I cannot thank the team at Tile flair Warmley enough who individually were extremely helpful and gave excellent advice on products. - I have to specifically shout out Nick who helped me with a very co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent customer service from the team at TF10/Tileflair, Swindon. Both Matt and Lewis couldn't have been more helpful not only during the buying process but, also on allowing me to return unused bo... Toon meer
Bedrijf heeft geantwoord
I was served by Alex at Tileflair Reading branch. I had ordered too many tiles and wanted to return a pack. Alex was lovely. Very friendly and approachable and it was a pleasure to speak with her... Toon meer
I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Geschreven door het bedrijf
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Contactgegevens
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Verenigd Koninkrijk
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful - great service
We had a specific requirement of tiles and Aaron was more than helpful in arranging delivery, alternative tiles and overall exceptional service, we had tight deadlines and delivered ahead of schedule to meet, highly recommend
6 mei 2026
Antwoord van Tileflair
Thank you for such a lovely review, Liam. It’s great to hear how helpful Aaron was in arranging everything you needed, from alternative options to getting the delivery organised ahead of your tight deadline. We’re really pleased the service made such a difference to your project.
Outstanding Customer Service Gorgeous Tiles
I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to doing his best to get these to me in a hurry. Followed up with a confirmation email and a promise to oversee my order as soon as it was placed to expedite the delivery process, which he duly did. They arrived within 48 hours and this on a short BH week. If only more companies employed an Aaron instead of ‘chat-bots’, the world would be a better place for all.
30 april 2026
Antwoord van Tileflair
Thank you so much for sharing this. It’s wonderful to hear how much Aaron’s support meant to you, from helping you secure the tiles you’d been searching for to personally keeping an eye on the order so it reached you in time. The team will be delighted to know everything arrived within 48 hours, especially during a short week. We’re thrilled the tiles were exactly what you were looking for.
Great product,price and service
29 april 2026
Antwoord van Tileflair
Thank you, David. We’re really pleased you were happy with the product, the price and the service. Your feedback is much appreciated.
Antwoord van Tileflair
Thank you for bringing this to our attention. It appears that a customer accidentally entered your email address when placing their order, which meant our system sent you their service updates.
We have checked our inboxes and haven’t been able to find any emails from you, so we’re unsure where your messages were sent, but we’re sorry for the inconvenience this caused.
We have now removed your details from our records to prevent any further messages.
If there is anything more we can do to help, please feel free to contact us directly at hello@tileflair.co.uk or via the contact form on our website.
Antwoord van Tileflair
Thank you, Debra. It’s great to hear your sample arrived quickly and was packaged well. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
3 out of the 4 tiles were damaged
20 april 2026
Antwoord van Tileflair
Thank you for your feedback.
Our sample service is completely free of charge, including postage, and is designed to give customers an easy way to view tiles at home before making any decisions. We pack all samples carefully, although once they leave us they are in the hands of our courier, so occasionally damage can happen in transit.
Our customer service team reached out as soon as we saw your review to offer replacement samples, and we’re glad to hear from your reply that the tile quality itself was exactly as expected.
If you decide you’d like to see more options or receive fresh samples, we’d be very happy to arrange this for you. You can contact us any time at hello@tileflair.co.uk.
Ordered some free sample tiles
Ordered some free sample tiles. They arrived very quickly.
22 april 2026
Antwoord van Tileflair
Thank you for your review. It is great to hear your free sample tiles arrived so quickly. Our team are here to help with any questions or decisions, when you're ready to go ahead with your tile order.
Brilliant Staff!
Everyone at Tileflair Reading were so helpful with the process of choosing tiles to suit our space & fit our taste. Jason was very helpful with our order and even loaded the car up for us. Very grateful for all the help.
25 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Ashton. It is lovely to hear how well the Reading team supported you in finding tiles that suit both your space and your style. Jason will be especially pleased to know his help with the order and loading the car made things easier for you. We are very grateful you took the time to share your experience and hope we can help you with your future tile needs.
Lovely showroom with great products
Lovely showroom with great products
Helpful knowledgable staff
Timely ordering
10 april 2026
Antwoord van Tileflair
Thank you for your review. It’s wonderful to hear you enjoyed the showroom, found the team knowledgeable, and had your order handled so promptly. We’re glad the experience left such a positive impression.
