Thedogsbutcher Reviews 

I've always found The dogs butcher to be a great company, and they do some unusual novel proteins for dogs that you can't get anywhere else. I will continue feeding TDB to my dog and would highly recommend. The only thing I would say is that DPD let both them and myself down. Absolutely no fault of TDB, they sorted things out quickly and couldn't have been more helpful.
DPD took the food back to the depot at the end of the day, when they should have delivered it in the time slot given, seeming to ignore the label on the box that states it should be delivered today. This isn't the first time this has happened with frozen raw dog food in recent months, and the same scenario played out with another supplier recently. Will buy the TDB and others from shops when possible in the future, and I certainly wouldn't trust DPD to deliver in the summer months.

Excellent products delivered in a timely manner..this is my second order and you can expect regular orders going forward..

Fast delivery and excellent products reasonably priced. Great packaging which kept the frozen items that way. An easy to use website with easy ordering.

I have been feeding this brand for 7 years and ever since it was sold to Dibo, the quality has gone downhill.
for about a year now the minces are full of fat and gristle. The price is so high for the quality. I found loads of chunky pieced of bone in every other mince and could see it reflected in the dogs stool. both my dogs have actually had several incidents of upset stomach since August and so I will never use Tdb again. id rather feed my dogs wet food and kibble than this brand ever again.

As always you give good service and quality food for my dogs, always quick delivery

I have been buying boneless turkey chunks for about 3 years. On their website the photo is of pink, oval looking pieces and that’s what they have always been like, good quality. I opened a packet from my recent delivery and the meat was brown/grey in colour and smelled different, it was also very large pieces. I took photos and emailed the Dog’s Butcher and received a reply with an apology and offering a refund. I confirmed I wanted a refund and asked them to collect the meat, I had 38 kg and no method to dispose of it. I then received an email stating the meat was turkey and just starting to oxidise but again confirming a refund. I asked for a refund asap and stated the meat must have been left out for some time ie days for the oxidation to be such a dark colour and so deep into the meat. I have not received a refund and my subsequent emails have been ignored.

Great customer service, delivery when promised. Happy dog

I regularly order meat chunks and bones from the Dog’s Butcher. Dog likes it, well packaged, shipped fast.

Great company that supplies excellent quality products & has good variety especially of single novel proteins. The meat is ethically sourced & is a decent price.
Ordering is easy & delivery was quick.
Have used for years & would definitely recommend

After being messed about by the delivery company, Dog’s Butcher went out of their way to ensure that a replacement order reached us in perfect condition. Thank you x.

Been using this company for ages , never had any issues with anything, delivered by dpd, always well packed and frozen , and no complaints from my dog either

Prompt delivery. Quality of meats is excellent. I have no idea if it’s possible to package the meat in a biodegradable product whilst maintaining food safety standards?

Quick efficient delivery. Good dog food Thank you.

Excellent product, price andd service

Always reliable and high quality
No waste as my dogs eat every scrap!

Service was very good but price had increased in last few weeks.

Wonderful raw food for dogs and delivered well to the door. Great array of goods to choose from. 80-10-10 as well as boneless and offal. Treats too.

Always good quality food, one of the few companies that have a non bone in option that my dog needs for his condition. Not cheap, as he’s a big dog but worth it to maintain his healthy state.

My dogs love this food and it's consistency is spot on. Easy ordering, fast dispatch and well packaged. Will look to buy again from time to time.

Excellent products at very reasonable prices. Delivery is quick.