I had to verify my identity in order to sell my deceased mother’s house. Very easy to use. The only problem is having to upload a council tax / utility bill. I do it all paperless so it was annoying h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
The platform was easy to use, and quite intuitive. However, two minor issues: My deposit wasn't deducted. And, because this is a second home, the arithmetic stamp duty calculation ended 750, they t... Toon meer
Bedrijf heeft geantwoord
I have problems with uploading documents etc. I have a good knowledge and awareness of basic use of my phone but not so good with modern technology use! Consequently having to upload required docum... Toon meer
Bedrijf heeft geantwoord
Had a problem with one of tasks on the app so called support and someone who really knew his stuff cheerfully helped me out and problem was solved ! Thanks for your help Emmanuel much appreciated
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Contactgegevens
Belle House Platform 1, SW1V 1JT, London, Verenigd Koninkrijk
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Uitstekend
7K reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Got quick effective advice when I had…
Got quick effective advice when I had an issue from the help desk
13 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your brilliant feedback - i'm glad our support team were able to assist!
Best,
Thirdfort
Query dealt with efficiently
I spoke with Zoe who was very quick and cheerful whilst helping me
13 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback. We're glad to hear your query was handled efficiently and that you had a positive experience with Zoey. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
Amazing customer service
Had a issue with filling the form out and Jess sorted this in seconds
Amazing 🤩 no more headaches over the purchase
13 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your brilliant feedback and mention of our agent Jess, we really appreciate it!
Best,
Thirdfort
I spoke to Jess who was able to walk me…
I spoke to Jess who was able to walk me through a part of the process, she was super helpful very knowledgeable and able to resolve my issues competently and I a very timely manner, a real credit to the company
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Jess, we really appreciate it.
Best,
Thirdfort
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Nice easy app to use and very straight…
Nice easy app to use and very straight forward .
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very good app the only trouble I had…
Very good app the only trouble I had was scanning passport
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback. I'm sorry to hear of your difficulty scanning the passport and would love to understand what happened. If you would like to share any more details, please get in touch via feedback@thirdfort.com.
Many Thanks,
Thirdfort
I called and spoke to Tahira who was…
I called and spoke to Tahira who was very helpful and clear and concise.
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your comment on our agent Tahira, we will be sure to share this with them and the wider team.
Best,
Thirdfort
Solicitor used Thirdfort to verify my…
Solicitor used Thirdfort to verify my I.D. I found the app straightforward to use although it took 3 attempts for face recognition.
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear it took 3 attempts - it would be great to understand more, if you'd like to share any detail please get in touch via feedback@thirdfort.com. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
It was a very easy site to use
10 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your fantastic feedback!
Kind Regards,
Thirdfort
Easy-to-follow instructions
Easy-to-follow instructions, which made the process straightforward.
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Rescued from digital incompetence
I was getting extremely frustrated with being unable to upload some of the photographs of required documents or get other aspects of the verification tasks completed and Emmanuel came to my rescue - incredibly patient and kind, sorted out the problem for me. Thank you!
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback. I'm sorry to read about your frustration initially - i'm glad our agent Emmanuel was able to help get everything sorted for you. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Really easy to use
Really easy to use , they’ve made the process usable , even for people like me who are not that tech savvy !
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're so glad to read you found the app easy to use.
Kind Regards,
Thirdfort
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Quick and very easy to use
Quick and very easy to use, would certainly recommend.
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
A good site
I just had difficulty getting my passport on the site, a little bit of extra instructions would help us old not very tech people.
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we always want our instructions to be as clear as possible. If you have any more detail you'd like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Antwoord van Thirdfort
Hi,
Thank you for your brilliant feedback!
Kind Regards,
Thirdfort
Interesting but well explained &…
Interesting but well explained & prompted
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
We were having real problems completing…
We were having real problems completing task but Immanuel sorted issue in a few minutes. He was clear concise and friendly, all that could be asked for
John W
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our support agent, we really appreciate it. All the best with the rest of the transaction!
Kind Regards,
Thirdfort
Spoken to Tahira today at Thirdfort
Spoken to Tahira today at Thirdfort. She was extremely polite and helpful. She listened to my issues carefully and patiently and resolved them in no time. Very efficient team. Had a good experience with them.
Thank you
9 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your comments for our agent Tahira - we really appreciate it. We're glad to hear your query was resolved. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
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