After having some trouble with the HDMI port on my PlayStation 5 for many months, it finally gave out and stopped working. I ordered a hdmi replacement through the website late the night before, calle... Toon meer
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My laptop screen went permenantly blank, a well known " IT hardware store" diagnosed it as "un-repairable." Having nothing to loose I popped into Techout who immediately diagnosed the fault and... Toon meer
This week,problem with pc loading photos, sorted. We have had two mobiles from The Techout, both excellent. Decided to upgrade so chose Samsung S23 Ultra. Absolutely delighted, excellent condition, be... Toon meer
I can’t recommend The Tech Out enough! When I messaged them late at night with a broken iPad and a very distressed child, they replied almost immediately and ordered the parts straight away. The... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at The Techout, we specialise in providing you with the best price on refurbished, high quality tech, as well as repairing and refurbishing your current devices! From the latest iPhone release to the smartest smart watch, we’ve got you covered on all your tech needs! Our team of specialists work hard to clean and test each piece of equipment that comes into the store, making sure it’s in the best possible condition when it arrives into your hands. We also offer repairs too, such as fixing cracked screens and replacing old batteries. Repairs are a great way to keep your favourite devices working for longer, saving you money over brand new replacements. Check out our website for more information
Contactgegevens
The Techout 10 -11 Queen Street, EX32 8HJ, Barnstaple, Verenigd Koninkrijk
- 01271624368
- info@thetechout.com
- thetechout.com
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I visited the store to sell an iPhone due to my recent upgrade. I had to walk past people drinking in the street outside to gain access and the only member of staff available was a male chatting outside with the people drinking. This felt quite intimidating. The staff member was quite indifferent and I felt rushed so he could go back outside. I was offered a price and told the phone would e checked then I would receive payment within 3 working days. The phone didn’t have a scratch on it, came with the original box and the battery was showing max. I had to ask for a receipt as non was offered as proof I’d left the phone and received a text message prior to leaving the shop. I had to chase payment for the phone 4 times before eventually receiving payment at a lesser amount than I’d been offered. On phoning the store I was told I’d been quoted this amount on email so this is all they would pay. I had received 4 emails non of which had an amount on so I said I’d been offered more elsewhere so would return the lower amount and collect the phone. I was told this wasn’t possible so I asked to speak to the manager. The manager wasn’t available but I was told would ring me back. I never got a call back. This feels like a total rip off and felt quite deliberate along with their refusal to ring me back. Interesting not one of their 4 emails to me had an amount.
Appalling communication and no actual repair
I handed over my laptop for repairs due to excessive heat. They contacted me a few days later explaining that after a preliminary inspection it could be the heating gel or dust build up in the fans, and did I want to continue with a cleaning. I said yes and I then recieved no contact from them for 2 months. I phoned them, just to be told they would check with the technician and call me back. They never did. I went into the store a few weeks later just to be told, it's still with the technician and they are waiting for a response. A few more weeks pass and I go in again. This time I receive my first apology, but still no update and a promise that we will try to sort it by the end of the week. Another full week passes and I get a message saying sorry we can't fix it, please come and collect it. This was more then 4 months after I handed it over, and I have nothing to show for it. Appealing communication skills from techout, and a complete waste of my time.
Iphone not turning on?
Great service, taken in the morning, ran quick diagnostic check, Fixed by lunchtime. ( new battery ). Very pleased.
Charger snapped off in iPad …
My daughter managed to snap her iPad charger clean off inside so called the Techout and they soon sorted it out for me. Was in and out in 20 mins. Will definitely use again and recommend to others.
Fantastic customer service
Fantastic customer service, fast repairs, great quality. Always expert advice.
Wouldn't go anywhere else.
The Goto place for IT issues.
Great service. Very knowledgeable and patient staff.
The go to place in north Devon for IT problems.
A great help for me with all my emails…
A great help for me with all my emails problems. Highly recommend these clever tech humans
Excellent service
Excellent service, knowledge, friendly and convenient.
My computer was backed up onto a hard drive after laptop died. This was done very quickly and professionally and at my request they recycled my old Device. Would recommend!!
Excellent friendly service
Excellent friendly service. My problems with my old and new phones were expertly sorted out . I highly recommend these guys, they are brilliant! Thank you !
Excellent Professional Service!
This company was efficient, quick, communicative, great value for money and produced a professional fix to my phone camera. All within an hour and it looks like new. Would highly recommend
Fast screen repair
Great, friendly quick service on screen repair. Local business providing an amazing service. Will always get repair and tech and accessories from them.
Unfortunately my experience was…
Unfortunately my experience was stressful, unpleasant and disrespectful. The 2 years warranty promised was not fulfilled, they will find many reasons to avoid it. I have been a loyal customer for many years but now I do not recommend.
Recent screen replacement
Recent screen replacement, was exceptionally swift, and by turned out even better by re using an old unit and transfering internals at a better price. Above and beyond service, Thank You Ver Much, highly recommended 5*
New phone
Recently went with my daughter where she a new goole pixel phone everything was done techout and the staff couldn't be more helpful and I would recommend anyone to use a local company whi couldn't be helpful
The Techout team are always helpful and…
The Techout team are always helpful and polite. Sorted out an issue with my ipad and took the time to explain how to prevent the issue in the future. Would definitely recommend to anyone after help, advice or a new purchase.
Very helpful
Very helpful, knowledgeable and patient with us, also went out of their way to help. Excellent service
The service I received was first class
The service I received was first class, they messaged me within half an hour to tell me what was wrong with my tablet, unfortunately for me I had to buy a new one.
very pleased with my new phone battery
very pleased with my new phone battery
Excellent service and very…
Excellent service and very knowledgeable.
Smooth transaction and easy to update my device. Will continue to use tech out for all of my Families’s devices.
Fabulous customer service
Fabulous customer service. We have purchased 2 phones from Tech Out and the staff have been incredibly helpful, knowledgeable and friendly. Would highly recommend them.
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