Dan was very helpful and knowledgeable
Dan was very helpful and knowledgeable. Good range of options for our bathroom tiles, which we hadn't seen elsewhere.
11 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Louise. It’s lovely to hear how helpful Dan was during your visit and that you found a wider choice of bathroom tiles than you’d seen elsewhere. The Swindon team will be very pleased to know their support stood out.
Very knowledgeable and gave good…
Very knowledgeable and gave good advice. Tiles in our kitchen look great.
20 februari 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Sarah. It’s great to hear you received helpful advice and that your kitchen tiles look so good in place. We really appreciate you taking the time to share your experience.
I was in desperate need of some tiles
I was in desperate need of some tiles, the tiles I needed were discontinued. I searched everywhere for them and couldn’t find them. I phoned Tileflair Swindon and spoke to Dan. He left no stone unturned and found me what I needed. What fantastic service from them. I would highly recommend them to anyone. Thank you Tileflair and especially Dan. Above and beyond service.
10 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Andrew. It’s fantastic to hear how determined Dan was in tracking down the tiles you needed, especially when the range had been discontinued. Going the extra mile for customers is something the Swindon team take real pride in, and they’ll be delighted to know their efforts made such a difference to your project.
Fast fulfillment of order and very…
Fast fulfillment of order and very helpful shop staff
2 april 2026
Antwoord van Tileflair
Thank you, Shan. We’re pleased your order was prepared quickly and that the store team were so helpful when you came to collect it. We really appreciate you taking the time to leave a review.
Excellent service…
We ordered all of our tiles from Tileflair for 3 bathrooms & a huge kitchen extension. Jason is very knowledgeable and helped us pick out the right colour scheme for all the rooms. I would like to say a big thank you to the team in Reading for all their support and quick delivery.
9 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Pam. Choosing tiles for multiple rooms is a big task, and it’s fantastic to hear how much Jason’s knowledge and the wider Reading team’s support helped along the way. We’re delighted everything came together so well for your bathrooms and kitchen extension.
A super positive experience
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, and delivery dates; samples were provided and I placed an order a short time after returning home. The tiles arrived on the day specified and the guys were helpful by loading the boxes into my car. Upon returning a few boxes after the work was completed, James was equally helpful with the unloading and completing the refund without any fuss. Would highly recommend.
26 maart 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for such a thoughtful review. It’s wonderful to hear how Jason helped you find the right solution at a stressful moment and that the delivery, collection and refund stages were all handled smoothly. Knowing that both Jason and James made the experience easy from start to finish will mean a great deal to the Reading team.
Great service from Reading
Great service from Reading ! So helpful and all staff were knowledgeable and good at recommendations and advice. Would use again.
9 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you, Kate. It’s lovely to hear your visit to Reading was so positive and that the whole team were able to offer useful advice and recommendations. We’d be very happy to welcome you back for your next project.
Corey from your Warley branch could not…
Corey from your Warley branch could not be anymore helpful. From sourcing tiles, to sorting out a failed delivery and making everything effortless. Excellent customer service, thank you!
2 april 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you for sharing this. It’s great to hear how much Corey was able to help, from tracking down the tiles you needed to sorting the delivery issue and keeping everything running smoothly. Your feedback means a lot to the Warmley team.
Absolutely brilliant customer service!!!
27 maart 2026
Antwoord van Tileflair
Thank you, Natasha. It’s wonderful to hear how well you were looked after, from choosing your samples to finding the perfect floor tile with Aaron’s help. We’re so pleased the experience felt brilliant from start to finish and hope your finished space turns out exactly as you imagined.
Very professional service and extremely…
Very professional service and extremely helpful.
25 maart 2026
Antwoord van Tileflair
Thank you, Irene. It’s lovely to hear you found the service professional and genuinely helpful. If you decide to move ahead with your project, we’re here to support you with anything you need.
Great customer services at Tile flair…
Great customer services at Tileflair Swindon, Dan managed to save a bathroom design project for me, when I could order what I needed on line (I'm so grateful) and Lewis was brilliant in helping me choose the right tile trim and making sure I had everything I needed to finish the project. Thank so much for your help.
20 maart 2026
Review zonder uitnodiging
Antwoord van Tileflair
Thank you so much for sharing this. It’s wonderful to hear how Dan was able to step in and keep your bathroom project on track, and that Lewis made choosing the right trim and finishing touches feel easy. The Swindon team will be delighted to know their support made such a difference.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.