Thunderpick online casino is great site, especially for crypto and esports. The interface is clean, the games run smooth, and the withdrawals are consistently fast. I also like the rank system for the... Toon meer
Bedrijf heeft geantwoord
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I have been a depositing customer for a couple years. I always have a pleasant experience at Thunderpick, whether winning or loosing. It is one of my favorites. Deposits go smoothly, as do w... Toon meer
Bedrijf heeft geantwoord
Worst site ever, after losing my half of my balance i decided to withdraw my funds but they froze my balance even after submitting all proper and needed documents which any site would accept they did... Toon meer
Bedrijf heeft geantwoord
My experience with thunderpick.io has been extremely negative. First, my account was limited so that I could only place bets of up to 1 euro per match. That was already concerning, but the bigg... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thunderpick is an innovative Crypto eSports betting site and online Casino, designed to meet the expectations of the fast-growing community of gamers and eSports enthusiasts. Created by long-time gamers for gamers, Thunderpick aims to provide its users with a lightning-fast betting platform, full coverage of games, competitive odds, and a new first-class game-like betting experience that makes placing wagers on your favorite games even more entertaining. With Thunderpick, you can watch games, bet on live in-play events, interact with other players and thrive as a member of a community that is equally passionate about gaming. We cover all the most popular eSports titles, including League of Legends, CS 2, Dota 2, VALORANT and Call of Duty, as well as Sports betting and 4000+ Casino games. As a leading Crypto-betting platform, we accept all major Crypto coins and we are always expanding our Crypto library, so users will find plenty of Crypto currencies on our platform to choose from. Thunderpick is a licensed entity, and as such, we deliver a legal and safe betting environment that allows users to simply relax and enjoy the game.
Contactgegevens
Canada
- thunderpick.io
3,3
Gemiddeld
374 reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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amazing site to bet on
amazing site to bet on, ive been using it for a while now and love how they have things running.
24 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for your kind feedback and continued support.
We’re glad to hear you’ve had a great experience using the platform and that everything has been running smoothly for you. It means a lot to know our efforts are being reflected in your experience.
We appreciate you being part of our community and look forward to continuing to provide a reliable and enjoyable place to bet.
Thunderpick online casino is
Thunderpick online casino is great site, especially for crypto and esports. The interface is clean, the games run smooth, and the withdrawals are consistently fast. I also like the rank system for the extra daily rewards. Definitely one of the better platforms out there.
25 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for the great feedback; we really appreciate you taking the time to share it.
We’re glad to hear you’re enjoying the clean interface, smooth gameplay, and fast withdrawals. It’s also great to know the rank system and daily rewards are adding extra value to your experience.
We’ll continue working to keep the platform reliable and enjoyable, especially for crypto and esports users like yourself. Thanks again for your support and for being part of the community.
VERIFICATION ISSUES!
They requested verification. On April 16, 2026, I sent the documents to the email addresses
I did not receive a response. I resent the documents on April 17, 20, and 21. On April 23, I received an email stating that they still hadn’t received my documents. In response to my sending the documents, the bookmaker sent me an automated email stating that my documents had been received and that I should wait 2–3 days. Even though I had sent them 6 times over the course of 6 days.
My email is working! Emails from one address to another are sent without any issues.
The online support on the website isn’t helpful; they don’t want to speed up the verification process. They say to resend the documents from a new email address (not the one used to create the account) and wait another 2–3 business days.
MY EMAIL: rotahnix@ gmail.com!
UPDATE:
After I filed a complaint on the website, miraculously, the very next day they found my documents, which they had been unable to access since April 16. They asked for additional documents—I sent them—and finally, my account was successfully verified.
The funds have been withdrawn.
Thank you!
16 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for sharing your experience. We’re sorry to hear about the repeated issues with your document submission and the lack of clear updates.
We understand how frustrating it is to send documents multiple times and receive conflicting responses. This is not the experience we aim to provide.
Please try resending your documents from a different email as suggested, and contact live chat to request an escalation so the team can manually confirm receipt and prioritize your verification. We appreciate your patience and want to help get this resolved.
