Good selection & great service. My only gripe would be that the wall lights picture didn't show they had a pull cord. They are not fitted yet as waiting for my electrician but do look nice.
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Purchased two lights and they arrived promptly in good condition. Decided to use the company again and purchased two different lights for different rooms. One of the lights arrived damaged (crystal... Toon meer
Helpful and friendly service on the phone from Joy, who took my order when I had an issue online. The lights arrived quickly and were exactly as described. They are amazing. Very happy.
New living room ceiling lights ordered and email received giving estimated delivery time. Got a little worried as the estimated date passed however emailed and Neil responded with a reassuring and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Online Lighting Store...For All Your Lighting Needs.
Contactgegevens
PO Box 393, BT20 9GQ, Bangor, Verenigd Koninkrijk
- +442896227517
- info@theonlinelightingstore.co.uk
- theonlinelightingstore.co.uk
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What made my experience great is that I…
What made my experience great is that I received exactly what I had ordered. The quality & size in a picture can look very different to the real thing. I ordered the Ikat red/green small shades for wall lamps & they are beautiful! Lovely quality & perfect size. They arrived promptly too. Unfortunately the rechargeable bulbs (I'm not wiring lights in) weren't so prompt so am still waiting for their arrival (from another company).

Antwoord van The Online Lighting Store
Lights came in good time and were easy…
Lights came in good time and were easy to install. Great value and they look fabulous

Antwoord van The Online Lighting Store
Delayed and not the best quality
Delayed and not the best quality
Lovely shade …
Lovely shade which although arrived slightly damaged I was sent a replacement without a problem
Excellent service
Excellent service, very good choice of products with good value. Lighting arrived on time, any queries very easily resolved by phone. Would recommend this company
EXCELLENT customer service
I'm surprised to see the 'warning' on the Trustpilot page at the moment. I placed an order on Sunday 14th and realised on Monday 15th I had ordered the wrong size. I called the company the call was answered after the first ring. The agent I spoke to (Joy?) could not have been more helpful and said she would try to get my order changed. The next morning (Tuesday 16th) she called to say that had been done. My order has just arrived(Thursday 18th) - with the amended size. Not many companies would / could do this - so thank you.
Great website
First time using this website and I wasn’t disappointed. Great variety of brands at excellent prices. Found a large Laura Ashley pleated shade on this site and for a lot cheaper. Excellent service, regular updates and speedy delivery. I’d highly recommend.
No complaints with the order or…
No complaints with the order or delivery and I'm delighted with my new light.
No issues with recommending!
Hall pendant lights
We are very pleased with our new hall lights. We think the instructions needed updating as it was fiddly getting them together and we took more apart than we needed to. Otherwise they are solid and stylish lights which look very good.
Good product, excellent service
I had a very good experience with the Online Lighting Store. From ordering to delivery, the communications were good, the delivery was on time and the product was exactly what we wanted. The new Ceiling light has already been fitted for a while and it is perfect. I will definitely go back
Good quality and fast delivery!
Highly recommended company
I needed to ask a few questions about the product before I committed to purchasing, my questions were answered very efficiently and truthfully, I placed my order and communication throughout was excellent.
My order arrived on time and I must say it was beautiful, much nicer even than the photo, it was fairly easy to install and I am thrilled with my purchase. The quality is excellent and it is just what I wanted for my livingroom. I would not hesitate in ordering from Online Lighting again in the future and I would highly recommend them to anyone. , Quality, value, communication and speed of delivery was very good.

Antwoord van The Online Lighting Store

Antwoord van The Online Lighting Store
Poor performance
Products good, when ordered it stated in stock and 3 weeks for delivery.
Order was placed 18/10/25 and receipt of goods was finally 01/12/25.
Communication poor on deliveries, products shipped from a European supplier. Money taken on order.
If you are prepared to wait and have no certainty when you will get your purchase , prices are OK and my products were good quality.

Antwoord van The Online Lighting Store
Material change?
Like the look of the light but would be better if made in plastic rather than powder coated aluminium. This is a replacement for an identical one fitted approx 3 years ago. That failed , reason unknown, but the powder coating was already peeling away as it is on 5 other identical but non pir sensor lights we had fitted around the house at the same time. When we tried to remove the screw holding the front cover on it was rusted solid and we had to drill it out and managed to,break the sensor bulb at the same time which
had become brittle. Hence the need for a replacement light. Also doesn’t appear to be any adjustment on distance the pir operates and frankly it could have done with coming on earlier. My advice- change to robust plastic rather than powder coated aluminium and use stainless or brass screws so they don’t rust. It’s not a cheap light and it should last longer than 3 years.

Antwoord van The Online Lighting Store
Good choice of lighting
A really good choice of lighting options and easy to navigate the site and place an order. The delivery was quick and the item well packaged. Have removed 1 star because of the extra P&P charge to our home address. So we had it sent to a friend, in England, who we're visiting next week.

Antwoord van The Online Lighting Store
Dar lanterns you on line searching for this…
Found you on line searching for this lantern, good price, excellent quality of product and service, I loved the personal contact appreciating my order. I have since gone on to purchase two more lanterns.

Antwoord van The Online Lighting Store
A lovely light and quick delivery
Delivery was very prompt. The light is fab, and comes almost fully assembled! Bought for over our stairwell and being installed imminently following building works. Very pleased with this light and the company, and would highly recommend.

Antwoord van The Online Lighting Store
Good product availability
Good product availability, efficient order and delivery process, arrived within the promised timescale.

Antwoord van The Online Lighting Store
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