I cannot thank the team at Tile flair Warmley enough who individually were extremely helpful and gave excellent advice on products. - I have to specifically shout out Nick who helped me with a very co... Toon meer
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Excellent customer service from the team at TF10/Tileflair, Swindon. Both Matt and Lewis couldn't have been more helpful not only during the buying process but, also on allowing me to return unused bo... Toon meer
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I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Toon meer
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Geschreven door het bedrijf
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Contactgegevens
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Verenigd Koninkrijk
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Uitstekend
2K reviews
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Helpful staff
The chap who served me (Mateusz) was very helpful and knew his stock well. Friendly team in the Hedge End store. Would thoroughly recommend!
27 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for this, Jim. It's great to hear Mateusz and the team at our Southampton East showroom made such a positive impression. Friendly, knowledgeable service can make all the difference when choosing the right tiles for a project.
He will be so pleased to hear your feedback. Thank you for your recommendation, and we're always happy to help if you need any further advice.
Great tiles Great Staff
Great tiles Great Staff
We bought the Rustic Multi Slate and the Elmore Wood Effect Tiles from the Tile Flair store in Swindon. The staff (Lewis, Matt and Dan) were great and so helpful from start to finish, advising us on the quantities needed. The tiles were delivered on time and there was a no quibble refund on the excess tiles we returned due to a slight change in our bathroom plan. Would highly recommend.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
This is wonderful, thank you Tracy. We're so pleased to hear you had a great experience with Lewis, Matt and Dan at our Swindon showroom. Getting the right advice on quantities can make all the difference, so it's great to know the team helped make the entire process seamless.
It's also fantastic to hear your tiles arrived on time and that returning the surplus tiles was quick and no fuss. They'll be happy to hear your feedback. We hope you're enjoying your new bathroom and the finished result.
Very good experience
Our main contact was Paul in the Gloucester TF2 branch and we had a very good experience - The staff are knowledgeable and approachable, being on hand when required but equally comfortable leaving customers alone to browse. The recommended products, including the tiles themselves, tile cement, floor levelling compound and trowels worked very well and were of good quality throughout.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for your thoughtful review, Bray. We're happy to hear you had such a positive experience with Paul and the team at our Gloucester showroom.
Having expert support when you need it, while still having the freedom to browse at your own pace, is exactly the experience we aim to provide. It's also great to hear the tiles and installation products all performed well and met your expectations.
Paul will be so pleased to hear your feedback. We hope the finished result looks fantastic.
Tile samples received quickly and they…
Tile samples received quickly and they were free.
6 augustus 2026
Antwoord van Tileflair
Thank you, Selena. We're pleased to hear your free samples arrived quickly and that you were happy with them. We hope they help you find the perfect tiles for your project, and if you need any advice when you're ready to place your order, we're always happy to help.
Excellent tiles
Excellent tiles, excellent customer service.
Helpful, friendly staff. 418976
20 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for this, Mark and Tess. We're so pleased to hear you were happy with both the tiles and the service you received.
It's great to know the team at our Southampton North showroom were friendly and helpful throughout. We hope you enjoy your new tiles and wish you all the best with your project.
Samples arrived promptly snd pleased…
Samples arrived promptly snd pleased with quality. Wide range to choose from snd competitively priced.
5 augustus 2026
Antwoord van Tileflair
Thank you, Helen. We're pleased to hear your sample tiles arrived quickly and that you were happy with the quality.
It's great to know you found plenty of choice and good value across our tile range. We hope you find the perfect one for your project, and we're always happy to help if you need any advice along the way.
I ordered a couple of tile samples
I ordered a couple of tile samples. They arrived quickly and have made my choice easy. Very good service
11 augustus 2026
Antwoord van Tileflair
Thank you for a lovely review, Madeleine. Glad hear your samples arrived quickly and helped make your decision an easy one. If you need any advice when placing your order, we're always happy to help.
Antwoord van Tileflair
Thank you, Mr Graham. We're pleased to hear your sample arrived quickly. We hope it helps with your decision, and if you need any advice when you're ready to choose your tiles, we're always happy to help.
Prompt and efficient service from order…
Prompt and efficient service from order of samples to delivery of same.
10 augustus 2026
Antwoord van Tileflair
Thank you, Michael. We're pleased to hear everything from ordering your samples to receiving them was prompt and straightforward.
We hope the samples help you find the perfect tile for your project, and we're always happy to help if you need any advice along the way.
So glad my plumber recommended Tile Flair Hedge End
So glad my plumber recommended Tile Flair at Hedge End. The guys there are so nice and helpful, but without being pushy and overwhelming. There's a great selection, and they always offered to help me take stuff to the car. The tiles look absolutely gorgeous. Very happy.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for your lovely review, Rebecca. We're happy to hear your plumber pointed you in our direction and that the team at our Hedge End showroom made you feel comfortable and supported while choosing your tiles. It's great to hear you found a fantastic selection and that the team were on hand to help without any pressure.
Most importantly, we're delighted that you love your new tiles. We hope you enjoy them for years to come.
cannot complain
cannot complain, samples arrived quickly, still trying to decide what I want.
