Thomas Brown Estates Reviews 

Excellent service from start to finish. I explained what I was loufor and they delivered very quickly and smoothly couldn’t be more happy with the outcome. Will definitely use again.

Very helpful staff, ready to answer all our questions!!

I have recently moved house and Thomas Brown Estates was the agent for property i was purchasing. Barbara Haddock, part of the progression team in the Orpington branch is the reason i am writing my first ever trustpilot review. She was absolutely FANTASTIC! Moving is super stressful and everyone else involved in the chain was useless, except for Barbara. She was so helpful, so clear and just a god send when stress levels are through the roof. If everyone was as good as Barbara the move process would have been wrapped up in about a week! Thanks so mcuh Barbara you are a star!

Very professional, passionate about what they do, excellent progressions team. A cut above all the other estate agents in Orpington.

We were extremely pleased with the service that we received from Thomas Brown Estate Agents during the difficult times of the Covid19 Pandemic. All staff were extremely professional and helpful throughout the sale of our house, communicating with us during all key stages of the sale in a caring and timely manner. Thank You

Very pleased with the service from Thomas brown service , staff was lovely and supportive

Thank you to all at Thomas Brown. I was really impressed with the professional way all members of the team conducted business.

I was kept up to date at all stages. Dates and times of viewings were communicated efficiently and feedback was timely and useful.

Once the House had sold, the Progression team were great at following up and moving things forward. They were especially good at reassuring when things slowed down.

I was most impressed by the way the team managed the business of selling houses during the ‘Lockdown’

I will definitely recommend Thomas Brown.

Overall it was a pleasant experience with Thomas Brown. The sales & Progression team are extremely professional and supportive.
- There were a few instances, where we have to do multiple follow-ups on the statuses on Seller's purchase status. It would have been better if we had a regular update on progress.

Very impressed with everything that was done. We would be happy to recommend you to people moving into Orpington. Five stars were not given, because, when we pulled off the market, because of the pandemic, we received a letter warning us that we were not to sell through anyone else and, if so, you would charge. Whilst we recognise that this was a standard letter and we could understand the reason for it, we felt that our discussion with you intimated our concern re COVID 19 and our reason for coming off the market was due to this. Once our concerns were addressed, we came immediately back to you

We were buying our first house and with the current times we lost about 3 months with lockdown. All of the staff were great, in the Orpington branch with everything. Answered all my queries and we felt we made good choice.

The process was led smoothly by TB. I would recommend their services.

They were pretty helpful and honest in the purchase of our property and were very kind and patient with the paperwork process and explained everything they needed we are overall pretty happy with the costumer service offered.

Excellent service from start to finish. Chris Jenkins leads a very professional and friendly team. I've dealt with many estate agents over the 18 months through both buying and selling and Thomas Brown have been far superior to any of the others that I've had dealings with. I would highly recommend them.

All the staff at Thomas brown were excellent and unbelievably helpful.Barbara and Katie in the progression team were marvellous and went the extra mile to get our move over the line .thanks to all the team at Thomas Brown

Excellent service from start to finish - all the team were really helpful and regularly kept me informed of progress making the whole process simple and stress free

I used Thomas brown when I sold my house and after a week my house sold . The estate agents always managed to get a lot of viewers.

Really smooth process and communication.
Some confusion between different teams but overall very satisfactory