Their Nibs Reviews 

133
•
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 1 van de 5 sterren

I ordered 2 pairs of pajamas for a present. Online, the quality looks lovely, but be aware of ordering. One pair of pj's had loose threads, untidy overstitching and puckering. Very noticeable, and... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the wisteria shorts pyjamas. They arrived really quickly and I’m over the moon with them. The cotton voile fabric is so soft and lightweight and the print is stunning. I’ve had them a little... Toon meer

Beoordeeld met 5 van de 5 sterren

I have three pairs of long gauze pyjamas, one pair of short pyjamas and two nightdresses. All perfect, no issues whatsoever with delivery and fantastic quality. Personally I wouldn’t order anything, f... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue after washing a pair of pyjamas and the customer service was excellent. They responded very quickly and provided an extremely fair resolution. I'd not hesitate to order from them again... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode
  5. Kinderkleding
  6. Kleding- en stoffengroothandelaar
  7. Kledingleverancier

Geschreven door het bedrijf

THEIR NIBS hand painted designs printed on women's, children's and men's nightwear also specialising in accessories and home products. Super soft cotton pyjamas, nighties, dressing gowns and robes plus unique homeware.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 45% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(133)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Not the standard I was expecting.

I purchased size M. I am 5 foot 5 and a half inches tall and weigh 8 stone 11 lbs.
The problem: I find the body of the trousers is too short. The measurement between the waist and the crotch is too short, making them very uncomfortable. I feel they need to be three to four inches longer in the body to be a comfortable fit especially for sleeping in. I find the pyjama jacket to also be three to four inches too short. For it to be comfortable and overlap the pyjama trousers properly the top does need to be longer. My view is that the pyjamas have been skimped of material and not the standard I was expecting.

7 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm a fan

Have bought two pairs of the beautiful peacock blue pyjamas - one as a gift for christmas and one now for myself. They are beautiful. I like that they have pockets. The fabric feels nice to wear. Delivery was quick too.

22 maart 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Sizing Way Off

Quite long delivery time but not a major issue. The sizing however...I am a size 14 and ordered the L. They are absolutely huge, easily fit a size 20 - 22. The top nearer a size 16. Their Nibs described them as being 'roomy' however the bottoms won't even stay up they are that big. I'm definitely not a size 12 which is why I didn't order the M (for sizes 12 - 14). Fabric is OK although no stretch at all. Design is quite nice hence to 2 stars.

18 maart 2023
Review zonder uitnodiging
Logo Their Nibs

Antwoord van Their Nibs

Hi there!

Our PJs are designed to be an oversized fit so the Large will be roomy even on a UK size 16. If you're looking for a closer fit, comparable to a high street 14, then our size Medium would be your best bet. If you'd like some stretch in the fabric you'd need to go for one of our Jersey options, as the Poplin cotton is 100% cotton (no elastane).

As long as the pyjamas have not been worn and have their labels, tags and spare button attached you can return them for a size exchange within 30 days of purchase. Full info here:
https://www.theirnibs.com/pages/returns

Many thanks for getting in touch!

Beoordeeld met 5 van de 5 sterren

Nibs Superfan here!

I now have three pairs of Their Nibs cotton pyjamas. Lovely crisp print, pretty piping and pockets in two of the three pairs. You can never have too many pockets.
They need to be pulled straight as soon as they come out of the wash so they don't crease too badly as they dry.
Wash after wash the buttonholes remain tight which is a major issue for me with other brands I've tried that won't stay fastened. These do!

10 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Present for my daughter

Ordered my daughter, some pyjamas for Christmas i’ve got the wrong size straight away Their Nibs change them straight away without any problem .. if you’re thinking of getting a present for anyone definitely get pyjamas, quality and the design make a perfect present

25 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

very faulty fabric

I had a pair of these bought for me as an xmas present and I really liked the flamboyant print, so much in fact I quickly bought another pair. I'd had them for about a week and I was sitting with my legs crossed when the seat split in two like a big grin on my six.
I don't understand why they felt very comfortable and they weren't exactly tight. The only conclusion I could come to is there was a fault in the fabric

17 januari 2023
Review zonder uitnodiging
Logo Their Nibs

Antwoord van Their Nibs

Hi Raddy, really sorry to hear this, it could have been a fault in the fabric in just the wrong place, occasionally this can happen :( Please do return them for an exchange or a full refund, whichever you prefer. We couldn't find your name among the orders so thought best to reach out through Trustpilot.