6 augustus 2026
Antwoord van Tileflair
Thank you, Ann. We're pleased to hear your samples arrived quickly.
Choosing the right tile is never easy when there are so many great options! Take your time, and if you'd like any advice when narrowing down your favourites, we're always happy to help.
Excellent service from the Reading shop…
Excellent service from the Reading shop very helpful and informative when we’re choosing tiles . From start to finish the service was 5 star . The delivery was great Steve was very accommodating going out of his way to help us he has been the best delivery person we have ever had can’t thank him enough as it was big order he put it nearest to the door as possible 5 out of 5 . Amazing thank you .
11 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for your fantastic review, Joanne. We're so pleased to hear the team at our Reading showroom helped make choosing your tiles a positive experience from start to finish.
It's also wonderful to hear your delivery went smoothly. We're glad Steve could make things a little easier with such a large order. We hope you enjoy your new tiles and wish you all the best with the finished project.
Tile Flair Orders During Past Two Months
We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpful nor more patient with our dilly-dallying, particularly Lewis, which helped us to eventually make our choices. Ordering was simple and delivery quick. Thank you to all the staff at this branch.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for this wonderful review, Glynis. We're so pleased to hear you came back to our Swindon showroom after such a positive first experience.
Choosing tiles can take time, so it's great to know the team helped make the process easier. Lewis will be so pleased to hear your feedback, and we're glad he could help you find the right tiles for your project.
It's also lovely to hear everything from ordering through to delivery went smoothly. We wish you all the best with your project and hope you love the finished result.
Antwoord van Tileflair
Thank you, V Richards. We're happyto hear your samples arrived as promised and that you found our team helpful. We know how important it is to see tiles in person before making a decision, so it's great to hear everything went smoothly.
We hope the samples help you find the perfect tiles for your project, and we're here if you need any further assistance.
Good customer service and good delivery…
Good customer service and good delivery of tile samples
23 juli 2026
Antwoord van Tileflair
Thank you, Alison. We're pleased to hear your tile samples arrived promptly and that you were happy with both the delivery and the service.
We hope the samples helped you decide, and we're always happy to help if you need any advice along the way.
Great service with a smile
Great service with a smile!
All the gang at Reading were helpful, efficient and communication was excellent. Thanks
7 augustus 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for your review., Wendy It's great to hear the team at our Reading showroom looked after you so well. Friendly service, good communication and making the process straightforward are exactly what we aim for!
The Reading team will be so pleased to hear your feedback. We wish you all the best with your project and hope you love the finished result.
The tiles are fabulous and look great…
The tiles are fabulous and look great in my new kitchen. Quick delivery and great service.
20 juli 2026
Antwoord van Tileflair
Thank you, Emily. We're so pleased to hear you're happy with your choice of tiles from us.
It's wonderful to know everything arrived quickly and that you received great service throughout. We hope you enjoy your new kitchen!
Antwoord van Tileflair
Thank you for your feedback, Mark. We understand you previously got in touch about the tile size being approximately 0.1mm larger than expected.
Tiles are manufactured with an accepted size tolerance, so the actual dimensions can vary slightly from the nominal size stated, and the difference you highlighted falls within these standard tolerances.
Should you need any further advice or assistance, please feel free to contact us.
Unexpected charges and broken tiles
Tiles took weeks to be in stock when online it was advised they were in stick. We had to pay extra for delivery on a Saturday and tiles arrived broken so now have to pay extra for the delivery on another Saturday which wasn’t our fault.
20 juli 2026
Antwoord van Tileflair
Thank you for your feedback, Fraya. We're sorry to hear you were unhappy with your experience.
We can see that one of the tiles on your order was a special order item, and these can take up to four weeks to arrive, as advised at the time of ordering.
We're also keen to understand the unexpected charges you've mentioned. From our records, the additional charge relates to the premium Saturday delivery service selected for the order.
We're sorry that some of the tiles arrived damaged. As soon as you've let us know, we arranged a refund for the affected items. If you'd like to discuss this further, or if there's another way we can help resolve matters for you, please don't hesitate to get in touch with us and our team will be happy to talk things through with you.
Fantastic experience from start to…
Fantastic experience from start to finish.
We found some lovely clearance tiles online at half price, went into the Bristol (Cribbs) showroom and spoke with an extremely helpful staff member, ordered a sample which arrived quickly with free postage, went back into store and double checked the measurements with the same staff, and ordered them on the day with an additional 5% discount. They were delivered quickly in a morning time window, arrived exactly half way through the morning and we were even helped inside with them by an extremely friendly and helpful courier. 5* service throughout, and we can't wait to see the end result. Many thanks Tileflair.
20 juli 2026
Antwoord van Tileflair
Thank you for such a lovely review, Marie. It's fantastic to hear you found the perfect clearance tiles at a great price and that everything went smoothly from sample order through to delivery.
We're pleased the team at our Bristol Cribbs showroom could help along the way, and it's wonderful to hear the delivery service matched your expectations too. We hope the finished result is everything you've imagined and that you enjoy your new tiles for years to come.
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