The House Of BLOC Reviews 

320
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 1 van de 5 sterren

I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.

Beoordeeld met 1 van de 5 sterren

I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

320 reviews

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3,5

Alle reviews

(320)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fabulous

I almost wish I’d never found this website because I am pining over every single thing!!! Recently ordered a blanket which I absolutely love. It’s amazing quality, very soft and warm. Will certainly be buying more from The House of BLOC!

24 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks, Alice! The blankets are sooo good!!

Beoordeeld met 5 van de 5 sterren

Loved my item

Loved my item, great price point- a little slow in delivery and didn't respond to my message querying delivery but it arrived and it's exactly as I hoped. Would but from this site again

24 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Eavanne! Glad you love the clock!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Very responsive, friendly and going above and beyond to make it an easy customer experience. Thanks very much!

23 september 2024
Review zonder uitnodiging
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Antwoord van The House Of BLOC

Hey Eleonora, shame the lights didn't work for the space like you had hoped but glad we could get the return sorted for you!

Beoordeeld met 5 van de 5 sterren

I ordered a cute little mouse lamp as a…

UPDATE:

Customer service saw my review and have reached out to resolve the faulty item. Thank you - much appreciated.

I ordered a cute little mouse lamp as a gift for someone and when they received it it didn't work. I've tried contacting the company twice with no response and there's no Returns area on their website.
I like their stuff but not their customer service :(

16 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hello Philippa!

Oh no! I have checked our inbox and I cannot find anything under your name or order number.

Can you email me at contact@thehouseofbloc.com or touch base with me on Instagram @thehouseofbloc - I will get a new one out today!

Thanks
Adam

Beoordeeld met 4 van de 5 sterren

wrong colour

Item took quite a while to arrive and when it arrived was a very different colour to that which was represented in the product photos. Speedy and helpful response from customer service, offered a refund.

16 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Tess, glad we could get it fixed!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, quick response and they were able to sort out issues raised in a single day.

16 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Naim - glad the cups are all good for you!

Beoordeeld met 1 van de 5 sterren

AVOID

AVOID

Shipping takes an eternity and the customer service is rubbish, hardly any tracking and waited over 10 weeks for an item.

1 juli 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

** We flagged this order and Sean wasn't able to provide an order number.

Hi Sean,

Can you email us at contact@thehouseofbloc.com with your order number and we can look into this, please?

The only order from around 10 weeks ago for a Sean was delivered on the 27th June - is that yours?

Thanks
Adam

Beoordeeld met 5 van de 5 sterren

Gorgeous bath mat

First purchase from House of Bloc and will not be my last! I’ve been obsessively pouring over the website for months unable to choose what to get as it is all so so lovely. Finally got the most beautiful bath mat! The design is stunning and it’s so soft and lovely to walk on. Drys fine (sometimes takes a while) and brightens up our small bathroom floor no end. Quick delivery. Highly recommend this company!

29 augustus 2024
Review zonder uitnodiging
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Antwoord van The House Of BLOC

Thanks, Chloe - the floral bathmat is lovely!

Beoordeeld met 5 van de 5 sterren

Fantastic!

website is very easy to navigate and is full of awesome stuff for every room in the house!

13 september 2024
Review zonder uitnodiging
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Antwoord van The House Of BLOC

Thanks Cass - enjoy your rug!

Beoordeeld met 5 van de 5 sterren

The items are gorgeous and original

The items are gorgeous and original. The website is simple to use and is genuine. I wish the shipping was sooner as it has been 14 days since I made the purchase (not yet shipped) and that the tracking system was updated more regularly. However, I do understand it is a long way to the UK. Overall, great experience!

11 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Paulina - I can see your order was shipped 11 days ago. If you want me to resend the shipping email just give us a shout!

Beoordeeld met 1 van de 5 sterren

I recieved my carpet today

I recieved my carpet today, and it was a dissapointment. The quality and the way it was packed was not good.
It was curled in a small plasticbag and looks terrible

4 september 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

** We tried to contact to Rita to return her rug but had no response.

Hey Rita, we offer free returns on any items which customers are not happy with. We have had no contact from you regarding your order - Wendy has also sent two emails to you trying to organise a return and has had no reply.

Please reach out to us if you want to return the rug.

Thanks
Adam

Beoordeeld met 5 van de 5 sterren

Good website

Good website, intuitional and easy to find things

30 augustus 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Cris!

Beoordeeld met 1 van de 5 sterren

Much as I really wanted to say only…

Much as I really wanted to say only positive things about my first order with House Of Bloc, I really can’t. This clock is definitely not what I expected. It’s the kind of thing you’d pick up on Wish for a fiver, but I paid an awful lot more than that. No instructions included, you have to download those, and even then, they’re sub par and really aren’t helpful in the slightest and I have got beyond the first screen. Complete waste of money.

27 augustus 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

** We have tried to contact Jennifer multiple times regarding the return of the clock but have not heard anything back.

Hey Jennifer, the wifi clock you ordered is very popular.

We're happy to help you with the clock but we have had no contact regarding your order.

Drop us an email - contact@thehouseofbloc.com and we can assist.

If the clock isn't what you want, you can return it for a refund too :)

Thanks
Adam

Beoordeeld met 5 van de 5 sterren

House of colour

The site pops with colour and catchphrases so that it turns you instantly happy. This is what is needed in a grey gloomy world. Choice of products is very personal but still fitting for a lot of people, with different styles to create in your home!

25 augustus 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thankyou Anke! Enjoy your rug and clock!

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