HORRIBLE NEW RECIPE! Tastes absolutely foul, with a nasty smokiness to it. I can understand not using foil but to change the recipe is unforgivable. I'll be finding another brand as this tastes nasty... Toon meer
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Lees wat reviewers zeggen
You was easy to purchase from and your delivery was quick. Never had decaf before but still enjoying the taste of your tea bags
My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Toon meer
Bedrijf heeft geantwoord
Replaced the box of tea bags but completely ignored my complaint about the "New Taste" and poor quality, easily ripped, tea bags.
Bedrijfsgegevens
Geschreven door het bedrijf
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Contactgegevens
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Verenigd Koninkrijk
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4,0
Goed
146 reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Best tea in my opinion- just a pity…
Best tea in my opinion- just a pity they no longer do a loose leaf version
17 december 2025
Antwoord van Typhoo
Thanks for your review! We’re delighted to hear you enjoy our tea! We appreciate your feedback about loose leaf we’ll pass it on to the team for consideration.
Kind Regards,
Bethany
The Typhoo Team
Typhoo Helpfel Customer Service.
The response was excellent 👏 after complaint about Tea Bags leaking and the girl on phone so pleasant & helpful also sent out Box of Teabags which is very appreciated 👍
4 december 2025
Antwoord van Typhoo
Thank you for your feedback. We’re glad our team could resolve your concern quickly and that you found our service helpful and pleasant
Kind Regards,
Bethany
The Typhoo Team
I got what I ordered in a couple of…
I got what I ordered in a couple of days..excellent service. Susan.
10 december 2025
Antwoord van Typhoo
Thank you for taking the time to leave a review, Susan. We’re glad to hear you received your order within a couple of days and were happy with our service.
Kind Regards,
Bethany
The Typhoo Team
can't seem to get it any more in the…
can't seem to get it any more in the shops, typhoo sent it very quickly with free postage.
22 december 2025
Antwoord van Typhoo
Thank you for sharing your experience. We’re glad we could deliver quickly and include free postage.
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thank you for your feedback. We’re pleased you enjoy our tea, and we understand your concerns around pricing. Your comments have been noted and shared with the team.
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thanks for your feedback! Great to hear you’re happy with your order.
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thanks for your feedback!
Kind Regards,
The Typhoo Team
You still only get an 'Oooo' with Typhoo!
I thought that I wouldn't ever drink the worlds best tea again until I found that I could order them direct. None of my local supermarket seem to stock them any longer.
So I was overjoyed when I discovered that they are still in existence & the ability to order direct!
Still my favourite tea and the delivery was good/on time.
27 november 2025
Antwoord van Typhoo
Thank you for taking the time to leave such a lovely review. We’re delighted to hear you were pleased to find us again and that ordering direct worked well for you. It’s wonderful to know we’re still your favourite tea, and we’re glad your delivery arrived on time.
Kind Regards,
The Typhoo Team
Parcel arrived promptly
Parcel arrived promptly
I cannot find this product in any shop so was pleased to find in on line .
21 november 2025
Antwoord van Typhoo
Thanks so much for letting us know, we’re glad your parcel arrived quickly! We’re really pleased you were able to find your favourite Typhoo online.
Enjoy your cuppa, and thanks for choosing Typhoo!
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thanks for your feedback! We’re glad you enjoyed our quick delivery
Kind Regards,
The Typhoo Team
Your tea has been the only one I have…
Your tea has been the only one I have bought for at least 15 years,,, I love the smooth flavour I hope you will continue to produce it for many more years.
19 november 2025
Antwoord van Typhoo
Thank you for your kind words! We’re thrilled you’ve enjoyed our smooth tea for so long and look forward to many more years of bringing you the same great flavour!
Kind Regards,
The Typhoo Team
As my local supermarket currently is…
As my local supermarket currently is not stocking QT One Cup instant black tea with whitener (125g) I decided to buy online which has worked well. A benefit is I can now buy this tea in a larger weight (225g)
11 november 2025
Antwoord van Typhoo
Thank you for your feedback! We’re delighted you were able to get your favourite QT One Cup online, and even better that you could enjoy it in the larger 225g size. We’re always happy to help make your tea moments easier!
Kind Regards,
Bethany
The Typhoo Team
Our favourite tea is QT
Easy to use website and prompt delivery of sometimes hard to find QT at reasonable price.
14 november 2025
Antwoord van Typhoo
Thank you! We’re glad you found our website easy to use and your QT delivered promptly. We’re always happy to help you enjoy your favourite teas.
Kind Regards,
Bethany
The Typhoo Team
I looked everywhere for this product…
I looked everywhere for this product and couldn’t find it anywhere, so was very pleased to find it on sale at typhoo. It’s the only tea that my elderly mother drinks.
14 november 2025
Antwoord van Typhoo
Thank you so much for your lovely feedback! We’re delighted you were able to find it on our site, and even more pleased to know it’s the tea your mother enjoys. It means a lot to us to continue providing the blends people truly rely on. If you ever need help finding products in the future, please don’t hesitate to reach out we’re always happy to help.
Kind Regards,
Bethany
The Typhoo Team
Customer services excellent
Apart from the ease of being able to order online, and their packing and delivery times being good. The company its self is so great. I recently emailed customer services with a question about a product and they responded very very quickly. As if I wasn't already a life time customer, they have solidified this with their responses.
5 november 2025
Antwoord van Typhoo
Thank you for your kind review. We are delighted to hear that our ordering process, delivery service, and customer support have met your expectations. Your continued loyalty is greatly valued, and we look forward to serving you in the future.
Kind Regards,
Bethany
The Typhoo Team
Have Typhoo lost all their faithful tea drinkers?
As per the other reviewers, after Typhoo were "rescued" perhaps a year ago, I bought my usual 240 box of tea bags only to find the bags had changed shape and were no longer packed in foil packs to keep them fresh. This was disappointing enough but the taste had also changed and not for the better. I have only bought typhoon for over 30 years. It stopped that day. Seeing the other comments why on earth did they do this? I'm still searching for a tea I like as much as the "old" typhoo.
23 november 2025
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback and for being a loyal customer for over 30 years. We’re very sorry to hear that your recent experience did not meet the expectations set by our traditional product. We recently updated our packaging and removed the foil to reduce waste and make our products more eco-friendly. We continually review our blends and packaging to ensure quality and freshness, and your comments will be shared with our team as we strive to provide the tea our customers know and love.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thanks for your review! Glad you loved the product and fast delivery
Kind Regards,
Bethany
The Typhoo Team
More plastic than product
More plastic than product. Couldn’t believe the amount in it when I opened it.
17 november 2025
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback,
We’re really sorry to hear this, that’s not the experience we want anyone to have with Typhoo. Please know that we take feedback like this very seriously. Over the past few months, we’ve been working closely with our in-house manufacturing team to strengthen quality checks and improve packaging.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Kind Regards,
Bethany
The Typhoo Team
I always buy Typhoo one cup teabags and…
I always buy Typhoo one cup teabags and as I could not find them in any supermarket I decided to try your website. Such a relief that I could have them delivered direct to me. It was easy to order and they came in a couple of days. The price was reasonable.
20 oktober 2025
Antwoord van Typhoo
Thank you so much for your lovely feedback! We’re delighted to hear that you were able to find your favourite Typhoo one cup teabags through our website and that your order arrived quickly and easily.
We’re thrilled to keep your tea cupboard stocked and look forward to serving you again soon!
Warm regards,
The Typhoo Team
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