Placed an order for akko penguin silent switches, delivery received today and the switches are fitted. Fantastic transformation of my mechanical keyboard from a clacky noise machine with com... Toon meer
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Lees wat reviewers zeggen
Enquired about some new switches which have come to the market only very recently, and Thocc Exchange ordered them in within an hour of my request. I have ordered from here previously and you can real... Toon meer
Bought some switches for my boyfriend, super fast dispatch, high quality packaging and product. Not only this they support Andy's Man club - a charity that works to improve the lives and mental health... Toon meer
Bedrijf heeft geantwoord
Very nice chap that runs this shop very helpful everything you buy is very well packaged so it always arrives safe I’ll be coming back for sure well done and thank you.
Bedrijfsgegevens
Geschreven door het bedrijf
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Contactgegevens
Verenigd Koninkrijk
- thoccexchange.com
4,9
Uitstekend
165 reviews
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Antwoord van Thocc Exchange
Thanks Joao! Appreciate you very much
the best shopping and unboxing experience ive had
you can tell the pure passion and care put into this company, not only is the website intuitive and easy to use, but the packaging is beautiful, they even include hand written notes are such a personal touch.
as customers, we much support smaller businesses, purely because of this.
31 januari 2026
Review zonder uitnodiging
Antwoord van Thocc Exchange
Yay!! So glad the passion and care come through in the orders like this. It's the joy of my life running this store thanks to customers like yourself
Great Place for Keyboard Accessories!
Great packaging, super speedy - very pleased. Great place to buy keyboard parts and accessories!
23 januari 2026
Review zonder uitnodiging
Antwoord van Thocc Exchange
So glad you're happy my friend! Always welcome here.
Best shopping experience
Wow, what a great place to buy. I recently got into the custom keyboard space, and I needed a good switch from a company that was UK based, this one came up, and they offered the best prices. I ordered at 11PM, and the next day it was posted, received it today, put in the switches and they're great. Not only that, but they are donating some of their profits to charity, and the charity in question is for mental health, which is a great cause to put towards. I even get a personalised note, and a thanks for buying from their store. Honestly, it's so so rare you get that nowdays so I'm so pleased I ended up supporting this business. I will 100% be coming back here when I need more keyboard supplies. Thanks so much!
10 januari 2026
Review zonder uitnodiging
Antwoord van Thocc Exchange
Joseph this is such a kind review thank you for taking the time to write all of this. I am REALLY glad the love that goes into the orders translates well to the customer experience. You'll always be welcome back and you know where to find me if you ever need guidance - Matty
So much love in a switch-y package
You really feel like so much love and passion goes into what they do. I bought switches for my first mechanical keyboard last month and they came beautiful packed and with a lovely letter too. Great to support small business ✨ Will definitely be buying again!
7 januari 2026
Review zonder uitnodiging
Antwoord van Thocc Exchange
YAY! Thanks for letting me know you enjoyed your order Elizabeth. I remember packing it up :) You'll always be welcome here, let me know if I can ever be helpful
Quality personal service
Nice attention to detail in packing and service. Everything was delivered without issue.
24 november 2025
Antwoord van Thocc Exchange
Perfect, that's what I like to hear. Glad you are happy and thanks for taking the time to review the store.
Always a good experience
Great service and prompt shipping. And as always, the products are of the highest quality. I ordered a bunch of different switches, and found the perfect ones that will equip my next keeb!
27 oktober 2025
Antwoord van Thocc Exchange
So glad to see you are happy Vincent. You made some great choices yourself!
Thank you Matty
Always a great experience ordering from Thocc Exchange! Matty is always super helpful and ensures orders are sent out very quickly.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Thank YOU Sam. Really grateful you choose to shop with me <3
The best that does it...
Second time buyer. Happy once again. Thank you to the entire Thocc Exchange team for their excellent customer service and customer experience.
Will shop again!
10 oktober 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
So welcome Connor. The team currently includes Matty (me), and my two puppies (Arlo and Maui). I will make sure your feedback reaches them as they are the true brains of the operation.
Great selection of switches
Great selection of switches, thank you.
Owner is super kind 🐐
20 mei 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Ahhh thank you. I try to be supportive <3 Glad you are happy my friend
Antwoord van Thocc Exchange
Perfect. Really glad you are happy <3
Antwoord van Thocc Exchange
Brill! I will be very glad to welcome you back in when you next shop with us :)
Always a pleasure doing business with…
Always a pleasure doing business with Thocc Exchange. Quick turn arounds and fantastic offerings.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Ah lovely - really happy to hear you are pleased Samuel
Brilliant business
Brilliant business; great range of stock, customer service and fronted by the friendliest man in the game.
29 juli 2025
Antwoord van Thocc Exchange
Says the friendliest customer in the game :) Thanks for everything Adam. One of my longest standing customers now!
First purchase experience - Awesome!
Extensive options, excellent communication and fast shipping. Can't do any better!
31 juli 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Well if I can ever do better David, you let me know how. I'm so glad you felt well taken care of.
Love this brand and what it stands for!
Love this brand and what it stands for. The delivery has been expertly crafted with a personalised touch and the products have always been of great quality. I always look forward to the curated recommendations for switches that are posted on the website before making my purchase.
29 juli 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Thanks so much for your review! That reminds me I need to get on there and update the recommendations!!
Just great
Fast delivery, great pricing. I was looking for the same item elsewhere and shipping forced the price up massively. Thocc exchange was ideal as it was much cheaper. Great business that supports great causes. Recommend to anyone looking to buy items for their keyboard.
9 juli 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
Xavier, really appreciate this review. This is one of the primary goals of the store, creating availability for us and improving pricing. So I am really glad it achieved exactly that for you. Thanks for taking the time to write this.
Excellent friendly service
Excellent friendly service, happy to be a customer with this vendor and I will definitely order again!
25 juni 2025
Antwoord van Thocc Exchange
Super happy to welcome you back whenever you have a need Glen thanks for the review :)
Perfect customer service
Perfect customer service, super fast dispatch and delivery and no fuss to get great new switches.
24 juni 2025
Antwoord van Thocc Exchange
Really glad you are happy Sharne! :)
Customer service is second to none
Customer service is second to none, Not long found their store now three orders in. They have all been seamless with a genuine personal attention to detail that is really appreaciated and rare these days.
Great selection of switches at good prices and good customer service what more do you need highly reccomeded.
13 juni 2025
Review zonder uitnodiging
Antwoord van Thocc Exchange
So lovely to read this. Thank you....! I'm always here for your questions or feedback and stuff like this makes it all worth it :)
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