titantoys.co.uk Reviews 

33
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Great company - stand out customer service, which is excellent and really rare these days! Would highly recommend.

Beoordeeld met 5 van de 5 sterren

Bought a vulcan carbon car for my 2 year old, although she was a little young I can control it all from the remote control and she loved it. Roll on a year and she is driving it everywhere on... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic customer service. The swings are fantastic quality and competitively priced. Titan Toys pulled out all the stops to make a little boy’s birthday dream come true. Thank you Richard and the te... Toon meer

Beoordeeld met 5 van de 5 sterren

Got a drift kart from them and been realy happy with it ! My son loves it and rides it day in day out ! Aaaaand one day , he managed to brake something in it , that's where Kriss came into play . I ca... Toon meer

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4,6

Uitstekend

TrustScore 4.5 uit 5

33 reviews

5 sterren
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4,6

Alle reviews

(33)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

I ordered a swing for my grandson online.i was concerned that it would not arrive in time for his birthday. I contacted Titan who assured me every effort would be made to get the delivery to me on time and thankfully the swing arrived on my grandson’s birthday. The swing is excellent - strong and sturdy and my grandson loves it !

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BMW M4 - Excellent service

I recently purchased a BMW M4 for my granddaughters birthday which she loves to bits.. The quality standard and build is very impressive.

I had a minor issue which Richie without any hesitation resolved my concerns immediately and professionally. I also received a free upgrade as a gift.

The aftersales service is excellent and they go the extra length to provide good customer experience.

I would highly recommend Titan toys to anyone wishing to make their children happy with a special gift.

Many thanks Richie

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dirt Traxx 24V…

I recently purchased the Dirt Traxx 24V 4WD Off-Road Tipper Buggy from Titan Toys, and I couldn’t be happier with my decision! This buggy is not just a toy; it’s an adventure on wheels for my kids.

First off, the build quality is impressive. It feels sturdy and well-constructed, which gives me confidence that it can handle rough terrain and the enthusiastic play of my children.

The 24V battery provides plenty of power, and I love that it offers both speed and control. My kids have a blast zooming around, and the remote control feature gives me peace of mind, allowing me to step in if needed. The design is visually appealing, and the bright colors make it a hit with the kids.

Overall, I highly recommend the Dirt Traxx Off-Road Tipper Buggy from Titan Toys. It’s a fantastic investment in outdoor play that promotes adventure, creativity, and fun. My children are thrilled with it, and I can’t wait to see all the places their imaginations take them!

Thanks again

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing Quality – Much Worse Than a Cheaper Ride-On

I bought the Licensed 4 Wheel Drive Can-Am Mini Maverick UTV 24V last week, expecting an upgrade from our previous ride-on car. Unfortunately, it turned out to be a major disappointment.

Firstly, the product doesn’t match the images on the website – the parts and colors are different, and to make matters worse, the seat belt was completely missing from the package.

The biggest issue is the remote control. It’s cheap, poorly made, and loses connection with the car after just 12–15 meters, making it almost impossible to control remotely, which is a safety concern when supervising young kids.

What’s most frustrating is that the older car I bought from Smyths was £100 cheaper and performs much better. The remote from that model works over long distances and never disconnects. I paid more expecting a better product, but after only 2 days of use, it’s obvious this model is a downgrade, not an upgrade.

Definitely not worth the price and very disappointing for a supposedly premium ride-on. I would not recommend this to other parents.

14 mei 2025
Review zonder uitnodiging
Logo titantoys.co.uk

Antwoord van titantoys.co.uk

Hi Ion

Thank you for taking the time to leave a review. We’re truly sorry to hear you’re disappointed with the product you received. However, we feel it’s important to clarify a few points for the benefit of our customers and future buyers.

Firstly, the product in question – the Licensed 4 Wheel Drive Can-Am Mini Maverick UTV 24V – is an official branded item that is widely sold by many retailers, not manufactured by Titan Toys. While we take pride in carefully curating the products we stock, the design, manufacturing, and components of this model are handled by the official brand license holder.

That said, we absolutely stand behind the service we offer and always want the chance to resolve issues quickly and fairly. We were surprised to see negative reviews posted across multiple platforms without you first contacting us via email or phone – especially as we pride ourselves on providing outstanding customer support, which our many positive reviews reflect.

We reached out to you directly and asked why this wasn’t raised with us first, and we were more than willing to help. In fact, we offered the option to return the product for a full refund – which you declined. We find this somewhat confusing, as it suggests that despite your concerns, you chose to keep the item, indicating it may not be as unfit for purpose as described.

