James was very helpful. He provided me wth links to the different products that may be what I would be interested in and I was. He answered my questions. He couldn't have done more. All I need to do... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A company is only as good as it's back up for it's products or services. TopmaQ helped me work through a pump diagnosis and ultimately will send a replacement pump. My client and I are well pleased... Toon meer
We ordered via email on a company account and sent a purchase order number. Within an hour we'd received confirmation, invoicing and a friendly customer service message to boot. Speedy and easy-as. Hi... Toon meer
Happy with Tomaq, but very unhappy with your delivery company, over 2 wks now and counting?? due to driver not doing their job and finding our address which is clearly shown on letter box at SH 35 an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our focus is to provide quality gear, equipment and machinery for Industry and DIY users at affordable trade pricing. We eat, sleep and breathe tools, construction gear, building and home products
Contactgegevens
Nieuw-Zeeland
- topmaq.co.nz
3,8
Goed
430 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer Service!
Prompt, informative and friendly customer service.
6 juli 2021
Review zonder uitnodiging
Keep coming back to TopmaQ
I have dealt with TopmaQ many times and not once have I been disappointed in any way, great value for money, quick service.
5 juli 2021
Review zonder uitnodiging
Excellent service
Excellent service, quick delivery, great product at a good price
5 juli 2021
Review zonder uitnodiging
Amazing service and very quick…
Amazing service and very quick shipping, thanks
4 juli 2021
Review zonder uitnodiging
Great, good and bad!
The purchasing experience was fine and easy. But sadly my order then was lost in the outer corners of cyber world. It took at least three calls from me and a week, for someone to actually find my order and ensure that it was sent. Product was excellent, ordering and paying was straightforward but delivery was well below acceptable. 5/10
2 juli 2021
Review zonder uitnodiging
Antwoord van TopmaQ
Thanks for your feedback. We're going through some major growing pains at the moment (tripling our staff in the last 12 months and overhauling our entire systems) and will hopefully have these issues sorted soon.
Thanks for your order, we apologise for any inconvenience this delay may have caused.
Great Experience
Great prices, good range, and fast delivery. Will definitely buy from them again.
2 juli 2021
Review zonder uitnodiging
Great service!
I placed two orders recently and the service I had was great! Fast reply to questions, everything was neatly packed and arrived pretty quickly the same week as I placed the order. I will use TopmaQ again for sure!
1 juli 2021
Review zonder uitnodiging
easy purchase and quick delivery.
1 juli 2021
Review zonder uitnodiging
Great price for a great product
Great price for a great product. Alot easier to follow the video set up guide, then to follow the paper instructions.
30 juni 2021
Review zonder uitnodiging
Awful company
Awful company, awful service. Ordered product from this business online.. After two weeks of me near daily calling for information and not a single communication from them to me they informed me that they never had the stock, and were lying to me when they told me multiple times that it was being shipped "today". Now awaiting a refund. Stay away.
30 juni 2021
Review zonder uitnodiging
Antwoord van TopmaQ
Hi Josh,
We are sorry for your disappointment with this. Unfortunately, our systems stocks were out. Our call centre staff had been advised stock was being retrieved from our off-site holding-warehouse in order to be shipped that same day but upon searching, the stock was not able to be located.
We apologise for any inconvenience this may have caused you.
Using the online ordering system is easy
Using the online ordering system was fast and easy, the product arrived in great condition and was a quality product. The only negative comment I would make is with the courier company that was used as I tracked the product which took 4 working days (there was also a weekend in between these days) to leave from the depot in Hamilton to get to our premises in Te Kauwhata which is only 30 minutes away. I only say this as an hour after I ordered this product I also ordered a product from Thailand that arrived the same day!
29 juni 2021
Review zonder uitnodiging
Antwoord van TopmaQ
Hi there,
Thank you for your valued feedback, we are aware of issues with our current freight providers and are currently working through a transition to New Zealands most trusted courier and transport providers.
Average service
Ordered one of products,got a tracking number that wouldn't update. Waited a week then made contact by email which I still haven't had a reply. Item turned up 3 days later. Pretty average.
29 juni 2021
Review zonder uitnodiging
Antwoord van TopmaQ
Hi Jonathan,
Apologies for this. We have had an overwhelming number of email support requests in the past month and have employed more staff to help with this issue.
We hope this will not affect you in the future.
It's my second order at TopmaQ and all…
It's my second order at TopmaQ and all the products i have get ( even some low price one ) are all stunning quality and best prices for these item i got on NZ market . So very very happy to have find you guys and will order for some more ..no doubt !
29 juni 2021
Review zonder uitnodiging
Circulating pumps
This new pump left the old one for dead, no looking back the house is notably warmer now.
29 juni 2021
Review zonder uitnodiging
Kia ora Customers,
Kia ora Customers,
Great price, great service, easy tracking and arrived timely, product was easy to assemble and is of good quality, ngā mihi
29 juni 2021
Review zonder uitnodiging
The order went through very smoothly…
The order went through very smoothly and the right tools turned up in a very timely manner. With no damage along the way. Great result. Would use again. Thanks
29 juni 2021
Review zonder uitnodiging
A top notch product with fast delivery.
29 juni 2021
Review zonder uitnodiging
Awesome service thanks a lot
Awesome service thanks a lot. Will use you guys again.
29 juni 2021
Review zonder uitnodiging
Super easy to navigate yer site.
29 juni 2021
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.