Having purchased my vehicle from tge dreadful Weston Carbase I have used Taunton Motor Company on a number of occassions to perform a variety of work completed under the terms of my warranty. Each t... Toon meer
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I bought a second hand Plugin Hybrid BMW which had a battery fault. They promptly lent me a car while they investigated and when the cost of repair proved to be greater than the warranty would cove... Toon meer
As a returning customer, I am extremely disappointed with how my recent visit was handled. I booked my vehicle in to investigate specific faults that I had reported in advance. However... Toon meer
Bedrijf heeft geantwoord
£482Booked for a service one month in advance. Was told I would be contacted before service to confirm.As I had heard nothing contacted garage day before service was due.Only to be told vehicle had no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Used car sales, repairs and maintenance along with Mitsubishi Aftersales.
Contactgegevens
Cook Way, Bindon Road, TA2 6BJ, Taunton, Verenigd Koninkrijk
- 01823 289928
- info@themotor.company
- themotor.company
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Sloppy
£482Booked for a service one month in advance. Was told I would be contacted before service to confirm.As I had heard nothing contacted garage day before service was due.Only to be told vehicle had not been booked in .In fairness to K & R they carried out service in the afternoon. Also was quoted £456 and Bill was £482 .Standard of work was good but really need to get there act together.
Dan is a GREAT non-pushy salesman
Dan Rawlings is an incredibly kind, funny and non-pushy salesman, and we had a great afternoon looking at many different electric cars with his assistance. Nothing was too much trouble, and he really helped us move forward our decision making. Sadly they didn't have in stock the car we wanted, but we waited a few weeks to see if they could get one in as we would have preferred to buy from him than anyone else. In the end that didn't work out, but even then, he was kind and friendly when we bought from elsewhere. Best salesman in the South West in my opinion!
Peace of Mind/Elderly Couple Purchase
The care, thoughtfulness & kindness shown to my elderly parents in their buying process was handled superbly by Dan & Peter who gave 'time' & space with informative language, no sales pressure, fairness, understanding & reassurance throughout. Thus leaving them with a hugely positive experience at The Motor Company as being well looked after, satisfied clients who are very pleased with their new Car which was presented excellently in every aspect & absolutely spotless.
Thank you both, your kindness, good manners & respect for a couple in their 70's was sincerely appreciated...
Great customer service
Great customer service, Dan wasn’t pushy and was very personable. We went away after the test drive to think about it and weren’t hassled to make a quick decision. They gave us a good offer on part exchange and we would recommend them.
Wonderfully easy and relaxed.
Have just had the pleasure of buying my new car from Dan at The Motor Company in Taunton. The whole experience was not like many dealers I had dealt with in the past. Dan was informative, knowledgeable and answered all my questions. There was no pressure and nothing was too much trouble! Will be back when my wife’s car is due to be changed!
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