Wrong club delivered. Ordered a 56 wedge and they sent me a 58 wedge wedge. The only response back after receiving the wrong club was that they over sold out of the 56 and would need to Wait for Miura... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience working with this shop, the customer service was great and i have a new saved seller 👍 If you club needs check this place first
What a joy and pleasure to do business with Fresno Tour Shop!! They had some great deals on discontinued Project X Satin shafts. I called and spoke directly and got great results and they were shipped... Toon meer
Excellent selection, surprising discount, friendly and courteous customer support. Only one day delay waiting for delivery due to stock on hand, otherwise very prompt shipping. Will buy from Tour Shop... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tour Shop Fresno is a golf equipment store. We offer a full range of the best available Golf Shafts, custom built Golf Clubs, Golf Club Components (Heads, Grips) and accessories. Tour Shop Fresno is an Authorized Miura Dealer. We custom build golf clubs using the best available brands of golf club shafts: Accra, Aerotech, Aldila, Grafalloy, Fujikura, Matrix, Mitsubishi, Nippon, Penley, Project X, True Temper, Veylix, UST Mamiya, and others. Tour Shop Fresno offers FREE custom club assembly with the purchase of any shaft, head, and grip whether it's a single club or a whole set of golf clubs.
Contactgegevens
4460 W Shaw Ave. Suite 475, 93722, Fresno, Verenigde Staten
- 5592712024
- support@tourshopfresno.com
- tourshopfresno.com
4,5
Uitstekend
614 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product and service.
18 september 2023
Very fast shipping and a great deal!!
10 september 2023
Took forever to get I reached out then…
Took forever to get I reached out then after not hearing back ordered one off Amazon arrived the next day took an order slotted for five day delivery 12 or so
7 september 2023
Antwoord van Tour Shop Fresno
Hi Mark, you purchased UPS ground service,.. and they do not show in tracking why they were delayed, only that they were. Not much we can do after UPS has the package.
They are ok…they answered the phone of…
They are ok…they answered the phone of my 4th try
6 september 2023
Antwoord van Tour Shop Fresno
Hi Brian, that was the week we were at a tournament in Reno, which we posted on the website, at the top of all pages. I am glad we were able to change what you ordered before we shipped.
The customer service at Tour Shop is…
The customer service at Tour Shop is first class.
Thank you.
11 september 2023
Antwoord van Tour Shop Fresno
Thank you !
2 of the 3 grips are bad
2 of the 3 grips are bad, I sent an email a few weeks ago no response and sent a email today asking for a refund.
26 augustus 2023
Antwoord van Tour Shop Fresno
Hi Mark,.. Sorry you had that problem,.. we did issue a full refund to you. Be WELL!
Shipped quickly and arrived as ordered
Shipped quickly and arrived as ordered. These guys are good and fast!
17 augustus 2023
Antwoord van Tour Shop Fresno
Thank you !
Sent my money back because you did not…
Sent my money back because you did not have the clubhead that was on your website.
14 augustus 2023
Antwoord van Tour Shop Fresno
Hi Gary,.. 'Alpha Golf' ships their heads direct to our customers,.. unfortunately they were out of stock and did not know when they will get more made.
So we sent you a message explaining that and refunded your money.
Product usually in stock
Product usually in stock, fast shipping, always customer satisfaction.
28 juli 2023
Fast delivery,Good communication.
28 juli 2023
They didn't cut the shaft down to my…
They didn't cut the shaft down to my specifications. Had to take it to another shop to get it done
13 juli 2023
Antwoord van Tour Shop Fresno
Hi Jeff, I cannot find any reference in the order, or email from you on this order.
I do not know how we were supposed to have known that you wanted an additional service performed.
Iron shafts are normally cut to playing length after being installed in the head, to get the playing length correct.
Be WELL,
Good deal and fast shipping.
12 juli 2023
Great Customer service
Great Customer service, gave updates on custom order for LA golf shafts. Highly recommend
12 juli 2023
Do not answer inquiries
Follow-up 1 week after ordering LA Golf Iron Shafts.
I sent an email using contact us,
I haven't received any reply.
It's been two weeks now and I haven't seen any change.
24 juli 2023
Review zonder uitnodiging
Antwoord van Tour Shop Fresno
The tracking number was added to your order, and emailed to you, the day after you emailed us for an update. Be WELL.
Great deals
Bet competition on price points by along shot! Custom order wasn’t only on time but early. Keep up the good work
17 juni 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.