Tiny Explorers Rentals Reviews 

2.229
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As new parents we assumed that by 6 months old our baby would sit up straight and bought a sitting up pushchair. We realised closer to our holidays that baby wasn’t ready and had to find a last minute... Toon meer

Beoordeeld met 5 van de 5 sterren

Hidden Gem!! I hired the Stokke YoYo for a two week holiday abroad. The ordering process was fast, simple and affordable. The buggy arrived exceptionally clean and showed minor signs of we... Toon meer

Beoordeeld met 5 van de 5 sterren

The best idea ever for grannies- the whole process was easy from a great delivery/collection service to the quality of the product supplied. I wanted a larger bath which you didn’t have but everyth... Toon meer

Beoordeeld met 5 van de 5 sterren

1000% recommend Tiny Explorers and will be using them again. Fast processing. Item was dispatched and delivered a few days before I travelled. Return process very straight forward and easy. Thank yo... Toon meer

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 23% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(2.229)

813 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

10/10 Experience

Very easy and smooth experience. Needed a smaller pram for travelling and Tiny Explorers were perfect! Would definitely recommend

16 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good service for a car seat rental

We needed a specialised car seat at short notice for our baby who had an orthopaedic issue. Tiny Explorers had a suitable car seat which we were able to rent for 2 months. It was very clean on delivery but it came without an instruction manual which would have been helpful. Delivery and collection isn't the clearest process but staff are very quick to respond to queries via WhatsApp. I would recommend this service.

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great company

What a great company! Im already recommending this to my friends and family. The process was very straight forward, delivery of the unit was real quick. We will definitely use again in the future. ⭐️⭐️⭐️⭐️⭐️

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hired the bugaboo butterfly

Hired the bugaboo butterfly. Booking and delivery was seamless and return super easy too. Our personal buggy unfortunately got stolen and we are at the stage where we don’t really need one all of the time so this was a great way for us to have one short term for our holiday

16 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cannot recommend this company enough

Cannot recommend this company enough! We needed a last minute buggy and car seat hire for a holiday and the items were delivered within 48 hours in perfect condition, really easy to return and a very reasonable hire price. Will definitely be using again! Thank you!!

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very easy to arrange for delivery of…

Very easy to arrange for delivery of what was required. Quick and Very helpful with the multiple queries I had in terms of stock and returns etc. Would definitely recommend.

Car seat was perfect for my daughter who has DDH and was stuck with a hip spica cast for 12 weeks. She no longer likes our original car seat 🤣.

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I rented a baby cot and a car seat for…

I rented a baby cot and a car seat for my baby. From the very beginning, the team was incredibly attentive, helpful, and supportive throughout the whole process. The products were delivered very clean and in excellent condition. Thank you again for the great service!

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We hired an SEN buggy from Tiny…

We hired an SEN buggy from Tiny Explorers and had a brilliant experience from start to finish.

Communication was excellent throughout — they kept us updated on the order, delivery and return process, which made everything really straightforward and stress-free.

The buggy was exactly what we needed, and the whole hiring process was incredibly easy. I wouldn’t hesitate to use Tiny Explorers again and would definitely recommend them to any family looking to hire SEN equipment.

Fantastic service — thank you!

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely faultless experience

Absolutely faultless experience! We rented a pushchair from Tiny Explorers for our trip to Australia, and everything was perfect from start to finish. It arrived on time and was packaged extremely well. The pushchair itself was in amazing condition — it genuinely looked brand new!

Any questions I had were so easy to sort out via WhatsApp, with incredibly quick and helpful replies. The return process was just as straightforward and hassle-free.

10/10 experience, and we would definitely use Tiny Explorers again. Highly recommend!

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hassle free service

Really struggled to find a USA car seat for my daughter and wanted everything sorted before I arrived at my destination. A great hassle free service provided from tiny explorers.

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star hire!

Fantastic experience with tiny explorers.

Ordered a pushchair and the hoppie hammock 4 days before our holiday! It arrived in 3 days as stated and was such an easy process with it being delivered right to our door.

