Thecraze Reviews 

No Customer support. No response from company.
No way to contact company. No refund process. Looks like a complete scam.

Never buy any products from Thecraze.You will not receive your product and your money will be lost.They are cheaters.I had ordered a trench coat worth Rs 4500/-, order no crin18600
But never received that coat.There is no customer support number.They do not respond to emails.There is no option to buy by cod.As such you are sure to be cheated by these fraudsters.

I don't want to give even 1 star as they are fraud.I ordered my product once more but not bought they immediately respond me for ordering.My product which I had already purchased has not been received since one month.

Ordered items, didn’t get delivered. Neither are they sending any details about delivery

No.FRAUD WEBSITE THECRAZE.in

For my baby I ordered a product from this website only mail received , almost 10 days still the product not received, u paid around 4K inr .

Please guide me how to get my money back

It's really embarrassing for me that I see such scams daily but still have become a part of this...paid 1000 rupees..I wish I have learnt a lesson with this...

These people are CHEATS.
Govt should take action against them and BAN them.

Why they don't have option for COD Payment ... because they don't have any product to supply.

After obtaining payment the CRAZE ( Glucon Imports P Ltd) has not delivered the item, till date.

Beware – Scam! Scam!
I placed an order online with this company and paid via UPI. After the payment, I received no confirmation, no delivery instructions, and no updates at all. There is no customer support phone number available, and the only listed email address never responds. This appears to be a complete scam. Do not fall for it

fraud company i ordered didnt received ,paid whole amount ,but this is fraud advertiser .

So I was searching for a product on Google search and this website had it listed. So I went on it to buy and paid for it. But I haven’t received any shipment info been over 10 days. It’s funny though as there is no WhatsApp number and contact on email ID is unresponsive. I would suggest please don’t go ahead with this business. The social
Media handles also are not responsive. it’s a total scam website. This website needs to be reported to cybercrime as soon as possible.
27 September 2025 update ; so I’m still waiting and have come to a conclusion 200% sure this business is fraudulent. GLOCOM imports pvt limited. They run another website called bling queen poses to be some jewellery brand. PLEASE BEWARE.

Horrible company, fraud and they donot bother so pls stop buying, I have filed a police complaint against them they are cheaters and all bull shit

Alert!!!!! Fake website!!!
regret placing an order on thecraze.in. This site appears to be a complete scam. I paid for my order but never received the product, nor any shipping update. Despite sending multiple follow-ups through their so-called support channels, I have not received a single reply.

It’s shocking that a company can take money and then completely ignore customers. This is not just poor service – it feels like outright fraud.

I strongly warn others: do not waste your money here. Until they prove otherwise with genuine deliveries and real customer support, this website should be considered fake and untrustworthy.

I have ordered ear muffs and payment is done. But no status of the order tracking whatsoever. It’s been more than 14 days. They haven’t responded to any of the emails. No number to contact. Going crazy. Please don’t trust this website or order from here.

I recently ordered cycling sunglasses from this website and have had an extremely disappointing experience with their customer service.
Issues Encountered:

No Order Updates: Despite placing my order, I have received no updates regarding shipping status, tracking information, or expected delivery dates
Poor Customer Support: The website provides only email support with no phone contact option, making it impossible to speak directly with a representative
No Response to Follow-ups: I have sent multiple emails inquiring about my order status but have received no response whatsoever
Lack of Communication: There appears to be no system in place to keep customers informed about their purchases

Impact:
This lack of communication has left me frustrated and uncertain about whether my order will even be fulfilled. As a customer, I expect basic courtesy of order confirmation, shipping updates, and responsive customer service.
Recommendation:
Based on my experience, I would strongly advise potential customers to avoid purchasing from this website until they improve their customer service standards and communication processes.

A very very fake site as usual.this site displays many beautiful items & handsome prices.
I have ordered cross body double zipper ombre bag.just after the payment I did not get any kind of response.paid money on 26th July.till date I have been trying to contact thru the mail I'd.but as usual no response.

Order CRIN17011 not yet received. No contact number. As it is ten days since the payment is done, I am going mad.

I have ordered a product from this site and they haven't shipped it yet. It's a fake site

Order delivered after 1 month.
Quality and size varied

I ordered a product more than a month ago and got the confirmation via email. I never received the product and I sent the multiple emails and also messages via the website. There has been no response.