Thomas Brown Estates Reviews 

Initial valuation and advice was both sensible and realistic leading to a buyer within two weeks of marketing the property. This is in stark contrast to other similar properties in the road hanging around for months due to being too expensive. Post sale Liz in the progression team provided clear feedback and was excellent and supportive in seeing the sale completed. Overall a great experience and a company I would both recommend and use again.

We've recognised that Thomas Brown has the best selection of properties in Orpington and went with it to purchase our first home. As first time buyers everything is overwhelming, we didn't even know such thing as Sales Progressor exists but we're so glad it does. Liz was our sales progressor and she made is extremely easy to understand the process and we were kept informed and updated regularly. Liz was professional and polite and we're so glad she was looking after our purchase. I'd definitely recommend Thomas Brown to my friends and family.

Our experience buying our first home with Thomas Brown has been great. From the very first viewings they were punctual, extremely friendly, and made effort to not only discuss the house but also their own personal experiences of the surrounding area. Throughout the conveyancing process our contact (Liz) was great at keeping us up to date with everything happening and we appreciated that she made the effort to speak to us on the phone instead of just over emails. Even small things like them congratulating us once exchange had taken place is a lovely touch. Overall, we've managed to reach exchange on our purchase in quite a timely period, aligning with our original agreed dates. Even when we had a delay due to a break in the chain they were proactive at helping us to resolve it and being transparent.

I purchased my property from Thomas Brown Solicitors recently. They are a very efficient and professional Estate Agents. The after sales care was second to none. They regularly kept me informed of each stage of the process, nothing was too much trouble. If you are thinking of putting your property on the market then look no further than Thomas Brown they are excellent.

Absolutely fantastic from start to finish. Very professional and Liz kept me informed every step of the way. They made what can be a very stressful process a total breeze. If I ever need to sell again I would use Thomas Brown Estate Agents in a heartbeat. Thank you very much indeed.

We have recently used Thomas Brown Estates for the purchase of a new property. Liz provided a very professional, courteous service, keeping everyone informed of any issues with the chain and providing excellent advice on how to deal with issues that arose.

Very helpful, polite & thorough team

Thomas Brown valued my house and sold my house. I was very impressed with the whole prosses. Chris valued it and gave very good advice on the selling process. We received an offer we accepted in about 14 days. From there Liz in sales progression took over. I was very impressed with Liz who kept us informed of progress and gave good advice on moving towards exchange of contracts and completion. Thanks Thomas Brown I thoroughly recommend them.

From the beginning the sales team were great, very knowledgeable and our house sold within 2 weeks. Liz on the progression team was amazing, kept us informed and up to date every step of the way, the sale went smoothly and I can’t fault them.

A huge thank you to you all for achieving a smooth sale for our home. We obtained three valuations initially from local agents but it was a no-brainer to market with Thomas Brown Estates. We were very impressed with Christopher, who gave us our initial valuation and he was so spot on about market conditions. He wasn't pushy in the slightest - just a genuinely nice and knowledgeable guy. Louise then stepped in to conduct some of the viewings and always gave good feedback. When we went under offer, Liz then came into her own and fully supported our process. We had a few stressful moments where we weren't even sure if the sale was able to progress but her air of calm reassured us and she was very hot on the case, chasing for updates and getting everyone back on track. That really helped our stress levels knowing that everything was being done that could possibly be done. We are now in our new home and can't thank everyone enough. You really do provide the best service and you deserve to be highly rated in recognition of a wonderful team. Thank you so much.
Katie & Christian

A reliable, trustworthy company who you feel are working for you. A special mention to Liz of sales progression who worked tirelessly to push all concerned to get the sale to completion.

Liz from Thomas Brown has been very helpful since day one, keeping us updated and moving the process along. We are first time buyers and Liz ensured to give us plenty of information along the way. We had to work to move by a specific date and Liz has worked hard to help us on this.

We were kept updated on the progress of the sale on a regular basis, which was very reassuring. All technical matters, including the questions asked by the solicitors were explained to us and at times the buyer was contacted directly when the solicitors asked questions which seemed unnecessary.
Thomas Brown Estates looked after us when a failed buyer, who had tried lowering the price well below that offered at the last minute, realised he had made a serious mistake and started to seriously pester us.
We ended up achieving the full asking price and the offer from our successful buyer was made and accepted the day the property went back on the market.

The team at Thomas Brown kept us updated throughout the sale of our home and Liz's help and expertise kept everything on track once we had an offer in place which was invaluable for our peace of mind.

Great communication and support from initial conversations about marketing our property in the current market to exchanging contracts. Members of the team always available when needed and provided constructive advice and support on both selling and purchasing.

Moving house is a stressful time, our chain was not straightforward but Liz helped us through it and we even managed to have afew laughs along the way. Thanks Grant and Alison

Very terrible service from Thomas Brown.
Refused to book an appointment to view one of their houses. They said that our current house needs to be on the market and under offer for us to be allowed to view. I’ve never heard such arrogant comments before. Other estate agents booked us in without question.
When I questioned their policy I was told that’s just how it is with them.
They seem to think they are the only agents around. Every other agents I spoke to couldn’t be more helpful or accommodating. Immediately booked 3 viewings without hassle. Will not recommend or use them again.

Excellent service from start to finish in a very challenging market. Always kept up to date with sales progression and provided helpful and constructive feedback during the viewings phase. Thank you again!

That Thomas Brown has become the No 1 estate agent in Orpington comes as no surprise after the service I received from them, both buying and selling properties with the Orpington office.
A great team of people. I felt informed and supported throughout the process. Their progression manager, Liz, who is office based (therefore always contactable), was especially supportive and knowledgeable, answering any queries with patience.
Thank you and well done to the entire team – great working with you. HW

The staff at Thomas Brown are exceptionally professional in every aspect dealing with issues raised selling property. No matter the issue all the staff acted in a very professional manner. Living 200 miles away and not being able to visit the estate agents at the drop of a hat they were very professional in dealing with issues raised by a very padandic buyer cannot recommend to highly