Excellant customer service from first contact by phone.Home visit next day,nice pleasant young man,explain everything about the set up of cleaning my house,costs,start date and everything else. Very... Toon meer
Bedrijf heeft geantwoord
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I have been with time for you for 4 weeks and every week there is a disaster. Week 1, a sick call, week 2, the cleaner who had not yet turned up resigned, week 3 a message telling me that the cleaner... Toon meer
Bedrijf heeft geantwoord
Looking for a cleaner for my mother. The company were easy to contact.They were professional and friendly. Provided a home visit and matched her with a cleaner all done in less than a week. Very happy... Toon meer
Bedrijf heeft geantwoord
SO EXTREMELY PLEASED WITH HEATHER ....UPON HER FIRST VISIT....AFTER INTRODUCTIONS ....SHE JUST WENT FOR IT.....HOW REFRESHING ......ITS SAD SO MANY PEOPLE CALL THEMSELVES CLEANERS...THEY'RE9 JUST HOUS... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Contactgegevens
Verenigd Koninkrijk
- info@timeforyou.co.uk
- timeforyou.cleaning
4,4
Uitstekend
840 reviews
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My cleaner did a great job and friendly…
My cleaner did a great job and friendly and helpful and did what I was expecting to a very good standard.
3 februari 2026
Antwoord van Time For You .Cleaning
Hi John
Thank you for your lovely review. We’re delighted to hear that Will and the East Kilbride team provided such a great service.
It’s fantastic to know your cleaner was friendly, helpful, and met your expectations to a very high standard.
We really appreciate you taking the time to share your feedback and we will pass on your kind words to Will and the team.
Suzanne
Time For You Customer Services
Very professional and friendly…
Very professional and friendly approach.
Took into account my mother's needs and took time to explain what to expect.
2 februari 2026
Antwoord van Time For You .Cleaning
Hi Liam
Thank you so much for your kind review.
We’re really pleased to hear that Sam and the Wokingham team provided a professional and friendly service.
Taking the time to understand individual needs and clearly explain what to expect is very important to us, so it’s lovely to know this made a positive difference for your mother.
We truly appreciate you taking the time to share your experience and please reach out if you need anything.
Suzanne
Time For You Customer Services
Very disappointed and let down
Dawn responded to my enquiry very quickly and came to assess my cleaning needs. I am disabled and have just had building works done so she suggested 2 cleaners working together for 3 hours making a total of 6 hours cleaning time, and 3 hours fortnightly thereafter. This was scheduled to be a thorough clean down and a long list of cleaning products required for the day was sent and purchased.
Dawn told me that the cleaners had been thoroughly briefed and understood the task.
When they arrived, I walked them around the house and made myself available should they be unsure of anything.
As I was working in the front room, I said that I would do that room to give them more time to concentrate on the rest of the house.
I should have been alarmed at how little noise I heard from upstairs and that neither vacuum was used for very long.
5 minutes before their 3 (x2) hours were up, they appeared by the front door having "finished". The stairs had been wiped down but I noticed the banister was still grubby from the plaster dust. I asked one of them if she knew how best to clean it. She didn't know. I suggested some wood cleaner which she went to get and then rubbed a little bit at a couple of square inches and then shrugged.
After they had left, I walked around the house expecting to find it gleaming. How very disappointed I was. Nothing had been done apart from rearranging the cushions on the sofa (without vacuuming) and moving my bath rack and shampoo without cleaning the bathroom. Most of the rooms had not been touched.
They had made a half hearted attempt at mopping the kitchen and hall floors but hadn't bothered moving a glove and had mopped around it. This is an example of the standard they thought was acceptable.
I feel let down and violated and, had I paid them (it was to be bank transfer to the older women, her mother-in-law, who would pass on the money to her daughter-in-law), I'd be feeling scammed. I have no idea what they were doing in my house for so long, but they most certainly weren't cleaning which is disconcerting.
Photographs were taken and Dawn contacted. She was apologetic but as these women are self employed, there is not much more that she can do.
Would I recommend? No
If there was a regulatory body to which I could report the women, I would.
5 januari 2026
Antwoord van Time For You .Cleaning
Hi Lisa
I have reached out to the franchisee and they have provided the below response.
Many thanks
Suzanne
Time For You Customer Services
During the pre-clean visit, the business owner explained that the volume of belongings would limit what could be achieved in the time booked. It was agreed the property would be tidied in advance following building works, however the cleaners reported many surfaces and windowsills were still covered, restricting access and the level of cleaning possible.
It was also discussed that our cleaners do not work at height, so high ceilings, Velux windows and related cobwebs could not be cleaned thoroughly.
Two self-employed cleaners attended for the agreed six hours in total and confirmed they worked continuously. Some areas were only surface cleaned due to concerns about moving potentially valuable items, and no photos were taken as requested.
For clarity, neither the introduction fee nor payment for the cleaners’ time has been made.
