Wrong club delivered. Ordered a 56 wedge and they sent me a 58 wedge wedge. The only response back after receiving the wrong club was that they over sold out of the 56 and would need to Wait for Miura... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience working with this shop, the customer service was great and i have a new saved seller 👍 If you club needs check this place first
What a joy and pleasure to do business with Fresno Tour Shop!! They had some great deals on discontinued Project X Satin shafts. I called and spoke directly and got great results and they were shipped... Toon meer
Excellent selection, surprising discount, friendly and courteous customer support. Only one day delay waiting for delivery due to stock on hand, otherwise very prompt shipping. Will buy from Tour Shop... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tour Shop Fresno is a golf equipment store. We offer a full range of the best available Golf Shafts, custom built Golf Clubs, Golf Club Components (Heads, Grips) and accessories. Tour Shop Fresno is an Authorized Miura Dealer. We custom build golf clubs using the best available brands of golf club shafts: Accra, Aerotech, Aldila, Grafalloy, Fujikura, Matrix, Mitsubishi, Nippon, Penley, Project X, True Temper, Veylix, UST Mamiya, and others. Tour Shop Fresno offers FREE custom club assembly with the purchase of any shaft, head, and grip whether it's a single club or a whole set of golf clubs.
Contactgegevens
4460 W Shaw Ave. Suite 475, 93722, Fresno, Verenigde Staten
- 5592712024
- support@tourshopfresno.com
- tourshopfresno.com
4,5
Uitstekend
614 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pleasure to do business with shipped my…
Pleasure to do business with shipped my item out fast and item was as described thank you
1 september 2022
Great service and selection !
10 september 2022
Small order, Great Service
This was a small order. I was quite pleased with the prompt delivery and helpful person I spoke with when I called before I ordered. I will be back again.
30 augustus 2022
As always great products that are hard…
As always great products that are hard to find. Get what you need or want for your golf equipment
29 augustus 2022
Arrived in a timely manner and they had…
Arrived in a timely manner and they had it in stock
27 augustus 2022
excellent service!
excellent service, responded quickly to emails, would buy from again
25 augustus 2022
Great service
Friendly and went above and beyond to get me a set of shafts that we’re in stock but not listed in their site.
23 augustus 2022
Non-responsive
My order was placed over 2 weeks ago and I heard nothing from them. When I called they said “oh, it should be on it’s way.” I told them I wanted to cancel my order, they said “I’ll have to call to see if it’s too late, bye.” They didn’t give me a confirmation, a timeline, and they still haven’t. Terrible.
14 augustus 2022
Antwoord van Tour Shop Fresno
John, when we spoke on the phone, I clearly told you that I needed to be sure that your order had not been shipped already. As soon as that was confirmed we did cancel your order. Sorry that the industry is having so many covid related supply issues, and wish we had a solution to this worldwide problem.
Antwoord van Tour Shop Fresno
Hi Louis, You emailed us on 8/12 and we responded on 8/12 letting you know that True Temper was not able to provide all the extra shafts you wanted. None of our partner warehouses had those shafts either. Sorry you could not wait any longer but it was a good decision to cancel. True Temper still has not filled our restock order and expects more middle of September now.
Butch was very responsive and helpful.
Butch was very responsive and helpful when I requested that the Fujikura shaft come assembled with a specific Grip and Adapter. Just received it, looks great and I can't wait to hit the links!
4 augustus 2022
Great online experience
Great online experience. They had the hard to find grips I needed. Online cart was simple, and my grips were shipped the next day. Can't beat that now can you?
3 augustus 2022
Ordered a 5-pew shaft set
Ordered a 5-pew shaft set. Received 2 6 iron shafts and no 9 iron
30 juli 2022
Antwoord van Tour Shop Fresno
People sometimes make mistakes,.. when you called we sent, and you received, a return label as we spoke. We shipped the pitching wedge the next day. We have yet to receive the shaft you are returning.
Great to deal with
Great to deal with - excellent service and delivered ahead of time
Highly recommend them
20 juli 2022
Antwoord van Tour Shop Fresno
Thank you for your review. We are glad that you are happy with our service and appreciate your business. Thank you for being our valued customer.
Great communication
Great communication. Waited a bit for back ordered items and when I reached out, someone was there to answer the phone and was Very helpful. Received my shafts less than a week after. Thanks!!!
26 juni 2022
Antwoord van Tour Shop Fresno
Thank you Johnny for your positive review. We hope you are enjoying your new shafts. Play well!
got my order and everything was fine…
got my order and everything was fine except I had ordered shafts u-4 and got 3-pw. probably not a big deal just troublesome.
24 juni 2022
Hard to find matching grips
Hard to find matching grips. Price was fair and they arrived well packed and in perfect shape. Thanks
23 juni 2022
Everything was sent reliably and…
Everything was sent reliably and "quickly".
Posted. :-)
greetings from Switzerland
Heinz
21 juni 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.