke for maybe 2 mins and disconnected. No one called back. So then to Emails. waited 3 days. did get an email finally had to tell my whole story. Then sent a digital link, which would not work, and I am chasing and stressing, really thinking this is a SCAM! Sent more emails, this time they posted a physical gift card, finally received it, finally found some where where it worked and after 7 WEEKS finally got the money. That is not how this is supposed to work, we are in the days of technology. We have emails, and we get digital cards thru emails anything up to 8 a year. They always work and we can spend some of it then more later. They just work. This was the most dissappointing stretched out length of time ever to get a gift card to work via an email. Devastated. And I am technology savy to a degree. I have sold on Ebay for over 14 years, with all the changes that have occured. -
Cannot put a Date of experience, it went for 7 weeks before finally being resolved???

9 januari 2026
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Narelle, thank you for your review we appreciate the feedback. We are sorry you have had difficulties using the card. We have swapped your card to a physical eftpos card as we believed this may be easier for you to use. If you are still having difficulties please email us at support@card.gift and we can try another resolution.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Genuinely a scam

Genuinely a scam. Have never, ever been able to get any of there stupid gift cards to work. They send you in wild goose chase register here, sign up there, oop! we don’t recognise the card, check the pin again, the card doesn’t exist. Then they recognise the card but won’t allow you to register , so frustrating i can’t even. Honestly there business model is making it to difficult to redeem the gift card so that’s you can’t use it and they can keep the cash. TOTAL SCAM

11 februari 2026
Review zonder uitnodiging
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Antwoord van The Card Network

Hi Georgia, we're sorry to hear that you've had this experience with us. If you're still having trouble with registering you gift card, please don't hesitate to reach out to our customer support team by email at support@card.gift with your order details so we can best assist you.
Warm regards,
The Card Network

Beoordeeld met 5 van de 5 sterren

Was really easy to use

13 november 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Chantel, that’s great to hear! We’re glad the gift card was really easy to use and made things simple for you.
Warm regards,
The Card Network

Beoordeeld met 1 van de 5 sterren

Absolute worst giftcard company, a sham operation!

Absolute worst gift card company, dodgey, as far as Im concerned they are scamming people with their giftcard products.
Ive been waiting for a refund coming on 7 weeks now and still Im waiting. After numerous phone calls following up, they just say the exact same thing every single phone call after putting me on hold for a very long time while as they say they will discuss the matter whilst on hold, “we will follow it up for you again with the manager”. Its beyond a joke. They are just avoiding returning my funds. Such a simple transaction refund, TAKING SEVEN WEEKS 😂. What kind of sham operation is this. I pray for the ones that are in control and allowing this tom foolery, they are a bunch charlatans.

30 december 2025
Review zonder uitnodiging
Logo The Card Network

Antwoord van The Card Network

Hi Ashley, thank you for your review and feedback. We're really sorry to hear that you've had this experience with us. I am happy to see that our customer service team have since resolved this issue with you.
If you require any further assistance, please don't hesitate to reach out.
Warm regards,
The Card Network

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