First time I've used the southernatelier site. Purchased two pairs of running shorts. Very comfortable to wear, lightweight and with a snug, compression fit without being too tight! Great for exercise... Toon meer
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Lees wat reviewers zeggen
Everything was perfect, unfortunately you've used evri as courier. Try not use them for the future. I live on the ground floor but even though parcel was drop near the dumpster. Which is not even my... Toon meer
The item took so long to arrive Id forgotten Id ordered it! The glass mug looks nothing like it did in the picture! On line the flowers on the mug were a vibrant blue! The flowers are actually drie... Toon meer
The goods were very low quality, poorly designed (large patch pockets below knee level?), badly made, and made out of material which felt unpleasant to handle or wear. Made in China and despatched f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Southern Atelier is a home decor brand. We celebrate refined simplicity and timeless items. Handcrafted parts makes our items special. We only work with the highest quality materials.
Contactgegevens
De Nieuwe Erven 3, 5431NV, Cuijk, Nederland
- +447577004779
- info@thesouthernatelier
- thesouthernatelier.com
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Fake?
Placed an order, said it was delivered but it was not. Tried to contact the company multiple times but got no reply. Appears fake.
NEVER USE THIS COMPANY!
NEVER USE THIS COMPANY!
It's been over a month since the order has been placed, no communication, no updates, they aren't replying to emails, not picking up phone calls. Is this even a real company? I have no idea.
All I know is that I've paid for my order and I don't have it.
Worst service I've ever experienced. Well when I say worst service, I mean non-existent service.
They sell expensive fake designs
They sell expensive fake designs. When I asked for a refund they kept offering a counter deal- instead of a full price refund- which I eventually gave into. My light arrived in Chinese packaging and they lifted pictures from the real brands website to pass off as their own. Wouldn't recommend
Fake company!?
I ordered two sets of6 red wine glasses as a 50th birthday present on 19th Jan. By the 30th they had not arrived and so I contacted the company - of which they take over 2 days to reply. They said the tracking was showing ‘conflicting info’ and would open an investigation. 3 days later I had still no heard anything so contacted them again - they do not answer the mobile number that is stated on the website - so another email. This time they said the items had been lost in transit and would resend. 4 days later o received a polystyrene package in a plastic parcel bag with 4 glasses!? … I am totally dumbfounded and at a complete loss of words … I believe this company to be fake or a scam of some description and have emailed back a disgruntle response requesting a full refund. I have also opened a dispute with my bank on the basis it is a case company.
I found Charlotte’s liaison very…
I found Charlotte’s liaison very thorough and she was extremely helpful.
From the point of ordering there was…
From the point of ordering there was almost no communication - I ordered 2 sets of cutlery at the beginning of Dec 2025 and the wrong cutlery was finally delivered on Dec 24th. I was sent a sub standard set - that I had to use, the wood faded after one wash in the dishwasher. Repeated attempts at sending emails and ringing and no responses other than they were looking into with no further responses. I have sent photos and and I want the product that I ordered or my money back. They need to show the courteosy of responding to my complaints
Please answer your phone or email
Please answer your phone or email. I need to know when to expect my order?
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