thehificat.com Reviews 

481
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Yall do excellent getting it here but the products I choose are ill designed in the durability department but awesome in sound like the skull candy crusher 2s were when they snapped in half often...... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast shipping, great support, very professional. Even when I was having some troubles with the shipment protocol, they answered correctly, polite, fast, and most of all, they solved the issue and eve... Toon meer

Beoordeeld met 5 van de 5 sterren

Indian customers can relax and order straight without custom hassles with 15 day delivery. Ordered the echo in silver, got it perfectly within the said period. And customer care does reply here !

Beoordeeld met 5 van de 5 sterren

Sito con buoni prezzi e vasto assortimento di apparecchi hi-fi L’apparecchio è arrivato con un po’ di ritardo a causa della indisponibilità del costruttore ma sono stato sempre informato tempestiva... Toon meer


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

481 reviews

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4,5

Alle reviews

(481)

228 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good Experience

The product was new (always a good sign), and while the shipping got stuck at one point, the package started moving again after I contacted support. Not their fault the shipping company forgot about it. With all those being said, I can easily recommend the shop :)

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, the import duties being included at checkout made for a seamless delivery experience. They are at the top of my list for future purchases

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As promised

XL ear tips are a rarity these days. But these fit great! (OnePlus)
Quicker delivery would have been great, but all in all there's nothing to complain about.

25 april 2026
Beoordeeld met 1 van de 5 sterren

Still waiting for it to show up

Still waiting for it to show up. I was told it was shipped april 21 but I can see that it wasn't.a week l later I received i tracking number which says as of today may 2 its still in its original city. Really wish I could have ordered this off Amazon or someone who jas reliable shipping especially if your going to charge me $11 to ship it the least you could do is have it show up the same month I order it

20 april 2026
Logo thehificat.com

Antwoord van thehificat.com

Hi,

Thank you for sharing your feedback — we completely understand your frustration, and we're sorry for the experience.

To provide some context: we ship internationally and handle customs clearance on our end, which means USPS only picks up your package after it clears customs. Your order entered the USPS network on April 30th, and unfortunately the Labor Day holiday caused some additional transit delays.

We're happy to confirm that your package was successfully delivered on May 4th. We hope you're enjoying your purchase!

We take shipping reliability very seriously and are always working to improve. Thank you for giving us the chance to make it right — please feel free to reach out to us directly at any time.

Best regards, The HiFi Cat

Beoordeeld met 1 van de 5 sterren

Never got it.

24 april 2026
Logo thehificat.com

Antwoord van thehificat.com

Hi Roope,

Great news! Your parcel has arrived in your local area and is now with the last-mile delivery carrier.

You can track your delivery using the following details:

📦 Last-mile Tracking Number: 186900000088085056

If you need any assistance with the local delivery, please contact the carrier directly:

📞 Phone: +34 912159369 / +34 919032917 (Mon–Fri: 09:00–18:00 | Sat–Sun: 09:00–13:00 | Closed on public holidays)

📧 Email: customersupport@ecoscooting.com

Please don't hesitate to reach out if you have any further questions!

Beoordeeld met 4 van de 5 sterren

Be patient with their staff.

Initially the customer service was awful (They ignored me for about a week and then responded on a Saturday, xD).

They got better once they actually contacted me, they were quite responsive and actually wanted to help with my parcel being delivered and then offered me Express shipping over the regular options to ensure the safety of my parcel (though the boxes of the items inside the package ended up being dented either way, the products seem to work fine).

But yeah... make sure you check the shipping policies of their site. India for example has severe problems with getting the orders through customs whereas I had 0 issues at all.

My order: Tangzu Xuanwu Gate, TRN Wave.
Order value: 6212 SEK (€573/$671) + 200 SEK tip ($20)

Will update again in 4 months (or less) to confirm if my items are still working.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Много доволен от продукта

Много доволен от продукта,
с изключение на забавеното изпращане,
което (оправдано) се дължи на временната изчерпана наличност... Иначе добра цена и бърза доставка след изпращането на стоката.
Всичко е ОК! Благодаря много!

23 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I bought a SHANLING UA Mini USB DAC…

I bought a SHANLING UA Mini USB DAC AMP. Overall, I'm happy with it; it plays well, but after a month, a problem arose. The 3.5mm jack input isn't connecting well, requiring a bit of twisting. I replaced the cable with a better one, but the problem persisted. Sometimes it plays well, and sometimes one channel disappears.

26 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraud site

Fraud site, stay away. Here's a breakdown of what transpired, so that you learn from my experience -

- April 1, 2026: Order placed for Tripowin Amber cables and Tangzu Waner SG 2 earphones (with mic)
- April 17, 2026: I followed up as the order remained "waiting to be processed" after 18 days.
- April 18, 2026: Received a response notifying me of a manufacturer component shortage and stating that the order will be shipped by next week.
- April 20, 2026: I respond and asked for a specific dispatch date.
- April 24, 2026: Having received no commitment or shipping confirmation, I requested a full refund and cancellation of the order.

I am still waiting for formal confirmation that my refund has been processed to my original payment method.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Fast shipping to India. Amazing customer support. They have nice IEM listings which I could not find in other sites... I had payment issues in most of the Chinese sites but transaction in this site was hassle free... I had bought 6 items and never had issues even once... Highly recommended..

15 april 2026
Review zonder uitnodiging

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