Transdirect Reviews 

4.016
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I have used Transdirect multiple times to ship the exact same item: a 133cm x 21cm x 33cm box weighing 6kg. My quotes historically ranged between $70 and $120 using these exact dimensions. On my r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had to get a large and heavy item from metro Brisbane to Sydney central for an online buyer of mine. Too large to go by post, and too far for me to delivery myself. Transdirect helped me again to lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had mag some wheels that needed shipping. Apparently shipping car parts is an issue. I found Transdirect after messing around with several other courier organisations. My experiences with P&S... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They gave me a date for delivery and it came in earlier than expected so I’m very happy with these guys, it’s not my first rodeo with them either every time they seem to surprise me. I will be using t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 111218627

  1. Koeriersbedrijf
  2. ook in
  3. Bezorgdienst
  4. Koerier- en bezorgdienst
  5. Post- en pakketbezorging
  6. Rederij
  7. Verzendservice

Geschreven door het bedrijf

Transdirect provides Delivery Solutions for Small to Medium Business, and Consumers, saving them time, money, and making them more efficient.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(4.016)

406 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never got a refund for excess payments…

Never got a refund for excess payments done to Transdirect , they do not respond well to account issues otherwise good with logistics. Not happy with their accounts department.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello,
We're sorry to hear that you've had a problem with an excess payment. Are you saying that you overpaid or double paid an account invoice and were after a refund for that?
We're pleased that you are happy with the logistics though. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Very easy booking process and a good…

Very easy booking process and a good website to use.
Pick up was quick, and delivered Sunshine Coast to Melbourne quickly as well.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Russell,
Thanks for your review. It's great to hear that you found the booking process easy, and that the website was easy to use. We're pleased that the pick-up and delivery was quick. We appreciate your on-going commitment and support.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Thank you very good service and very…

Thank you very good service and very quick 👍

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Assaad,
Thanks for your review. It's wonderful to hear that our services have met your expectations. We appreciate your support.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Great end to end experience.

The whole end to end process worked seamlessly. The booking was easy, driver turned up on time and the item arrived in Sydney the next afternoon safely. Couldn’t be happier.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Mark,
Thanks for your review. It's wonderful to hear that you found the booking process easy with the driver turning up on time and the item was delivered the following day. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

My shipment was delivered overnight by…

My shipment was delivered overnight by TNT even though I chose the standard option. Super impressed!

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Adrian,
Thanks for your review. We're pleased to hear that your shipment was delivered overnight on a standard option. We appreciate your support.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Great 4 freight!

Good service, easy to navigate booking system, good range of freight providers

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Brad,
Thanks for your review. We're pleased to hear that you found our website easy to navigate, with a range of carriers to choose from. We appreciate your support.
Regards, Bianca

Beoordeeld met 4 van de 5 sterren

my parcels got safely to their…

my parcels got safely to their destination. the first pickup day was missed, but next day was all good.

28 mei 2026
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Antwoord van Transdirect

Hello Denise,
We're pleased to hear that your parcels were delivered safely and that you were satisfied with the overall service. We apologise that the initial pickup was missed; however, we're glad the shipment was collected the following day and continued on its way without further issue. We appreciate your support and thank you for taking the time to share your feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service, good value

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Kasey,
Thanks for your review. We're pleased to hear that you found our services prompt with good value. We appreciate your support.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

I had mag some wheels that needed…

I had mag some wheels that needed shipping. Apparently shipping car parts is an issue.
I found Transdirect after messing around with several other courier organisations.
My experiences with P&S are 3 for 3 utter failures.
Transdirect on the other hand, simply gave the quote, contacted the seller when they were arriving for collection and then shipped it to my door in the timeframe agreed.
The packages were tracked the whole way.
Their prices were ⅓ of Toll or DHL and 30% lower than P&S.
I rarely do reviews and in this case I recommend Transdirect.

1 juni 2026
Review zonder uitnodiging
Logo Transdirect

Antwoord van Transdirect

Hello Damien,

Thank you for your detailed review and recommendation. We are pleased to hear Transdirect made the process straightforward and that your freight was collected, tracked, and delivered within the expected timeframe.

We are also glad the pricing was competitive for the service you needed.

Thanks again,

The Transdirect Team.

Beoordeeld met 5 van de 5 sterren

THE PICKUP SERVICE IS EXCELLENT A+

THE PICKUP SERVICE IS EXCELLENT ALWAYS WITHIN 24 HOURS AND YOU CANNOT BEAT THE DELIVERY TIMEFRAME IT'S SPOT ON AND SO INEXPENSIVE
5 STARS EVERYTIME

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Nic,
Thanks for your review.
We're pleased to hear that you've consistently had such a positive experience with our service. It's great to know that the prompt pickups, reliable delivery timeframes, and competitive pricing have met your expectations. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren
Logo Transdirect

Antwoord van Transdirect

Hello Danielle,
Thanks for your review. We're pleased to hear that you found our services to be fast with an easy delivery. Look forward to working with you again.
Regards, Bianca

Beoordeeld met 3 van de 5 sterren

I used to get orders picked up on time

I used to get orders picked up on time, but the last 2 pickups have been at least 2 days late, after I rebook or email. Very inconvenient.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Heather,
We're sorry to hear that your freight was not collected on the nominated day. We appreciate your feedback and support.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren
Logo Transdirect

Antwoord van Transdirect

Hello Vanessa,
Thanks for your review. We're pleased to hear that our services have met your expectations. We look forward to working with your again.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

website is easy to navigate.

website is easy to navigate.
Organizing freight is so quick and easy.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Graham,
Thanks for your review. We're pleased to hear that you found our website easy to navigate and make a booking. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

I LIKE THE EASY ONLINE BOOKING PROCESS

I LIKE THE EASY ONLINE BOOKING PROCESS. MY LOCAL DRIVER IS EXCELLENT AND GREAT TO COMMUNICATE WITH.

28 mei 2026
Logo Transdirect

Antwoord van Transdirect

Hello Roman,
Thanks for your review. We're pleased to hear that you like the easy online booking process and that your local driver is great. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren
Logo Transdirect

Antwoord van Transdirect

Hello Liza,
Thanks for your review. We're pleased to hear that you found our service professional. We appreciate your support and feedback.
Regards, Bianca

Beoordeeld met 5 van de 5 sterren

Transdirect Customer service is great

Transdirect Customer service is great. My parcel had a missed pickup (by Aramex) I called customer service and they rearranged pick up on the next day. Transdirect has always been good - I’ve used them for many years. Aramex - not so great.

31 maart 2026
Logo Transdirect

Antwoord van Transdirect

Hello Celia,
Thanks for your review. It's great to hear that you found our customer service is great. We appreciate your ongoing support and commitment.
Regards, Bianca

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