You'll make a mistake if you create an account here.
I opened an account about a week ago, I deposited a few euros via crypto, I won something and so I requested a withdrawal, the withdrawal went through, I didn't win much maybe some 100 euros to the plus, then I deposited 27 euros and I won 80 euros which I wanted to withdraw it was 17.4.2026 then they suspended my account and asked me for verification I sent them everything they wanted, you are lucky if they answer you the next day, of course they didn't accept my confirmation of the address I don't know why I sent them 4 documents, statements, etc., which had all the necessary information, I don't understand why they are making a circus for 80 euros, that says something about this casino, I do not recommend opening an account here, in 2026 not having 24/7 support is unbelievable, having you communicate with support once every 24 hours is crazy
I don't care about 80 euros, but I won, and I want them.
EDIT: as today i'm successfully received my withdrawal, so thanks +1star
17 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Update:
We're happy to know you've successfully received your funds.
If you require any additional help, please reach out to our support team directly.
*********************************************************
Thank you for sharing your experience. We’re sorry to hear about the frustration with your account verification and withdrawal.
Verification is required before certain withdrawals and may involve multiple document checks, but we understand how delays and repeated rejections can be frustrating especially for smaller amounts.
We’d like to help get this clarified. Please contact us back so we will be able to provide you with more information.
Worst site ever
Worst site ever, after losing my half of my balance i decided to withdraw my funds but they froze my balance even after submitting all proper and needed documents which any site would accept they didnt, never had this experience with any other site except thunderpick! pls stay away from this site they will steal your money.
15 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
We’re sorry to hear about your experience, it’s definitely not the impression we want to leave.
Account reviews and verification checks are standard procedures. These measures are in place to protect both players and the platform, though we understand they can sometimes feel frustrating.
We’d really like the chance to review your account. We've requested your account details for additional review.
Never won before at an online casino I…
Never won before at an online casino I til I found this place no kyc just lovely customer service I even get emails for Freeplay an it works every time I won 700 off a 75 cent bet on the game water moon tiger or something like that it was so cool never filled a screen up with coins before!!!!!! It's a must go casino only reason why I invest in bit coin cuz with 7000 games or more who wouldn't wanna try it highly recommend don't listen to the poor losers reviews trust me with my hand on a Bible it's my first choice gambling better than real casinos sports bets get it all baby an its social talk with other people playing it's sick bro you got to try it!!!💗💗
9 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for the amazing and detailed feedback! We’re thrilled to hear about your big win and that you’re enjoying the games, free play offers, and overall experience.
It’s great to know you’re having fun and making the most of everything the platform offers. We truly appreciate your recommendation and support.
Wishing you even more exciting wins ahead — happy gaming!
limiting bets too quickly...
I really liked the sports betting platform, however I was limited very quickly in the betting amounts, and I would really like to try to resolve this but I couldn't resolve it through the chat.
26 februari 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
***UPDATE***
Thanks for providing your details.
We’ve taken a closer look into your experience. At Thunderpick, wagering parameters can vary depending on a range of factors, including the specific event, the overall prize pool, the nature of the competition, and the teams involved. These are part of our ongoing efforts to maintain a fair and balanced environment for all players.
We understand this may not always align with your expectations, and we appreciate you taking the time to share your feedback. If you have any other questions or concerns, our support team remains available to assist you.
-----------------------------------------------------------------------------------
Thank you for your feedback, we’re glad to hear you’ve enjoyed the sports betting platform, but we understand how frustrating it can be to encounter restrictions.
Could you please share your account email with us so we can review this for you? We’re here to help and would be happy to look into it further.
My experience with thunderpick.io has…
My experience with thunderpick.io has been extremely negative.
First, my account was limited so that I could only place bets of up to 1 euro per match. That was already concerning, but the biggest problem came when I tried to withdraw my money. At that point, the site displayed the following message: "Your account has been suspended. Please contact Customer Support."
I contacted their live chat customer support, but I received no real help and no proper response. Right now, I cannot access my money, and I have not been given a clear explanation for why my account was suspended.
