The Delivery Group Reviews 

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

I received a kids foam toy plane 🤔 definately didn't order that!! Left scratching my head and no way of finding out what is going on!!

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

ABSOLUTELY TERRIBLE COMPANY! AVOID AT ALL COSTS!

Received a kids toy glider (plane) today that i did not purchase. After reading similar reviews it’s obvious that its a scam. Avoid this company.

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

Still waiting for parcel after 3 weeks..... no tracking available on the site.....

A small parcel of 8 packets of children's stick-on tattoos arrived, via Yodel, today. The package is listed as coming from: TDG, Sedgewick Road, Luton, LU4 9DT.
We didn't order these and, I suspect, it could be part of a 'brushing' scam - where a company endeavours to raise its star ratings by sending out small packages of little value to random people whose details they have bought from junk mail address providers. The company then writes its own '5 star' reviews based upon those deliveries.
I shall report the matter to Trading Standards and Yodel.

Ordered a second hand book from Amazon - dispatched quickly enough, but still waiting for book. If you have a choice I would not recommend this company.

This company seem to be very good at loosing track of your parcels and also they have excuses by the containerful when things do inevitably go wrong. 1.6 stars seems a tad generous to me.

If I could give 0 stars I would!!
They picked up a parcel from Southport took it to Luton just to send it back to the north west and give the parcel to Royalmail to complete the delivery.....what a waste of time and money and now the present will more than likely be late for Christmas.

I've had a parcel delivered to me today, which I haven't ordered and don't want. The parcel had my name & address on it though and was sent to me by The Delivery Group in Luton. If these scammers think I'm paying for something I didn't order and don't want, they have another thing coming.

My package arrived as just an empty envelope. Seal clearly torn open and absolutely nothing inside.

I received a brown envelope delivered to me with The delivery group stamp, when I opened it there was nothing inside. I am now completely confused as to what I was supposed to get 🤷‍♀️

I didn’t realise how poorly run this company was until I moved to another logistics company. I had 2 parcels go missing and the nightmare I had to try to make a claim was beyond a joke. I was advised I had to wait, I waited and then was advised it was over the claim period. The parcels were apparently being returned to me, I posted them November - and only 2 weeks ago I’m still being told one is due to be returned next few days still nothing. I had to keep emailing in every few days - the business is very poorly organised. Now moved to another company with a similar name that are on another level. I advise to seriously consider before using these unfortunately.

Having attempted to use this company for delivering our parcel i never though a company could this bad. We have parcels go missing and delivered weeks after they we sent. The person in charge of our account is as useless. We still keep getting invoices months after we stopped using them. I would never recommend this company to anyone.