The cleaner Becky was punctual and very…
The cleaner Becky was punctual and very pleasant and warm lady who performed her tasks efficiently and well
6 januari 2026
Antwoord van Time For You .Cleaning
Hi Stephen
Thank you so much for your lovely review!
We’re really pleased to hear that Becky was punctual, warm and friendly, and that she carried out her cleaning efficiently and to a high standard.
We’ll be sure to pass on your kind words to her and the team at Time For You Hereford!
Suzanne
Time For You Customer Services
Antwoord van Time For You .Cleaning
Dear Paul
Thank you so much for your lovely review!
We’re really pleased you found Time For You Morpeth very helpful. 😊
I will be sure to pass your lovely comments onto Lyndsey and the team.
Suzanne
Time For You Customer Services
Explained everything clearly
9 januari 2026
Antwoord van Time For You .Cleaning
Dear Ray
Thank you for your review! We’re glad to hear everything was explained clearly and that you found the process straightforward. I shall be sure to pass your comments onto Adrian and the team at Time For You Haywards Heath.
If you have any questions at any point, please don’t hesitate to get in touch.
Suzanne
Time For You Customer Services
Getting a cleaner
The experience has just started but hopefully getti g a regular ceaner will be as good as setting it up,lets hope
Its early days..
9 januari 2026
Antwoord van Time For You .Cleaning
Dear Anne
Thank you for your review for Time For You Rugby.
We’re pleased to hear the setup process has gone well so far.
We hope your regular cleaner will meet your expectations, and please don’t hesitate to get in touch if you need any support along the way.
We’re always happy to help.
Suzanne
Time For You Customer Services
Antwoord van Time For You .Cleaning
Dear Linda
Thank you for your kind feedback for Time For You Rugby!
We’re really pleased to hear you found our team friendly and helpful.
Providing a great experience from the first point of contact is very important to us.
I shall be sure to pass your kind words onto Sam, Emma and the team.
Suzanne
Time For You Customer Services
Time for you cleaning services-Sam
I asked Sam for a cleaner who could help due to my medical condition as I hadn't been able to clean for weeks. Sam helped immediately and found someone who is trustworthy and excellent at her job. Sam listened to my requirements and matched me with someone who 'fitted the bill'.
When our cleaner has gone on holiday, Sam checked in to see if I required a replacement in her absence. I'm not sure how many people would do that.
16 december 2025
Review zonder uitnodiging
Antwoord van Time For You .Cleaning
Thank you so much for your lovely review.
We’re really pleased to hear that Sam was able to support you and find a cleaner who was the right fit for your needs. It’s especially nice to know you felt listened to and well looked after, including the check-in while your cleaner was away.
Thank you again for taking the time to share your experience and I'll be sure to pass on your kind words to Sam and the team.
Suzanne
Time For You Customer Services
Sam - Time for you - East London branch
Sam, our excellent cleaning agent, she introduced us to a fantastic cleaner. Her services are good—I fully trust and highly recommend her to anyone seeking reliable cleaning.
3 november 2025
Review zonder uitnodiging
Antwoord van Time For You .Cleaning
Hi Debbie
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear about your positive experience with Sam and the cleaner she introduced to you.
It’s wonderful to know that you’re happy with the service and feel confident recommending her.
Your feedback is truly appreciated and will be shared with Sam and the team.
Suzanne
Time For You Customer Services
Saves me so much time.
I was a little dubious about having my house cleaned by a company. I work nights full time, and also study at university full time so my time is very limited.
Having a new bathroom and kitchen, it became very evident that I didn't have the skill nor the time needed to maintain my investment..
I have to say, i'm so happy. My cleaner is great, cracks on immediately, never pesters me. We set a time and he's always on time, works immediately and is always prepared. My house smells so good when he's gone and my bathroom and kitchen still look brand new. Super, super happy with this decision!
3 oktober 2025
Review zonder uitnodiging
Antwoord van Time For You .Cleaning
Hi Ben
Thank you so much for taking the time to share your experience. We’re delighted to hear how much of a difference the service has made for you, especially with such a busy schedule.
Hearing that you’re “super, super happy” truly means a lot to us.
If you’d like us to pass your kind comments on, please feel free to provide a few more details so we can make sure your review reaches the right team.
Suzanne
Time For You Customer Services
Angie was very supportive
Angie was very supportive, listened to our needs and worked hard to provide a level of service that was both thoughtful and insightful for my elderly grandmother.
2 december 2025
Antwoord van Time For You .Cleaning
Hi Mrs Matthews
Thank you so much for your thoughtful review.
We’re delighted to hear that Angie was able to support you and your grandmother with such care and understanding.
She takes great pride in listening closely to each family’s needs, and your kind words mean a great deal to her and the whole East Leicestershire & Rutland team.
If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Suzanne
Time For You Customer Services
Very professional & helpful approach.