Based on my experience, I cannot recommend this site to anyone. Be very careful before depositing any money here.
9 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
We're sorry to learn of your experience.
Please note that account reviews can occur as part of our routine security and compliance processes. While we aim to communicate clearly, we recognize that your experience with support did not meet expectations, and we sincerely apologize for that.
We’d like the opportunity to take a closer look into your case and provide you with more clarity. Could you please share your account email with us so we can investigate further and assist you directly?
Your feedback is important to us, and we’re here to help resolve this for you.
account got suspended after requesting a withdrawal
my account got suspended after requesting a withdrawal
and now they are refusing to honor my withdrawal after all the documents i sent to them to prove im the legal owner of the account
26 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for sharing your concerns. We’re sorry to hear about the frustration with your account suspension and withdrawal.
Account reviews can sometimes occur during withdrawal requests, especially for verification purposes, but we understand how concerning it is after submitting all required documents.
Please get back to us, so your account and withdrawal status can be reviewed and clarified. We’d like the opportunity to assist further.
I have been a depositing customer for a…
I have been a depositing customer for a couple years. I always have a pleasant experience at Thunderpick, whether winning or loosing. It is one of my favorites.
Deposits go smoothly, as do withdraws. The site is unique, it really stands out from the crowd of competitors and is easy to navigate.
Thunderpick has put a great deal of thought into helpful insights like game thumbnails showing amount you have won on that game. Being able to try a game in fun mode is a plus also.
All of this goodness would be just nothing really without a site having dedicated support specialists...well they do and these people are amazing!
24 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for taking the time to share your experience!
We’re thrilled to hear that we've been one of your go-to platforms over the years and that your experience has been consistently smooth.
We couldn’t agree more, our support team truly is something special. We’ll be sure to pass along your kind words to them.
Thanks again for your continued support, Tania. Wishing you plenty more great moments (and wins!) ahead!
The website is very proactive and…
The website is very proactive and responsive and the communication is smooth with support
1 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for the great feedback! We’re glad to hear you’ve found the website responsive and the communication with our support team smooth.
We truly appreciate your support and are always here if you need any assistance. Happy gaming!
Great site
Great site, quick deposit and withdrawals.
VIP host Sharmaine is very friendly and generous. Support is always quick to help as well!
1 april 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for your fantastic feedback!
We’re especially pleased to know your experience with your host has been a positive one. We’ll be sure to pass along your compliments.
Thanks again for your support, happy betting!
Ive never had a better experience with…
Ive never had a better experience with any other online casino.
22 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for sharing your experience!
We’re thrilled to know that you’ve had such a positive time with us, and that we stand out among others for you.
Your feedback truly means a lot to us, and it motivates us to keep delivering the best possible service!
Good self-exclusion support
Despite being crypto-only and being a little... questionable, the staff of the site still assisted with self-exclusion
22 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for taking the time to share your feedback.
We're pleased our team was able to assist you with your self-exclusion request promptly and appropriately. Supporting our customers, especially when it comes to responsible use is something we take very seriously.
We wish you all the best on your future endeavors.
Scammed by thunderpick
My name is Hiago. I found a betting site on the internet called “ThunderPick”. I created an account and started placing some bets. After everything, I tried to withdraw my money, but unfortunately my account was showing as blocked.
They asked me by email to provide all my documents, and I sent everything they requested. After that, they blocked my access and now they say they will not reactivate my account and that my funds have disappeared.
I have done everything, including completing the KYC process and contacting the company through chat. I requested at least a refund of my deposits, but it was denied.
They are claiming that I am using multiple accounts, which is completely untrue. In any case, I am simply requesting the return of my deposits.
20 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Hi Hiago,
Thank you for sharing your concerns. We understand how frustrating it must feel to have your account blocked and your funds inaccessible, especially after completing the KYC process.
Account restrictions and closures are sometimes applied when multiple accounts are detected, or when activity is flagged for review, but we understand this can feel unfair if you believe you have followed all rules. We’d like to help ensure your case is fully reviewed. Please contact us back with more information and we will be able to clarify the situation regarding your deposits.
