Tixr Reviews 

My experience was amazing and heard back right away! My issue was solved in less than 10 minutes. Thank you so much!! :)

Fast response and everything got handled super quickly.

We bought tickets for an event and needed to change the date. They let us do it and helped us quickly and efficiently through email.

Phenomenal! What could have been disastrous got resolved seemly.

helped me change the name out of my silly mistake

I had some issues with my festival tickets. Both were under one name. The service through a phone call was not so good but okay. BUT.. The service through email was perfect. Fast and professional. Very friendly. Thumbs up.

Quick responses, super clear communication & warm friendly tone!

I needed help and received a response much sooner than anticipated. I also appreciated that it was a person who responded and not a bot. Polite and professional - as a first time TIXR user I was very pleased with my experience and would recommend your team

I admittedly gave the support technician too many hoops to jump through due to my careless errors. They were patient and helpful.

Accidentally bought the wrong ticket and reached out to support staff. Tixr staff responded VERY quickly and the process was a smooth transaction. We were able to resolve the matter in a couple hours. Excellent customer service!!

What made my experience great was Tixr's patience in resolving my issue. They worked with me and the third party and kept me in the loop during the entire process.

Whoever was helping my ticket was extremely helpful.

I accidentally purchased tickets for a show on the wrong date. Sent a message for assistance and they got back to me within 15 min to help refund my purchase. Was happy with the quick service and their understanding of the situation.

Fast response and so helpful! They helped me with exactly what I needed. I needed to change the date and time of the event I planned to attend, and they were so friendly and helpful throughout the process. This experience makes me want to continue purchasing from them because it was such a great one. Thank you for all your help—you made my day!

I‘m kinda new to using Tixr and had never transferred tickets before. The friend I was transferring to had no experience with the app at all and couldn’t get the tickets on her end.

I put in a request for support a few days before the show and worried I wouldn’t hear back in time.

I was delighted to get a response within a few hours and have it contain easily understood steps to complete the task.

I mistakenly purchased tickets for the wrong band, and Tixr promptly issued a refund. I appreciate their quick and helpful service and will continue using Tixr in the future.

Customer service was fantastic!!! I was helped immediately with an issue with my tickets - saved my whole trip!!! Thank you!! Highly recommend!

I had an issue with my concert tickets being sent to an email that was no longer active. I emailed and the issue was resolved within a couple of hours when I thought it could take days. Awesome customer service.