Their Nibs

Beoordeeld met 5 van de 5 sterren

Really excellent cusomer service & lovely designs

Really excellent cusomer service - they went above and beyond for me. Also a very reasonable price, and suh beautiful design. Ordered cotton PJs on a Friday with postal strikes and only a week to go till Christmas so chose courier delivery. They answered my question and had them packed up ready to go over the weekend and I received them on the Tuesday. They turned out too big so I returned them asking if I'd get them back in time for a birthday or whether I'd need to pay for courier delivery again. Thye emailed back they they despatched them by First class post.
I'm puzzled by the variability of responses on Trustpilot but would say they are very reasonably priced and mistakes can and do happen. Also, at that price, I am perfectly happy to pay for the return postage to them; that seems only fair. The critical thing is customer service and I can't fault them on it at all. Thank you, Their nibs!

9 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought some pyjamas as a xmas present…

I bought some pyjamas as a xmas present for my granddaughter. Unfortunately they were too long in the leg although the material was lovely as was the print. I returned them and received a refund a couple of days after they were returned. I would definitely shop with them again as the service was excellent.

5 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never arrived

I can not comment on the quality of the products as my issue was that I never received the delivery. 5 weeks after placing the order (a Christmas gift for my sister), the Royal Mail tracking site still says they are expecting the product. Their Nibs confirmed they were despatched but they seen to have disappeared.
Upon contacting customer service approx 3 weeks after placing the order, I requested a refund which was issued but unfortunately not in time to get a replacement present for Christmas. Very disappointing. I should also mention the only delivery option was €10 which I consider quite expensive.

19 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Men's pyjamas do not have a fly in them…

Men's pyjamas do not have a fly in them which is probably a way for them to save a small amount of money in manufacture........ but I did not find out until after wearing them so could not return or exchange. Very arrogant response when I contacted them by email to ask whether this is a design fault....very unhelpful.

28 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service.

Ordered two pairs of PJ's, one Satin and one cotton. Love the prints and styles but had a problem with the quality of the cotton pair. Sent and email and photos got an immediate response with an apology and the promise of a replacement. Sent straight away by courier and told to keep the faulty pair if I can do anything with them. My pet hate is bad customer service but they went above and beyond. These items are made in India, not expensive and you are almost bound to get the odd reject and some will get missed in quality control. The key is in keeping your customer happy if something does go wrong by acting promptly and sorting it and I am one happy customer.

20 december 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The cheapest quality

The cheapest satin, threads coming off everywhere, wonky pocket. Just awful pyjamas. Thankfully ordered early for Christmas so had time to send them back and got issued a full refund, but just dire quality.

30 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous PJs

Delighted to receive some gorgeous’their nibs’ PJ’s from my friend today.
What a lovely suprise !!!
Great fit, really comfortable and fabulous bold print which I love.

11 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous PJs

Gorgeous pjs ! Bought some cotton ones for friends as gifts and of course some for myself. Will be buying more for Christmas gifts. Great designs and the quality is great for the very reasonable price. Love !

28 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience - I won't be back

Not a pleasant experience. I ordered two pairs and kept my favoured print. I wasn't particularly impressed with the finish or quality for the price (uneven stitching, cotton strands hanging off, very see-through) …but really loved the print, so kept them.

After one wash the cotton bottoms shrunk and were swinging round my ankles. I returned (using the label provided), but I struggled to get a refund.

I opened a PayPal dispute 11 days after returning the PJs and no contact from Their Nibs. They then asked me to close the PayPal dispute, so they could refund me - I've not experienced that before. I didn't do as they asked, because I didn't want to lose my payment protection, who's to say I would receive a refund if I closed the case? Why not just refund through PayPal? …So Their Nibs didn't refund until PayPal stepped in and refunded me (21 days later).

Disappointing, a very poor service.

27 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love!

I have several pairs of pyjamas from Their Nibs and they are all gorgeous and very comfortable. I was so impressed I bought a pair for someone else and they love them too.

1 september 2022
Review zonder uitnodiging

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