Yet another faultless order received from Truebites. Matt went over and above when following special instructions regarding double bagging certain items. The appearance and quality of the meat product... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great burgers, sausages, pork lion steaks, and My hot and spicy chicken fillets plus as always delivered fresh the next day. Also I have been getting meat from their butchers a while and I have never... Toon meer
So pleased to find this company, originally I requested the wrong date.After calling them they ammended the date for me. I also requested the packaging was to suit my personal circumstances. On arriva... Toon meer
Been trying out a lot of items steaks burgers lamb chicken and I'm on my second full box what I have ordered and I can honestly say every item I have tasted is of top Quality produce from truebites .T... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.
Contactgegevens
Unit 27 Ketley Business Park, TF1 5JD, Telford, Verenigd Koninkrijk
- 01952872120
- info@truebites.co.uk
- truebites.co.uk
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service all round
Great service all round. Meat arrived on time, well packaged. Had the beef ribs last night and they were very good quality, pork ribs look huge. Will definitely order again.
9 mei 2024
Very good quality
Very good quality. My fault but forgot an item so will wait till next time.
7 mei 2024
I order about once a year in bulk for a…
I order about once a year in bulk for a charity event I cater for & service is always the best. Super fast delivery & good quality :)
30 april 2024
rindless cubed pork belly…Not even close!
Ordered some rindless cubed pork belly for a family event this weekend…needless to say it was neither rindless or cubed as described. There was thick rind and what can only be described as offcuts ranging from 2 inch squares and other large strange shapes. Very disappointed considering the quality we usually receive from here. Never again!
12 april 2024
Review zonder uitnodiging
FAT AND GRIZZY
4 april 2024
Antwoord van Truebites
Hi Isabel, I'm sorry you've had an issue with your order. As I noted on your invoice, we did our best to remove all the fat from your items, but it isn't always possible I'm afraid. Especially on products such as lamb steaks, as there is often internal fat, which holds the meat together. Removing it would cause the meat to fall apart and your steaks would end up in pieces. I assume you won't be back to order from us, but going forward, if you want pork steaks without any fat at all, I would suggest ordering something like 'Pork Medallions' as I think these would suit your needs. Hopefully you find that helpful? Thanks for your feedback and take care, Matt
Good quality meat
Good quality meat, packaged very well, delivered when expected, sent regular emails with updates
3 april 2024
Antwoord van Truebites
Thanks so much for your review, it is appreciated. Glad you are happy with your delivery! Matt
Great service and love the meat tastes…
Great service and love the meat tastes really nice half a pig you get loads and the bacon tastes lovely too
3 april 2024
Antwoord van Truebites
Thanks so much for your review Trudi, it is appreciated. Glad you are happy with your Half a Pig! Take care, Matt
Good meat bu remove the MSG
Good meat. My only quibble is the MSG in the chicken sausage, which I can't tolerate.---(should have looked at the small print !)
19 maart 2024
Antwoord van Truebites
Hi Barbara, thanks for your review and feedback. I'll have a look and see if there's a way for us to adjust this for you. Take care, Matt
Love this family run company
Love this family run company - you can tell when companies care about their products and what they do and with TrueBites you can. The meat is delicious, healthier than store bought and so easy to buy with such fast delivery all over the UK. So impressed and will continue to buy from here.
15 maart 2024
Antwoord van Truebites
Hi Leanne, thanks so much for your kind review. We do try our best for all our customers and are so glad you are happy with our products and service! We really do care about what we do, and thanks to people like you, we get to keep doing it! 😃
Considerable decline in quality and sneaky portions weighing
Second time I ordered from Truebites, as first order was quite good. Typically what happens with these meat delivery companies is they always try to make a good impression at first and then decline in quality over time. Surprisingly this started happening as soon as the second order, which is quite concerning. Noticeable decline in quality and found bones in the mince. Also, worth mentioning that you pay for plastic at the same price as the meat, as they weigh their portions already inside the package - please verify yourselves as I did when my delivery arrived.
14 maart 2024
Antwoord van Truebites
Hi Bruno, I'm sorry you seem to have had an issue with your delivery. I can assure you we certainly don't purposely aim for a decline in quality. That's just not the way we work here. We aim to give every product and order our best, as we really do care about what we do. We aren't even aware which products we're producing are for which customers when we're butchering, as we do all the items for each day together. Anyway, I apologise that you found some bone in your mince, we prepare the meat for mincing by hand and obviously aim to remove any bone/gristle etc, but appear to have missed some on this occasion. We're only a small team, and don't always get it right, so I'm sorry about that. In regards to the weight, we actually pack to an average weight rule (that's what the 'e' means on the label). This is because it's very difficult for us to hand cut and pack every item to the exact weight, so sometimes items maybe a touch heavy or a touch light within specific tolerances. We obviously aim to get it right every time, but we are only human. Having said that, we obviously will take your feedback on board and do our best to improve going forward. Thanks and take care, Matt
Antwoord van Truebites
Thank you Jack! Take care, Matt
Antwoord van Truebites
Thanks Neil. Glad you are happy and thanks for the review! Matt
Fantastic service
Fantastic service. Meat came fresh and packed properly. Sausages are AMAZING. I have no complaints. Will definitely be ordering again
7 februari 2024
boxed and sent really well
boxed and sent really well
got exactly what i paid for
even got a smiley face on my invoice from Matt.
made my week.
will definatly be ordering again
flat ribs with smoked steak rub wrapped in tin foil and cooked at 160 fan,for 4hours,omg,
6 februari 2024
The meat was lovely packed and had a…
The meat was lovely packed and had a joint today the meat was amazing thank you
8 februari 2024
Superb as usual
5 februari 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.