My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Toon meer
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Replaced the box of tea bags but completely ignored my complaint about the "New Taste" and poor quality, easily ripped, tea bags.
HORRIBLE NEW RECIPE! Tastes absolutely foul, with a nasty smokiness to it. I can understand not using foil but to change the recipe is unforgivable. I'll be finding another brand as this tastes nasty... Toon meer
No hassle replacement. I haven't opened packet yet ( bought another bag waiting on replacement) so I hope they are OK.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Contactgegevens
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Verenigd Koninkrijk
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4,0
Goed
145 reviews
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We love Typhoo tea but......
We love Typhoo tea but were very disappointed when starting our large bag containing 440 bags
They are not very strong as they are usually and we have to use two bags per cup proving it to be not such a good deal after all
3 april 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback, we're really sorry to hear about your recent experience.
It’s disappointing to learn that the tea bags in your 440-pack didn’t deliver the strength and quality you’ve come to expect from Typhoo. We understand how frustrating it must be to need two bags per cup, especially when you chose a larger pack for better value.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
We truly appreciate your loyalty to Typhoo and hope we can restore your confidence in your next brew.
Telephone: 0800 633 5650
Email: support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team
The lady emailed with a very…
The lady emailed with a very understanding approach to my concerns. Very positive
18 maart 2026
Antwoord van Typhoo
Thank you for your kind words! We’re delighted to hear that our team could address your concerns with understanding and positivity. Your feedback means a lot to us!
Kind Regards,
Bethany
The Typhoo Team
Typhoo tea bags now make weak tea - shrinkflation!!!
I am really fed up with food manufacturers reducing the quantity of ingredients but also increasing prices. Typhoo tea bags which I have used for years come in a box of 240 (that I always buy). The last shop I was only able to buy 160 box. So I bought 3 boxes of 160's as I drink tea a lot. I was disappointed when opening the box to see square loose bags in twos instead of the normal silver foil covered round single bags. Not only is this inconvenient as splitting two bags apart results in some bags slitting & loose tea everywhere but the tea is distinctly weaker as Typhoo have reduced the volume of loose tea in each bag by some 20%!! I will switch brands.
16 maart 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for taking the time to share your feedback,
Thank you for being a loyal Typhoo tea drinker. We’re sorry for the inconvenience you experienced and would love to help resolve this personally.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
You can also give us a call at your earliest convenience on 03300242323 and ask for Bethany, we will be more than happy to get this resolved for you.
We look forward to speaking to you soon,
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thank you for the 5 star review ! Enjoy your next cuppa ☕
Kind Regards,
The Typhoo Team
Tasty Typhoo
I have used Typhoo instant tea for years now , so convenient when travelling , just pop into a lay by n make a cuppa , no need to carry milk that curdles in the heat , tastes good too
10 maart 2026
Antwoord van Typhoo
Thank you for your lovely feedback! We're so glad our instant tea has been a convenient travel companion and that you're enjoying the taste, perfect for a cuppa on the go!
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thank you for your wonderful feedback! We're so pleased to hear our team was polite and helpful, enjoy your brew!☕
Kind Regards,
Bethany
The Typhoo Team
very good customer service
11 maart 2026
Antwoord van Typhoo
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Enjoy your cuppa! ☕
Kind Regards,
Bethany
The Typhoo Team
New recipe makes for a stronger brew…
New recipe makes for a stronger brew but it's lost the ooO taste. Bring back the ooO.
1 maart 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for your feedback.
We’re glad you’ve noticed the stronger brew, but we’re sorry to hear it’s not quite hitting the same “ooO” spot for you.
We’ll be sure to share your comments with our team, as we’re always looking to improve and keep that much-loved taste alive.
Kind Regards,
The Typhoo Team
Antwoord van Typhoo
Thank you for your feedback! We're pleased to hear your order arrived on time and in good condition.
Enjoy your tea!☕
Kind Regards,
Bethany
The Typhoo Team
I had to switch to decaffeinated tea…
I had to switch to decaffeinated tea due to high blood pressure reasons, and I went through a plethora of decaffeinated teas and was so disappointed to find lack of flavor and body. In one last attempt, I tried Typhoo tea, and it hit the mark! I’m so happy to be able to have flavorful black tea back in my life! Does not disappoint.
16 september 2025
Review zonder uitnodiging
Antwoord van Typhoo
Thank you so much for sharing your experience! We're delighted to hear that our decaffeinated tea has brought the flavor and body back to your cup. It means a lot to know we could help you enjoy black tea again your kind words truly made our day!
