I have been writing to them since the 8th September 2026 regarding a light I received as a result of a promotion where i posted a review. I was asked to choose the light and did so. Upon receipt it... Toon meer
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Lees wat reviewers zeggen
Allot of hype, but the reality is these lights need weekly or twice weekly charging. They come on for about 20 seconds and then go off if they don’t detect movement like when your chopping (not partic... Toon meer
First off, these are the best performing motion lights I have bought! Hands down. First bought them for our apartment and then bought several more once we moved into our new house. The illuminateStri... Toon meer
Bedrijf heeft geantwoord
Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
the home of the best rated LED motion sensored strips. Modern Interior Design, with no complexity. #tryilluminate
Contactgegevens
London, Verenigd Koninkrijk
- support@tryilluminate.co
- tryilluminate.co
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very easy to install
Very easy to install, plus the battery in each light, once fully charged, lasts a reasonable time before recharging.

Antwoord van Tryilluminate
This is a fantastic company
This is a fantastic company. There is great customer support from beginning to end. Jillian was very informed and goes the xtra mike for the customer. The lights are fantastic and look really good. Thanks
Jillian for your time.

Antwoord van Tryilluminate
Great customer service!
I was unhappy with the initial product I received, the “bottom of the line” version of strip lights. But illuminate’s customer service rep, Jillian, was fantastic and helped me get some lights I am now very happy with. Thank you, Jillian!!!!!

Antwoord van Tryilluminate
I lOVE the under cabinet lights
I lOVE the under cabinet lights! It’s exactly what we needed in our kitchen. We use the motion sensor and it is perfect. I was having to recharge them every couple days though. I talked to customer support and they have been very helpful.

Antwoord van Tryilluminate
Luminaire beau et de qualité
Je suis très contente de mon luminaire.Livraison un peu longue mais cela valait la peine d’attendre.
Cela correspond à mes attentes, éclairer mon petit espace cuisine sans travaux. Installation rapide .Produit beau et de qualité.

Antwoord van Tryilluminate
I made a mistake in my order and ended…
I made a mistake in my order and ended up ordering twice. I decided to keep both orders and thought I qualified for the 15% for ordering more than 4 lights. When it was explained to me that I ordered two of one style and one of the other I realized I made a second mistake on my original order. Since the lights had not shipped they were able to correct my mistake and now I have 4 new lights coming to go along with the 6 I already have. We love the lights, over time we have figured out the charging schedule and we love the customer service. Great company to deal with.

Antwoord van Tryilluminate
Great product
Great product, great service. We love the lights in our kitchen and was really pleased when they replaced one (stopped charging) outside of the warranty period.

Antwoord van Tryilluminate
ABOMINABLE
ABOMINABLE, colis jamais reçu, meme pa remboursée ils ne répondent pas à mes mails et me mentent depuis le départ. Aucun lien de suivi. Ça fait 1 mois que je me bat avec eux, après mon paiement.
ARNAQUE

Antwoord van Tryilluminate
Low lasting battery charge
The positives:
- I like the sleek design
- very easy to install
- I have the warm light and it gives off a nice light
The cons:
- The battery charge does not last long, especially if you have it on the non-motion sensor.
- I have most of the lighting as under cabinet in my kitchen. I put them on for a party for nice ambient lighting. The lights died within 3-4 hours of use.
- When I use motion setting for my closets, the battery lasts a few weeks.
I wish the battery charge could last longer. I feel like I am constantly charging each light.

Antwoord van Tryilluminate
Pretty, but short charge life
The design is nice and easy to install, but the charge doesn’t last long. Constantly charging it. Not worth the money.

Antwoord van Tryilluminate
Stopped working after 7 months!
I was waiting for this item for over two months. When it finally arrived the product was very cheap plastic looking. The light stopped working after 7 months. The only contact email "try illuminate support" email address on their website ignored all my requests/emails. This product was suggested to me by Instagram and I would never buy it again as I feel like I was scammed.

Antwoord van Tryilluminate
This company is really great!
This company is really great! What makes them great is their honesty and ethical transparency. AND, the quality of their products. When there were delays with delivery, they let me know right away and were available to communicate. I was not able to receive the items myself for personal reasons and had to cancel my order. But I had a lot of communications with them. Most companies do not take the time they've taken and the actions they've taken to live up to ethical standards, I really respect that in this company.
I was able to personally view and see the under cabinet items at a friend's house located in northern New Mexico. They are stellar! The quality is high grade--not like those cheap things that plug in or require batteries. I will definitely come back to order again. They stand by their products, but if a customer has issues, they listen and attend to it. Thank you illuminate! I will see you again!

Antwoord van Tryilluminate
Brillant Company
Hello, We think that this company couldn't be more helpful. One of our lights stopped working properly after two years of us purchasing the product.
Obviously the warranty had run out, but as a one off they replaced the product for us.
Even in the passed they have sent us magnets free of charge. BRILLIANT

Antwoord van Tryilluminate
Love the lights
Love the lights! Really great customer service as well. Prompt to reply and quick to solve the issue.

Antwoord van Tryilluminate
Performance inconsistent
I have 3 lights under kitchen units, all set to auto. Some turn on as I walk past, some don't, even after charging. It's not a great look, when there is no consistency with the performance. Really terrible battery life too. on some occasions, one of the strips will last way less time than the others even though I've always charged them the same time since I got them. I've had a replacement sent, and it's just as bad. Real shame as they do look great.

Antwoord van Tryilluminate
The light is amazing and the support of…
The light is amazing and the support of illuminate, too!

Antwoord van Tryilluminate
Great product and great customer…
Great product and great customer service! Highly recommend!!

Antwoord van Tryilluminate
Nice idea but they don’t work half of…
Nice idea but they don’t work half of the time and require far too much charging.

Antwoord van Tryilluminate
Great Product / Great Service
I have the original Illuminate and Illuminate strips. I use them all over the house, under sinks, deep storage cabinets and closets, as well as extra light for detailed projects. Probably my favorite accessory to spruce up an older house.

Antwoord van Tryilluminate
Really Excellent Product and Service
Really excellent product - I have now bought 5 of their Illuminate strips. They are very easy to install and use, and totally reliable; good value for money in my view. I've started getting them as presents now.
I had a problem with my last order and they couldn't have been more helpful and quick in sorting it all out.
I definitely recommend them.

Antwoord van Tryilluminate
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