Hawksmoor Reviews 

158
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 2 van de 5 sterren

Three of us ate at Hawksmoor Knightsbridge. We ordered a 1kg Prime Rib and a 500g Chateaubriand. When the bill arrived we were charged for 1.2kg Prime Rib and 550g Chateaubriand. The steaks were good... Toon meer

Beoordeeld met 1 van de 5 sterren

Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... Toon meer

Beoordeeld met 5 van de 5 sterren

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently visited the Hawksmoor restaurant at Air Street Canary Wharf. It's a 10/10* for me. The restaurant is located in the middle dock and is surrounded by water, it is a stunning location and imm... Toon meer

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3,3

Gemiddeld

TrustScore 3.5 uit 5

158 reviews

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3,3

Alle reviews

(158)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Got to be better than turkey!

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni.
What a delicious and easily prepared meal! The meat was absolutely superb, and all the sides and the sticky toffee pudding were beautifully cooked and presented.
With a Sour Cherry Negroni ‘sharpener’ and a bottle of Givry, this was a memorable Christmas dinner.
Next Christmas we hope will be with family; we may well double up on the Hawksmoor at home!

9 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic meal outdone by first class customer service

We ordered a Festive Feast for our Xmas day meal. Hawksmoor experienced some courier problems which meant delivery was delayed, twice. They couldn't have been more apologetic, kept us informed at every step and gave us, unnecessarily as it still arrived in time, a significant refund in compensation. I wouldn't hesitate to use them again. I cannot recommend them highly enough.

28 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous fillet!

Just had the fillet 3 course box to celebrate my husband’s birthday. Wow! It exceeded all our expectations- delivery very efficient, portions very generous and the quality of the food was first class. Every mouthful was delicious and the star of the show- the fillet steaks- were among the best we’ve ever eaten! Highly recommend this box for a special occasion meal at home, we’ll definitely be ordering again.

21 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stunning beef

This was not a delivery but a gift of fillet steak to try. Can I say it was absolutely stunning. Beautiful flavour and really tender. Cooked almost as per the instructions on the packet. A bit expensive to buy on a regular basis but if you can afford it definitely buy.

15 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dinner for two

I ordered the rump lunch for two. The food was magnificent and it felt like I was inside the restaurant. This was a surprise for my wife who had a long stay in hospital. Excellent.

6 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

On our recent visit to Air Street we…

On our recent visit to Air Street we had 2 very tasty filet steaks all cooked to our liking with lovely side dishes to compliment.
Refreshments were top notch.
Staff were all fantastic.
Service is first class.
Looking forward to our next visit.

12 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a disappointment our table was…

What a disappointment our table was booked for 6.30pm we was told table not ready, 7.15 we chased our table up and a lady took us to our table she was extremely unfriendly and not apologetic at all. Our waiter at our table was brilliant very professional. Sadly all our steaks were over cooked asking for medium and cold, my sons potatoes and spinach arrived so late he had eaten his steak. Overall the food was not to its normal standard which was disappointing!

25 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Anniversary treat…

We were treated by our kids to a Hawksmoor Fillet steak box meal with alcohol for our Golden Wedding Anniversary as we couldn't go out for a meal.
I followed the instructions very carefully and it was absolutely amazing. The steak was the best I have ever had and the sides were beautiful. Soooooooooo tasty!!
I would recommend Hawksmoor to anyone who likes quality food. Don't be put off by having the do the cooking, it could not be easier and really is so good.

23 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hawksmoor Always Deliver

Took my son for his first Hawksmoor and he was just as blown away as I am whenever I visit, I have now been to 5 different Hawksmoor's and all where great food with very good service, first time in the Knightsbridge branch and again I was not disappointed. The Crab on Sourdough bread is my favourite starter followed by the Fillet with MacnCheese and Creamed Spinach sides. fantastic.

15 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best steak is not an exaggeration !

My wife and I had a dinner yesterday at Hawksmoor for the first time. I was afraid it might be noisy but the food, customer service and the wine defeated anything else.
I didn't have to call the waiter, he was always around asking every now and then if we'd need anything.
I believe this was the best Rib-eye I've ever had in a restaurant !
Definitely many future visits are yet to come !

11 oktober 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

weird customer service

I am conflicted by this - the food is excellent, but having ordered 10+at home deliveries over the last year i did think I would get better customer service when i got a salmon starter not the one i ordered. I got a curt 'tough that's what you ordered' message. I hate salmon so wouldn't have ordered it - i guess maybe maybe i bizarrely pressed the wrong one - but something slightly nicer given that i've spent about £2k with them over the last year would have felt nicer.

9 oktober 2021
Review zonder uitnodiging
Logo Hawksmoor

Antwoord van Hawksmoor

Hi Tabatha,

Thank you for your review. Could you drop an email to hahfeedback@thehawksmoor.com so we can look into this further for you?

Best wishes,

Hawksmoor at Home team

Beoordeeld met 5 van de 5 sterren

A special experience - one to repeat!

From unpacking the box to woofing down the last mouthful, this was a superb experience. For our anniversary, we decided to splash out and go for the chateaubriand HaH experience and weren’t disappointed. The instructions were really simple to understand, the food was delicious and the portion could’ve easily fed 3-4 people with medium appetites. All in all, a fantastic meal and one we’ll certainly repeat again one day.

27 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hawksmoor 3 course meal.

My wife and I had a meal bought for us for our anniversary. We had the Porter House 3 course box with drinks. Our son did the cooking and have to say the meal was excellent. Couldn’t fault the steak with the two sauces. The ribs to start were just succulent. The accompanying drinks went well with the meal and all of the meal was excellent value.
Came very well boxed and packaged.
I would highly recommend anyone try these. Will be doing this again.

19 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not fit for purpose

Unfortunately the packaging and delivery service (via DPD) is not fit for purpose.

I have now had 3 failed attempts at a delivery of a single order (2 didn't make it past DPD depot and one that was delivered with wine pouring out of it on my doorstep).
The customer service team are great are organising a replacement box (but it just won't actually get to you) and listening to feedback about the issues, but it evidently isn't taken on board as this morning's notification from DPD that my box was on its way back to Hawksmoor illustrates. A great shame, but 3 failed deliveries out of 3 attempts isn't a fluke.

If you get your food, it will be lovely, but just bear in mind that there is a significant risk of the delivery not actually being made.

18 september 2021
Review zonder uitnodiging
Logo Hawksmoor

Antwoord van Hawksmoor

Hi Jennifer,

Thank you for contacting us on our Hawksmoor at Home feedback email to further discuss the issues with your deliveries. We've taken on board your feedback, and have sourced new protective packaging for the bottles in our boxes.

We really value your feedback, and we're sorry again for the issues you experienced with your deliveries.

Best wishes,

Hawksmoor at Home team

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