The condition of both items were great, clean, like new!

The price was so reasonable for a 16 day hire - and the return process was just as easy as delivery, all we had to do was re package in the original box and show a qr code at our local dhl store!

Would highly recommend made travelling so much easier and cost effective!

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I really regret using this company

I really regret using this company, I should have just bought the item I needed secondhand and saved myself a lot of stress and upset.
With the fine I received too, I may as well have.
They were absolutely fine until I sent my item back a few days late (which I accept responsibility for) they were aware. I had extended my rental from its original return date and called / emailed the company with no response. They finally replied to my personal WhatsApp (which I thought was pretty unprofessional) and agreed I could pay and keep for another 8 weeks.
So then when the second return date came around I didn't receive any email prompter. Had I had this I never would have returned my item late - however, I'm a new mum with a toddler and I also have my own business to run. Not their problem, but just explaining why I forgot. I'm sure no harm was done by my item coming back to them a few days late. They charged me £10 per day late fee including not just working days.
When I tried to speak to them about it to explain that I had forgotten as I didn't receive the email reminder, the communication was shocking. Really rude and aggressive. I wish I had read some reviews before using this company as I can see I am not the only person to experience this.
Just some snippets of some of the messages I received to my personal WhatsApp:

"You’re no longer a customer you are a debtor"

"Sadly we aren’t a charity we are a business"

"It's not our responsibility to remind you"

I'm sorry but you can be tough and clear with your terms & conditions and not speak to people this way. It's concerning, especially when your business is renting out baby items to new mothers.
I don't like to leave bad reviews but I wouldn't want any other new mum to be spoken to this way. I feel really upset.

17 augustus 2026
Review zonder uitnodiging
Logo Tiny Explorers Rentals

Antwoord van Tiny Explorers Rentals

Hi Fiona,

We're sorry to hear that you were unhappy with your experience.

As you acknowledge in your review, the item was returned seven days late. The agreed return date had already been extended once at your request, and the item was only returned after our team contacted you to chase its return. The late return charges applied were those set out in our Terms & Conditions, which are agreed to at the time of booking and applied consistently to all customers.

Whilst we appreciate that life can be busy, particularly with young children, responsibility for returning hired equipment by the agreed date remains with the hirer. Any reminder emails we send are a courtesy and are not relied upon as the mechanism for returning equipment on time.

We would also like to clarify that we strongly dispute your characterisation of our communication as "rude" or "aggressive". The messages you have quoted were written in the context of an overdue return and unpaid charges. They were intended to clearly explain the contractual position and the status of the account. At the same time, you repeatedly stated that you were "NOT paying any late fee", despite also accepting that the item had been returned seven days late.

Regarding WhatsApp, many of our customers prefer communicating via this channel as it often provides a quicker response than email. We do not consider this unprofessional and routinely use it to support customers throughout their hire.

We understand that receiving late fees is frustrating, but we must operate fairly and consistently for all customers. Late returns impact the availability of equipment for other families and incur additional administrative costs for our business.

We genuinely wish you and your family all the very best.

Tiny Explorers Rentals

Beoordeeld met 5 van de 5 sterren

Fantastic company

Third time using Tiny Explorers in the last year. Absolutely fantastic company. Makes travelling so much easier. Hiring the newest models of prams for such a great price. Prams are always cleaned so well, delivery and returns made so easy. Genuinely can’t fault this fabulous company. Thank you for making travelling with a baby that bit easier!

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solo travelling mum plus toddler — highly recommended!

I was visiting London from Nigeria with my toddler and reached out to Tiny Explorers via WhatsApp to organise a delivery for the day before we landed. They helped me work out a cheaper option than I expected. When we left, setting up the return (pick up by Royal Mail) was easy and completely free. We had issues coordinating the pickup with our short stay apartment, and Tiny Explorers were very patient and responsive even though we ended up sending it back a few days later than planned. I've used another company in the past and it was a hassle to do everything from receive, to unbox, to return. This was a breeze. Highly recommended.

3 augustus 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer