My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Replaced the box of tea bags but completely ignored my complaint about the "New Taste" and poor quality, easily ripped, tea bags.
HORRIBLE NEW RECIPE! Tastes absolutely foul, with a nasty smokiness to it. I can understand not using foil but to change the recipe is unforgivable. I'll be finding another brand as this tastes nasty... Toon meer
No hassle replacement. I haven't opened packet yet ( bought another bag waiting on replacement) so I hope they are OK.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Contactgegevens
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Verenigd Koninkrijk
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4,0
Goed
145 reviews
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The taste of this new blend is awful
The taste of this new blend is awful. Bags split when you separate. Wont be buying any more. Will find a different brand.
23 februari 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback,
We’re very sorry to read your review and to hear that you’ve been disappointed with our new blend.
We understand how important taste is when it comes to your daily cup of tea, and we’re sorry that the flavour hasn’t met your expectations. We’re also concerned to hear about the tea bags splitting this certainly isn’t the quality we aim to deliver and we’d like to investigate this further.
If you’re willing, please contact our Customer Care team directly with the batch code from the box and details of where and when you purchased it. This will help us look into what may have gone wrong and put things right for you:
Telephone: 0800 633 5650
Email: support@typhoo.co.uk
We genuinely value your feedback as it helps us improve, and we hope you might consider giving us another try in the future.
Kind Regards,
Bethany
The Typhoo Team
Excellent customer service
Excellent customer service. My query was dealt with very quickly and efficiently.
29 januari 2026
Antwoord van Typhoo
Thank you for your lovely feedback! ☕
We’re so pleased your query was handled quickly and efficiently.
Kind Regards,
Bethany
The Typhoo Team
All i have to say is ?
All i have to say is ?
I have loved drinking Tea all my life until they changed Tyhoo Tea Bags for milder blend, now it's like drinking Nats wee.
What is wrong with this Country ?
If everyone enjoys something for Decades, why does some berk have to come along and change it to something else worse ?
Leave things alone for people to enjoy will you ?
A good Tea bag should take couple of minutes to brew with stirring and you have lovely cup of Tea, Tyhoo Tea bags you can leave in your cup for 5-8 minutes and your Tea is weak and nasty with no flavour at all.
Won't be buying these disgusting T-bags again.
But hey ho,
I bet the berm who changed them got a huge pay award for their stupid idea.
18 februari 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback,
We’re really sorry to hear how disappointed you are. When you’ve enjoyed a particular brew for decades, any change can be frustrating.
Your feedback has been shared with our blending team, as comments like yours genuinely help shape what we do next.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Kind Regards,
Bethany
The Typhoo Team
We have purchased typhoon for over 35…
We have purchased typhoo for over 35 years. Never have I had such a poor product as recently. The square bags split most of the time and go everywhere. Spent 3 days trying to clean the leaves from my work top and there still showing up. Bring back the round bags in foil. Thinking of trying another brand. As I am disabled I cannot keep cleaning there's tea bags up.just been trying to buy my favourite tea bag now I am finding box's ripped open to check the contents.
14 februari 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback,
We’re very sorry to hear about your recent experience and completely understand how frustrating this must be, especially given your loyalty over 35 years. Your feedback regarding the square bags is very important, and we’ll share it with our packaging team.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Please also see our customer service email support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team
Typhoo QT - One Cup Instant Tea (With Whitener)
Have always used this tea.
It is so easy to use and taste fantastic,
the trouble is that the major retailers do not seem to stock it anymore.
Please do not stop making this product.
29 januari 2026
Antwoord van Typhoo
Thank you so much for your lovely review and for your continued support we’re so pleased you enjoy the tea! We understand availability can vary between retailers, but please don’t worry we have no plans to stop making it !
Kind Regards,
Bethany
The Typhoo Team
Quick speedy service thank you.
26 januari 2026
Antwoord van Typhoo
Thank you for your feedback! We’re thrilled you were happy with our quick service.
Happy Brewing !
Kind Regards,
Bethany
The Typhoo Team
QT one cup
Found them still selling their QT one cup instant on line even though every where says their discontinued, and they are the larger size, so i bought a few to keep me going as I love this tea. Got them really quickly as well.
Thank you Ty-phoo 😊
22 januari 2026
Antwoord van Typhoo
Thank you so much for taking the time to leave us a review ☕
We’re delighted you were able to find the QT One Cup on our website and stock up on the larger size. It’s lovely to hear how much you enjoy this tea, and we’re especially pleased it reached you so quickly.
Wishing you many more great tea moments!
Kind Regards,
Bethany
The Typhoo Team
The treatment I received
The lady I spoke to was very nice and helpful and knew what she was talking about.
20 januari 2026
Antwoord van Typhoo
Thank you for taking the time to share your experience. We’re delighted to hear that our team member was knowledgeable and helpful, and we truly appreciate your kind words !
Kind Regards,
Bethany
The Typhoo Team
QT review
I find it difficult to find in supermarkets and so, was pleasantly pleased to find it on line. Absolutely love the product, so handy for work
13 januari 2026
Antwoord van Typhoo
Thank you for your feedback! We’re glad you found Typhoo online and that you’re loving how convenient it is for work
Happy brewing!
Kind Regards,
Bethany
The Typhoo team
Great love this tea ,came well packed…
Great love this tea ,came well packed ,well informed ,highly recomend this seller thank you
6 januari 2026
Antwoord van Typhoo
Thank you so much for your lovely feedback! ☕ We’re delighted to hear you’re enjoying your Typhoo Tea and that it arrived safely and well packed. Your recommendation really means a lot to us. Happy brewing, and thanks again for choosing Typhoo!
Kind Regards,
Bethany
The Typhoo Team
Extremely helpful and very kind in…
Extremely helpful and very kind in their response & replacement
9 januari 2026
Antwoord van Typhoo
Thank you for your kind words we’re really pleased to hear you were happy with our response and replacement. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
Kind Regards,
Bethany
The Typhoo Team
Top Typhoo bags
I recently contacted Typhoo about some tea bags we purchased I received a very quick response to my email. I've noticed that the boxes we have bought now have less packaging so the bags are just loose in the box not in separate bags good to see a company reducing packaging.
Also now the bags are square not round and they seem to brew a stronger more tastier tea we have used Typhoo for years, so we plan to use nothing else
21 januari 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you so much for your lovely feedback. We’re really pleased to hear you’re enjoying the new packaging and our square tea bags and even more so that Typhoo continues to be your tea of choice. ☕
Kind Regards,
Bethany
The Typhoo Team
After getting in touch with photos of…
After getting in touch with photos of the damaged t bags,they sent me a replacement box straight away,no problem
9 januari 2026
Antwoord van Typhoo
Thank you for taking the time to share your experience. We’re sorry to hear about the issue with the tea bags, but we’re really pleased we could put things right quickly for you. Thanks for bringing it to our attention, and we hope you enjoy your replacement box ☕️
Kind Regards,
Bethany
The Typhoo Team
had what I ordered came quickly thanks
6 januari 2026
Antwoord van Typhoo
Thank you for the great feedback! Enjoy your tea, and thanks for choosing Typhoo ☕️
Kind Regards,
Bethany
The Typhoo Team
Excellent customer service from the…
Excellent customer service from the young lady that I contacted. All sorted very quickly
6 januari 2026
Antwoord van Typhoo
Thanks for taking the time to share this! We’re delighted our team could help and resolve things so quickly Enjoy your next cuppa!
Kind Regards,
Bethany
The Typhoo Team
Excellent and prompt delivery.
15 december 2025
Antwoord van Typhoo
Thanks for your feedback! We’re thrilled you’re pleased with the delivery.
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thank you for your kind words! We’re thrilled to hear your order arrived promptly and that you’re happy with the product. We appreciate your support!
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thank you for the great feedback !
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thank you for your kind feedback! We’re delighted to hear you were happy with our service.
Kind Regards,
Bethany
The Typhoo Team
Best tea in my opinion- just a pity…
Best tea in my opinion- just a pity they no longer do a loose leaf version
17 december 2025
Antwoord van Typhoo
Thanks for your review! We’re delighted to hear you enjoy our tea! We appreciate your feedback about loose leaf we’ll pass it on to the team for consideration.
Kind Regards,
Bethany
The Typhoo Team
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