Regarding the seatbelt issue – we agree this should not have been missing, and we would have happily rectified that immediately had we been informed.

On the matter of the remote control: it is indeed tested and designed to work within 10–15 metres intentionally, in line with UK safety standards. We explained that higher-range remotes (such as those with 50–100m range) are considered less safe, as supervising adults should always remain close to the vehicle when it is in use. The current range is a conscious safety feature rather than a defect.

You also acknowledged during our conversation that the wording in your review may have been misleading, particularly regarding performance. As noted, the 24V model performs significantly better than a standard 12V ride-on, which you agreed with.

We sincerely regret that you didn’t feel comfortable contacting us first before leaving public reviews. We strive to resolve every customer issue promptly and fairly, and customer satisfaction is our number one priority. We hope you might reconsider this review, as it reflects more on the product specification than on our business or service. We’re confident that had we been given the chance, we could have resolved this to your satisfaction.

If you’d like to reopen a discussion with us, we’d welcome the opportunity to assist you further.

Kind regards,
The Titan Toys Team

Beoordeeld met 5 van de 5 sterren

What a great company..after a bad…

What a great company..after a bad experience with a kids 4x4 canam maverick elsewhere
Although Titan toys were a long way away i rang with questions speaking both to Richard and Alex. Great work ethic and spent time talking to a potential customer..
Orded shipped and packaged and delivery at said time was great..i had an age thing pairing in the remote and Richard talked me through it.
I am sure my grandaughter will be highly delighted
Many thanks
Give them a go great customer service.

29 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Customer Service, Easy Ordering

Ordered a 24v Range Rover for a birthday present for my little girl. I called before ordering to ask about estimated delivery time frames as I had left it quite close to the special day before deciding to go ahead, and the lovely gentleman on the phone got the car out whilst he was on the phone to me, ready for dispatch in the afternoon. It arrived the next day, well packaged, all parts accounted for. Cannot recommend Titan Toys enough!

5 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Messaged the company at 5.15am and Richie (owner) answered immediately . He explained he was an early bird and always started early. He imparted great knowledge and explained various 24v utv cars and their specifications .i was confident in his expertise and willingness to spend time with me . I'm now awaiting for the 4x4 24v can am maverick arriving Monday 7th April . My grandchildren can't wait . I will follow up a further review of the product but ,,,,,
Exceptional customer service .

3 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with the company

Very happy with the company, delivered on time and when I had a problem connecting the steering rod I called them and they helped me over the phone, little lad loves the drift kart all his friends are jealous and now are asking their parents for one, definitely made his christmas day,

21 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Titian Toys / Electric car

Titian Toys is a standout in the toy industry, high quality products delivered with care and passion. Committed to great customer service, we had an issue setting up the toy and were getting response at 10pm! Brought great joy to us and our family. Will be a repeat customer.

3 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic

After ordering a similar car from another store, and it arriving damaged—not once, but twice I was skeptical about trying again, but these guys delivered flawlessly. They saved my son’s birthday! I ordered an electric car, which arrived in perfect condition, carefully packed and delivered on a pallet. The quality of the car exceeded my expectations. Before purchasing, I called them to get some advice, and they were incredibly helpful, providing all the information I needed without any pressure to buy.
I also requested express delivery with a one-day dispatch delay, and they accommodated my request without any issues. I’d gladly buy from them again.

13 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

We bought a swing set for my daughter from Titan Toys. Cannot fault the company. Dispatch within the indicated time. Delivery next day after dispatch. The swing is of great quality and was an immediate hit. Would highly recommend Titan Toys

17 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cannot Fault!

Recently ordered a Vulcan Carbon for my son's 4th birthday, ordered a little late on the weekend as sons birthday was the following Wednesday. Called on the Monday on the off chance they may be able to get to me for the Wednesday and spoke to a very lovely, helpful guy who explained they get shipped from somewhere else and take 5 business days so he could get here that week but not for Wednesday, as I say I called on the off chance and was fine with this.
Low and behold Wednesday comes, I drop my son at Pre-School and an hour later it arrived, plenty of time for us to charge it and setup before I had to collect him at 3.
The car is amazing! He has spent so much time driving it around with his 5 year old sister, they love it. It was easy to put together, incredibly robust, the battery lasts long enough for them to come back and park it up before it's run out, having driven around on rough terrain with the sound system going for hours.
Brilliant product and great customer service, would definitely recommend both this product and Titan Toys in general, cannot fault and will buy from again in the future.

24 april 2024
Review zonder uitnodiging

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