The Software City Reviews 

455
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Publisher lacks a lot of the features it originally had. Limitations on printing, formatting, etc. Had to remove my updated 356 2026 edition to download add install the 2021 version. Not good.

Beoordeeld met 5 van de 5 sterren

This is the second time that I've purchased software from The Software City. Works like a charm, easy to download and great customer service. A little bit more than the competition, but well worth it.... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently discovered that the subscription to my wife's copy of Office 2021 was about to expire! I searched for a replacement and The Software City came to my rescue allowing for a quick installatio... Toon meer

Beoordeeld met 5 van de 5 sterren

Needed to install only Microsoft Publisher 2021 while keeping Office 365 subscription intact. Bought Office Pro 2021 + from Software City for about $65 and was assisted in install by their engineer,... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

455 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 51% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(455)

273 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

James understood my issues

James understood my issues and resolved them quickly, being an Executive on the road working odd hours from a hotel room...Software city and James made me a success

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I bought the Microsoft Office 2021 on…

I bought the Microsoft Office 2021 on July 3rd. It worked fine for about a month. On August 4th I sent a message to Software City stating it is not working and acting as if it’s frozen. They responded quickly with questions the next day. I sent the answers back that day. As of August 12th no response. I did send a follow up on August 11th. Now I’m stuck not being able to utilize any Office product.

Update: Software City has been doing all they can to make this right. They saw my frustration and besides trying to fix it processed a refund.

3 augustus 2026
Review zonder uitnodiging
Logo The Software City

Antwoord van The Software City

John, you're right to be frustrated, and the eight days of silence were our
fault, not yours. You answered my diagnostic questions the same hour I sent
them — your reply never reached our helpdesk, and the thread then closed
itself as inactive, as though you'd gone quiet. That's a gap on our side and
we're fixing it so it can't happen to anyone else.

I've refunded your order in full, and the licence stays yours.

On the problem itself: the Office running on your desktop turned out to be
the Microsoft 365 30-day trial that Windows leaves in place when the
activation step at the end of the install is skipped. It worked for a month,
then the trial expired and Office dropped into read-only mode — which blocks
typing in Word and Excel while Notepad carries on normally. Your key was
never the problem, and it's still unused.

I've emailed you a booking link so I can remove the trial, install the
version your licence belongs to and activate it — about fifteen minutes,
with me doing the work. I'll stay with it until Office is running properly.
The Software City

Beoordeeld met 4 van de 5 sterren

Slightly Confusing Installation

It started out a little confusing, had to go back several times to read the instruction, but after opening a second window with the instructions viewable, I was able to perform the download and installment

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall great experience

Overall great experience! Price for MSOffice Suite was lowest I found. Purchase was easy and secure. Product key was received quickly. Download and installation was a breeze. Thank you!!

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

How to Start Session

Once I was able to get connected my technician James Pham did an awesome job setting everything up. I didn't understand if session code was part of how to connect to get the session started or which log in. I guess more simplified instructions for the process would help, but I applaud customer support. Remember if I was comfortable with technology, I wouldn't need to hire for installation.

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

James Pham installed my Visio license…

James Pham installed my Visio license quickly and efficiently. We had scheduled a few installation appointments previously, but I had to reschedule each time. James was always very accommodating and flexible, and we finally managed to get it done. The installation itself was smooth, fast, and hassle-free. Thank you so much, James!

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

James was very helpful and consistent

James was very helpful and consistent. He was able to resolve whatever problem or glitch showed up during the procedure of setting up the Office application. Also, his email communications and follow-up was and is outstanding! Great job all the way around!

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

James is awesome

James is awesome, patient, kind, very, very knowledgeable of the MS Office 2024, full of good instructions, professional and good customer communication.
He is a gem!

28 juli 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer