Placed an order and advised it would be delivered the next day. 4 days later I emailed asking for an update. 6 days later and still no response or contact I chased again - my order was then cancelled... Toon meer
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I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Toon meer
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... Toon meer
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Contactgegevens
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Verenigd Koninkrijk
- Support@theecig.co.uk
- theecig.co.uk
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Came sooner than expected
Came sooner than expected. Ordered 7 juices of the desert range not 1 bad flavour yet alot thicker than my usual
Very happy will definitely use again
Vape juice order
I ordered some vape juice. And I day layer I was refunded. Without a reason why? So I emailed them asking why?... the did respond quickly. Saying it was out of stock. Then update your web site! Plus they take the payment straight away and take 10 days to refund... not happy.....
i have made a mistake with my order can…pls cancel
i have made a mistake with my order can u pls cancel
Quick and reliable
Reliable, prompt delivery and good products. Always use the guys for my vape liquid.
Great flavours
Great flavours, love the cherry bakewell. Easy to use website and delivery great. Will be ordering from again.
Not received parcel
Product showing available on website…
Product showing available on website but was refunded as items unavailable. Very poor service
Easy to deal with
Found the brands I wanted, ordered online and they were here 2 days later.
Couldn't make it easier!
VERY SLOW/NO DELIVERY
I ordered and paid for my products over a week ago and they have not arrived yet. No communication from the company.
Missing half the order and wrong flavours sent
I ordered 6 liquids, 3 of which I chose to be Grapefruit Soda. Instead, I was sent 3 Fruit Punch and no Grapefruit Soda. I wasn’t made aware the Grapefruit Soda was out of stock, or that it wouldn’t be delivered, and I would have preferred to be contacted to ask which replacement flavour I would like, instead of the store just choosing for me. This is the 3rd or 4th time that this has happened now, and not only this, but on multiple previous orders, half of the order wasn’t even sent. We have tried to contact the store multiple times with no response or care. Wouldn’t advise buying from this company.
On time delivery exact product is…
On time delivery exact product is delivered .
It's a bit pricey but it's ok.
Great service and speedy delivery
Great service and speedy delivery , good choice not available to me in local shops and gotta say id use again just maybe chose wrong flavours
Only place to get my favourite flavour 😋
Only place to get my favourite flavour 😋
Always a great experience with The Ecig…
Always a great experience with The Ecig Store Macclesfield, thanks...
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