I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Toon meer
Bedrijf heeft geantwoord
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I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Toon meer
Bedrijf heeft geantwoord
I love Tiny Land’s products! They are so well made, so cute, such a great value, and I even enjoy assembling them! It does help to have a power drill, but easy instructions and holes that align. :) We... Toon meer
Bedrijf heeft geantwoord
DO NOT BUY The photographs on this website are incredibly misleading. I purchased the whiteboard/chalkboard, which looks like it comes with a natural wood frame and stand. However, while the frame... Toon meer
Bedrijf heeft geantwoord
The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it! The box arrived from the carrier open (the carrier's fault... Toon meer
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
1370 Omalley Way, 91786, Upland, Verenigde Staten
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Heeft 35% van zijn negatieve reviews beantwoord
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We received an incomplete order with a missing part for a small kitchen. They were initially going to send the missing part, but then informed me that it was out of stock. Now I'm stuck with a kitchen set that I can't put together at all (the missing piece is a large base cabinet that you need in order to put all the other pieces together).
Anne in customer service was so kind and helpful when I accidentally hit “pay” and didn’t mean to! She helped get my order cancelled without any fees! Also, I love all Tiny Land pieces especially my kitchen
Love the toys! When my first box came, came missing a toy and they are very fast to fix it and they send a whole new one.
Chris from support was fast to reply and very helpful to explaining my options.
I needed extra parts and it was well past the deadline for free replacements, customer service was excellent. Parts didn't cost a lot and shipped out quick. Everything was quick and smooth.
Timely delivery and I’m told the train set was a big hit with my grandnephew!
Love the product! Unfortunately, after the present was given to my one and four year old grandsons for their birthday, they had a house fire and everything is smoke damaged!
Customer service was quick to respond to my issue and very professional and clear in what information was needed to assist me. The rep stayed in contact and provided frequent updates. They were a pleasure to deal with.
Do not ever buy from them. Their return policy is not legit . I purchased something I wasn’t satisfied with and wanted to return it and they kept making me take video after video which I did and after all that they still denied letting me return it for a refund. Any company with a return policy like this is not a legit business.
The 3 and 1 year old are fully enamored with their outdoor kitchen!
Placed an order today. Had to change the address, I contacted customer service via email and received a response within minutes, problem solved! Can't wait for our granddaughter to receive her outdoor kitchen. Thanks again for your help!
Our granddaughter loved her dollhouse. Easy to put together
This was the perfect little gym for our granddaughter. So many things you can do with it. Very creative and fun for the little one.
As a new grandparent having the data available for safety of the products and age appropriate, for children stated on website, was very high on my shopping list.
I can’t say enough about the great experience! From easy ordering, to fast shipping, to incredible quality, Tiny Land was top notch. I’ll absolutely be purchasing from them again!
The toys were so cute and everyone loved them, especially my niece. Fast service and delivery.
It was easy to shop and my granddaughter is very happy with her toys!
Thanks!
The delivery of the second part of my order was delayed over 10 days as a result of Tiny Land inadvertently returning the package without explaining this to me. The second part of the order was critical to the gift.
I love the train sets we purchased for our grandsons.
Anne was amazing! She was always updating me on the progress of my shipment. She’s very helpful and timely with her responses. Tiny land has the best toys for little ones. I got the food play set for my son’s birthday and he absolutely loves it! I will definitely be coming back to order more.
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