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thank you! We're glad you found our service efficient and prompt.
Kind Regards,
Bethany
The Typhoo Team ☕
Excellent customer service skills
Your lady on the phone was very good and her customer skills were unbelievable.
27 februari 2026
Antwoord van Typhoo
Thank you so much for your kind words! We’re thrilled to hear that our team member provided such a positive experience we’ll be sure to pass your compliments on.
We really appreciate your support!
The Typhoo Team ☕
Very quick response
25 februari 2026
Antwoord van Typhoo
Thank you for your feedback! We’re delighted to hear you were pleased with our quick response.
Kind Regards,
Bethany
The Typhoo Team
I have drank Typhoo Tea for more than…
I have drank Typhoo Tea for more than 20 years but recently the taste seems to have changed, it seems to be weak compared to it's former taste and when I leave the Tea bag longer the taste seems bitter ?, so much so that i now do not enjoy drinking it, I will be changing my brand when my current box runs out, sorry Typhoo but it's time for a change.
9 maart 2026
Review zonder uitnodiging
Antwoord van Typhoo
Thank you for sharing your feedback, and for being a loyal Typhoo drinker for more than 20 years we truly appreciate the support you’ve given our brand over such a long time.
We’re really sorry to hear that your recent cups of Typhoo haven’t lived up to the taste you’ve come to expect. That’s certainly not the experience we want for our long-time customers.
Your feedback about the flavour being weaker and becoming bitter when brewed longer is very helpful, and we’ll be sure to pass it on to our quality team for review.
We’d really value the chance to look into this further for you. If you’re happy to do so, please reach out to our customer care team via our website with the details from the box (such as the batch code), and we’ll do our best to help.
Thank you again for taking the time to let us know, and for your many years of support for Typhoo.
Telephone number: 0800 633 5650
Email: support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team ☕
It is a relief to find a source of Q-Tea
It is a relief to find a source of Q-Tea as we haven't been able to buy it in the shops as usual. We usually find it in Home Bargains and Tesco. Why is that?
23 februari 2026
Antwoord van Typhoo
Thank you for your review! We're really glad to hear that you’re enjoying Q-Tea and that you were able to purchase directly.
We understand how frustrating it can be when a favourite product isn’t as easy to find in the shops. Availability can sometimes vary depending on individual retailers, stock levels, and distribution schedules. Typhoo quick tea should still be available in the retailers such as Herons, Pound stretcher and Poundland.
We’re always working closely with our retail partners to keep our products available, so hopefully you’ll start to see it back on shelves more regularly soon. In the meantime, we really appreciate your support and your patience.
Thanks again for taking the time to share your feedback!
The Typhoo Team ☕
Antwoord van Typhoo
Thank you! We’re glad you enjoyed our service and appreciate your support.
Kind Regards,
The Typhoo Team
I had a problem with quality control
I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly sent two large boxes of teabags to me. One would have been enough, so I think they went above and beyond.
6 februari 2026
Antwoord van Typhoo
Thank you for sharing your experience and for giving us the opportunity to make things right. We’re sorry to hear about the quality issues, but we’re glad our Customer Services team could resolve it and that you felt supported. Your feedback is invaluable in helping us maintain the high standards our customers expect.
Kind Regards,
The Typhoo Team
Love Typhoo! Will try it again soon.
Arrived quickly. Not used yet as want to compare with what I have in the cupboard. Used Typhoo for years but not been able to find it locally so I’m looking forward to trying my favourite tea again soon.
9 februari 2026
Antwoord van Typhoo
Thank you for your lovely review! We’re thrilled you’ve been a fan of Typhoo for years and that your order arrived quickly. We hope you enjoy revisiting your favourite tea soon and that it lives up to your expectations!
Kind Regards,
Bethany
The Typhoo Team
Great experience.
First class service saved me time from running around all the supermarkets. Well packaged
11 februari 2026
Antwoord van Typhoo
Thanks for your kind words! We’re glad we could save you time and that everything arrived perfectly packaged.
Kind Regards,
Bethany
The Typhoo Team
Antwoord van Typhoo
Thank you for sharing your experience! We’re delighted to hear that your issue was resolved quickly. Our team always aims to provide prompt and effective support, and it’s great to know we met that expectation for you.
Kind Regards,
The Typhoo Team
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