The Natural Pet Store Reviews 

Really frustrating HUGE lack of communication 😡 my monthly subscription has not arrived, payment was taken 2 weeks ago & no sign of food. I’ve emailed, no response 😡 no contact no, really poor service, & I’m out of pocket big time!

Easy to change subscription and kept upto date in regard to the payment and delivery.

Great price, good communication and speedy delivery

It’s my first time buying, but I know I will become a regular customer.
The prices were competitive and my order was despatched and arrived quickly - and I was notified at every stage - what more could I ask for?

Your website offered a 10% discount on our first.

However, although we ordered dog food in good faith, you have refused to honour this advertised discount.

Completely unsatisfactory. We will not be recommending you to other dog owners.

I have been trying to contact the company for days as my monthly dog food order has not arrived. DPD said it was coming but it hasn't and now it seemed to have vanished, and I'm not getting any replies to my emails, and there is no telephone number to phone.

Very quick delivery, product as ordered

The best prices out there and very quick free, delivery of our two dogs' food and treats.
Excellent service all round. Very glad I found you!

The pet accessories here are top-notch, and their treats are simply fantastic! I love the quick delivery service that never disappoints.

Brilliant service, good product range and fair pricing - will be shopping here again!

Well Dpd delivered it when you said they would but not having a puppy before we gave him just a little bit out of the packet and closed it and left it on the side. The next morning it really did smell I think it was off it gave the puppy diarrhoea. It’s not cheap so I was disappointed probably won’t buy any more——sorry

Really reliable, and super fast. The food arrives right at your door and in recyclable packaging 🙂 the cheapest place for cold pressed food to.

order dog food here, guaranteed that the dog will love the food and the price is right on the wallet

Great store. Ashley communicated at the speed of light and was really helpful. My order was sent promptly and received earlier than I expected.
Will definitely use the store again.
Thank you!

Order placed a week ago and has never showed up. I was advised it was being delivered today and again nothing. DPD do not have my parcel and as yet no response from the store who are usually pretty quick to reply.
I have asked for a full refund and will place my orders elsewhere