We appreciate your patience and want to make sure your concerns are properly addressed.
____________________________________________________
Hiago, thanks for your patience and for providing us with more information about your account.
After careful review, it looks like your account status will remain as it is, please refer to terms of use for further information.
Should you require more detailed information, don't hesitate to contact us via DM.
Great and easy
20 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for the feedback! We’re glad to hear you’re finding the platform great and easy to use.
We appreciate your support and are always here if you need any assistance. Happy gaming!
Voided Bets after they had already won
Voided Bets after they had already won, voided bets about to win all without being able to explain why. Their website constantly glitches and it will be your fault if it benefits you, or your fault if it benefits them. They will make sure you dont win regardless. Support sucks as well
19 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding voided bets and your overall experience.
Bets are only voided under specific circumstances in line with our terms and official event rulings, but we understand how concerning this can feel without clear explanations. We’re also sorry to hear about the issues you experienced with the site and support.
We’d like the opportunity to review this further. Please reach out to our support team via live chat with details of the affected bets so we can investigate and provide clarification.
Suspected Fixed Match and Trust Issues on Thunderpick
I have been a Thunderpick customer for over six months (Username: Insanny) and was previously very satisfied with their service: fast deposits and withdrawals, responsive support, a wide esports section, and a user-friendly interface.
Today I encountered a suspicious/fixed Valorant match (Bet ID: 51a6ed89-f40c-453a-a1f8-cd52bdabc34d). I placed a bet against a streamer. The team opposing the streamer initially had a significant advantage and then won 2 more rounds, with extremely high odds. After that, the match disappeared from the live section, and the team I bet on began deliberately losing the game: they were not just playing poorly—they intentionally gave up rounds and ran at opponents with knives. I have full evidence; this was clearly a fixed match.
I expected the bet to be voided since the event disappeared from live betting during the deliberate loss. I assumed the administrators monitor such situations, but to my surprise, the bet was settled as a loss. I immediately contacted customer support and offered to provide evidence, but received a standard response that did not resolve the situation.
Although the bet amount was small, this situation seriously undermines my trust in Thunderpick. I hope the management contacts me directly, reviews the case, and provides compensation, including moral compensation, which could change my opinion about Thunderpick’s integrity.
Upd: I have provided Thunderpick with more detailed personal information so they can contact me, and I am now waiting for their response. I am ready to provide all necessary evidence and explain the situation in full detail.
17 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Thank you for taking the time to share such a detailed experience. We’re sorry to hear about your concerns regarding this match and the impact it’s had on your trust.
We understand how concerning it can be when a match appears irregular, especially when you believe there may have been unfair play. Please note that all events are settled based on official results provided by our data sources, and only voided in specific circumstances as outlined in our terms.
That said, we’d like the opportunity to review this further. Please contact us back and reference your Bet ID so the case can be thoroughly investigated. We appreciate your willingness to provide evidence and will ensure it is reviewed accordingly.
SCAM WEBSITE WARNING !
SCAM WEBSITE WARNING !
I got blocked to bet on my account and look what they say
Daria @3:20 PM
At Thunderpick, betting limits are set based on numerous factors; mainly the tournament’s prize pool, the competition’s reputation and the teams competing.
Me @3:20 PM
Those numerous factors not about me, if it would be tournament’s prize pool, the competition’s reputation and the teams competing it would be 0$ wager for every player in Thunderpick.io?
Daria 3:22 PM
At this time I am not able to discuss other players account I can only advise of yours.
hahahahahha they just straight lying to you that it is tournament limit not individual when i know my friends doesnt have any limits and when u say if u create account and there will be no limit they said we ban you u cant do this, what a joke website
15 maart 2026
Review zonder uitnodiging
Antwoord van thunderpick.io
Hi there,
Thank you for your feedback. We’re sorry to hear about your frustration regarding the betting limits on your account.
Betting limits can vary between accounts based on several internal factors, and for privacy reasons our team can only discuss details related to your specific account.
If you’d like more clarification, we recommend reaching out to support again so your case can be reviewed further.
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