Thomas Brown Estates Reviews 

Great service and kept us up yo date throughout. Friendly and efficient. Glad to recommend them

Friendly professional service from start to finish. Very pleased and would recommend them.

Thomas Brown is indeed the best property agent in Orpington where you will purchase your property from. We had many viewings in the past year, and they have always been polite, patient and professional. We finally have found our new home, and the purchase process is super smooth, their progression them will go through the whole process with you. Thanks again to the whole team.

Thomas Brown have been great helping us to sell our house, they had loads of viewings and did all of them for us, even at weekends! They were always friendly and kept us informed. Would recommend to anyone considering selling their property in the Orpington area.

We sold my partner's mother's house through Thomas Brown. It was a probate sale that they handled superbly, with real world advice on pricing and the process and keeping us informed of progress. By far the most professional of all the agents we invited to handle the sale.

It is a sellers market at the moment. However I feel that this agent takes liberties in their behaviour towards the buyers is that they dont really even need to make an effort as the house would sell anyways. It not acceptable. First viewing... 5 minutes! The agent did not explain anything he was more interested in looking at his mobile. Second viewing 5 minutes! This time the agent was late 15 minutes. Did not know why the property was on the market when asked by another buyer who was waiting. I had to correct her and let the other buyer know that the vendor was in a home.
I dont believe it is ok or acceptable for this agent to think that for the most expensive investment in ones life time a total of 10 minute viewing is enough.
I am not impressed.
Lack of professionalism
Lack of respect
And most important of all lack of transparency
Agents now create a huge frenzy.

Now I understand why I was told before I started this process that they are crooks.

Totally disappointed.

After reading the directors response. I stand for what I have written. I have noticed that this company does not take criticism very well. Looking at their other responses this is apparent. A criticism would create an opportunity to improve. Obviously this is not the case here.
Even more disappointed after reading the response.

I have also left a very good review for another agent. There are some very good estate agents out there.

The process was quick and smooth. Everyone was very helpful and responsive.

Great service from the progression team at all times. I'd definitely recommend.

Really Great proffessional helpful service
Very pleased and would use again

Very professional and helpful Sales and Progression teams. Nothing is too much trouble and friendly advice is given, if required, at all stages. I would definitely use them again and also recommend them.

Excellent service and the Thomas Brown Team were always friendly, efficient and kept me informed of the progress all the way from start to finish.

Shane and Katie have been very helpful and quick to respond. They have patiently guided us throughout the process making our experience less stressful.

I would like to leave a review for Thomas Brown Estate Agency. They have recently handled the purchase of my property.

Everyone was very helpful. I would recommend this Agency without hesitation.

Monika Poterek

Everything went smoothly and was explained thoroughly and all the staff were helpful and friendly.

I recently purchased a house through Thomas Brown Estates. They are very professional guiding me step by step. They always keep me updated

Helpful, courteous and pleasant to deal with as a purchaser of a property they were listing.

A local agent who knows the area well and worked in a supportive manner.

We sold our house through Thomas Brown recently. We chose them as they had the most sales in the area. We also liked the fact that they had a dedicated progression team chasing queries, solicitors etc. who always got back to us promptly.

Seamless and faultless transaction from start to finish.

I would like to say a big thank you to the Thomas Brown team, especially our progression officers Barbara and Katie, who are really supportive and helpful. We’ll definitely choose Thomas Brown if we are going to sell our property in the future. Thank you guys again.