4 december 2025
Antwoord van Time For You .Cleaning
Hi Carol
Thank you so much for your kind review! We’re delighted to hear that you found our approach professional and helpful.
Gavin, Claire, and the whole Glasgow North team truly appreciate your feedback. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Suzanne
Time For You Customer Services
Awful Experience with Time For You…
Awful Experience with Time For You Cleaners - Sean power Canterbury branch
I rarely leave negative reviews, but my experience with Time For You has been so disappointing that I feel it is important to warn others.
After being sent four different cleaners in a short period of time, I eventually cancelled the service over the phone. The constant turnover of cleaners meant I was repeatedly having to show new people around my home and explain everything from the beginning. It became more time consuming than it was worth and completely defeated the purpose of hiring a cleaning service for convenience.
Despite cancelling over the phone, I later discovered that they continued charging insurance payments to my account because I had not sent a written cancellation. At no point did they contact me to ask why no cleaner had attended or whether I wished to continue. They simply kept taking payments without providing any service.
When I raised this, they refused to refund the payments already taken, even though no cleaning had taken place. They only offered to cancel one upcoming payment as a gesture of goodwill which does not address the money they continued to take while providing nothing in return.
To make matters worse, they involved me in an internal investigation about one of their cleaners and made inappropriate insinuations that had nothing to do with me. Their tone throughout has been defensive, unhelpful and lacking any sense of responsibility or customer care.
Overall, the experience has been stressful, unprofessional and extremely disappointing. The constant change of cleaners, poor communication and refusal to refund payments for a service not provided has left me feeling let down and taken advantage of.
I would strongly advise looking elsewhere for a cleaning company. Time For You has been a complete waste of time and money, and I will not be using them again.
3 december 2025
Review zonder uitnodiging
Antwoord van Time For You .Cleaning
Hi Tiffany
I am so sorry that your experience of Time For You has not been the one we would have expected it to be.
I shall be personally looking into this for you and will update you as soon as I can.
Suzanne
Time For You Customer Services
Visited and sounded very encouraging
Stephen visited to discuss options and needs. Seems positive and no nonsense approach, promise we will be kind to the cleaner!
Looking forward to working together
2 december 2025
Antwoord van Time For You .Cleaning
Hi Chrissy
Thank you so much for your lovely review!
We’re delighted to hear that Stephen’s visit was helpful and that you felt encouraged by his straightforward approach.
We always aim to make the process simple and positive, and we truly appreciate your kindness toward our cleaners, it means a lot.
We’re really looking forward to working with you and supporting your cleaning needs and I shall be sure to pass your comments to Stephen and the team at Time For You Chelmsford!
Suzanne
Time For You Customer Services
Very good experience
I was very pleased to meet with Chris today who made me feel
very comfortable and answered all my questions regarding the services offered and as a result I signed up to a contract to begin in the new year
1 december 2025
Antwoord van Time For You .Cleaning
Hi Angela
Thank you so much for your lovely review for Time For You Wiltshire. We’re delighted to hear that meeting with Chris was such a positive experience and that he was able to put you at ease and answer all your questions.
We’re really pleased to have you on board and look forward to providing you with a great service in the new year.
I shall be sure to pass your kind words onto Emma and Chris and if you need anything in the meantime, please don’t hesitate to reach out.
Suzanne
Time For You Customer Services
Trustworthy and reliable
Really quick to respond and get organised, great cleaners, work hard and good humoured. Trustworthy and reliable.
18 november 2025
Review zonder uitnodiging
Antwoord van Time For You .Cleaning
Dear Ms Mason
Thank you so much for your lovely review!
We’re delighted to hear that Sam and her team were able to get everything organised quickly for you and that you’re happy with the cleaners’ hard work and positive attitude.
Trustworthiness and reliability are incredibly important to us, so it’s wonderful to know this has been your experience.
We really appreciate you taking the time to share your feedback and I will be sure to pass it onto Sam and her team.
Suzanne
Time For You Customer Services
Antwoord van Time For You .Cleaning
Hi Lyn
Thank you so much for your lovely review!
We’re really pleased to hear that you found our response quick and clearly explained.
Providing friendly, efficient support is something we take great pride in here at Time For You Ashby de la Zouch and I will be sure to pass your feedback onto Liam and the team!
If you ever need anything else, we're always here to help.
Suzanne
Time For You Customer Services
All very clear and easy to understand…
All very clear and easy to understand with direct debit put in place and can accommodate payment by cheque as unable to source cash as housebound at the moment.
Had a good feeling about the whole discussion and transaction details.
4 november 2025
Antwoord van Time For You .Cleaning
Thank you for your kind words and for sharing your experience with us.
We’re so pleased to hear that you found everything clear and easy to understand, and that the payment arrangements worked well for your situation.
It’s great to know you felt confident and comfortable throughout the process, that’s exactly what we aim for!
I will pass your comments to Ralph and the team in Fife and I am sure they'll be delighted!
Suzanne
Time For You Customer Services
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