Tobaccostock Reviews 

I used to frequent this place for many years but the more often you order from them they get lazy; you'd think they treat their top customers better if anything not worse, yet every time I think I can trust them and they ship one or two orders efficiently and correctly, they continue to slip as I place more orders. Placed an order on April 30 with expedited shipping, label was created, almost a week later, still hasn't shipped. False, misleading. I won't order from you again next time for you to continually let your practices slip when someone pays for expedited shipping. This should not be happening every SEVERAL orders where the FASTEST EXPEDITED shipping option is SIGNIFICANTLY delayed, and sometimes they will delay shipping your order because they don't have an item in stock and instead of just shipping it they create more time for them to ship it by waiting for your reply instead of just shipping what they do have in stock as if it's the customer's fault they allow orders to be placed that aren't in stock. It's unprofessional, rude, unreliable. This will be the last time I rely on you only to be let down every few orders; every once in a while is understandable but once I place orders with you regularly every few orders it's taking a WEEK to get EXPEDITED shipping method out. With misleading shipping label that you clearly just print and don't actually SHIP yet. People aren't as stupid as you clearly think. Unacceptable and clearly as you don't appreciate or value your repeat customers, I will no longer be one and move on elsewhere for good. They also don't respond to customer feedback, they don't care about you or if you get your products on time :) Very rude and constant inconvenience, do not count on this company

After placing my substitute order, was informed my preferred cigar was back in stock. They cheerfully changed my order. Very happy camper!

Great quality and service as always. Thank You

I spoke with Rachel and she was EXTREMELY HELPFUL and helped me through a shipping problem! Thanks Rachel!!

I'm happy with the prices, if the prices go up, Ill have to quit enjoying tobacco products, and stop buying any...

As a first time customer, you sometimes just hope for the best. Well, thats exactly what I got !
My order was correct, it shipped fast and arrived in great condition. Also, I was recieving shipping updates that allowed me peace of mind knowing where my order was at all times.
Thank you Tobbacco Stock for proving a valued customer experience.

UPDATE/MODIFICATION:
This is the foolishness Im dealing with. Im being told(a loyal recurring customer) that I provided an incorrect address, Yet, WHY IS THE FACT THAT THE COURIER STATED THEY PUT IT IN A MAILBOX....THE MAILBOX THEY WOULD HAVE BEEN REFERECNING AS ON THE SHIPPING DOESNT EXIST, SO IF ANYTHING, THE PACKAGE SHOULD HAVE BEEN SENT BACK TO THE SENDER NON DELIVERABLE, NOT , PLACED INSIDE MAILBOX. THE MAILBOX NEVER EXISTED. SO HOW CAN THE COURIER CLAIM THEY LEFT IT IN THAT BOX....? Respectfully Submitted,,,,, An Old Patron.

Order Never Delivered. No Proof of Delivery (POD)
Package was never left in the building eighter because we were in the Lobby ALL day when deliveries were being made... Courier stated (Lied) about the package being left in the Mailbox of the recepient, but noo such mailbox even existed within our building.. I reported this to USPS before even dealing with Tabaccostock . You guys didnt even want to offer a credit or reship with the correct data , i was told I had to absorb that cost..
Considering not even smoking Backwood anymore because you were my only suppliers for the past two years

very fast like 2 days Thank you

When there was a problem, their team worked to correct it. They are some good people.

I was in a rush, searched "5lb gold good stuff," followed link and ordered. After paying, i realized I had ordered menthol, emailed about my mistake and Tobaccostock was quick to rectify my error.

Amazing I left something out for my shipping and they immediately responded and corrected the issue I'm so thrilled.

I don't have much bad to say about tobacco stock. I've had great service all around. Only thing I don't like is over filling the shipping containers. I order a 5lb bag of tobacco and 10 cartons of tubes typically and the usual is to stuff a box with both tobacco and tubes so full it's bulging. Almost every order, the tubes are crushed to varying degrees. I have recently started ordering them separately to prevent this from happening, it costs double the shipping but nothing arrives mashed up and unusable. Tobacco stock has taken care of me somehow when this does happen. Other than that small issue, everything and every encounter has been smooth and couldn't be happier!

This was my second order with this company, and both purchases couldn’t have been executed better. They’re my new source for tobacco products. Thanks, guys!

Great prices, products and responsive people. I appreciate the convenience and save so much money it’s crazy.

Excellent customer service!!! Immediate response to emails, notified of shipping, wholeheartedly recommend

Tobacco Stock is definitely legitimate! Placed my first order with them on 02/01, on 02/05 I had my order in hand, I have no doubt this was due to a combination of professionalism and the fact that our States neighbor one another, I’m pretty sure not all orders ship this fast, what’s clear is that my order didn’t sit on someone desk for a week or more before being shipped out, not to mention the products were fresh, look forward to doing business again very soon.

I just recently found this website a couple months ago I’m approaching 10 orders or more. I really appreciate you guys service the shipping time frames and how you have a vast variety of products I would like to see maybe some cigarette lighters as well. I purchased those two you have good tobacco, good tobacco leaves good cigarette tubes

That you understood that somebody took my package thank you so much and thank you I'll be doing business with you again

Amazing customer service and great communication! Shipping was super fast as well.