UL Reviews 7.234

Bought a phone from this shop and I’m impressed shipping was fast- arrived sooner than expected.Phone condition is excellent, looks almost new with no major marks.Great value.Recommended

Everything with the phone has been working all good.

The experience was as good as ever, fast delivery and the products were better than expected in quality- I bought a ‘fair” grade and I cannot find a fault!

Was fantastic. Always uberlink

Absolute joke - told me id get £231 for a phone I declared as faulty - offered £31 - accepted that because I couldn't be bothered with hassle of getting phone back and re selling. Now they have said payment will be processed yesterday and i'm still waiting for money. Call them and the line is horrendous, you cant hear anything ! AVOID !!!!

Very good service
Very fast and effective
Lovely people
Will buy again

Avoid! Offer on website was £167. After “testing” they changed the offer down to £31! I rejected this. They then countered with £57. I rejected that. We settled on £100. Still well below what was initially offered on the website. After reluctantly agreeing it still took them 20 days before I received payment (having chased them) despite their website saying payment either same day or next day at the latest. Terrible experience from start to finish

Poor. Sent my device back one day after receiving the package (19th March) and it took over two weeks to process. I received an email reminder on 25th March asking me to send the device so I had to email to say it should already with them, then suspiciously received an email straight after saying it was received and was processing. Was offered a lot less than the website price (the phone was smashed on the back, so I was aware that it would be less, however I did declare the damage in the online form). Received an email on 27/03 to say payment would be 6th April. It is now the 13th and it has still not arrived. I called their questionable customer service line to say that my payment was not received and was on a very poor line, said I would receive my payment no later than today.

I chose Uberlink as a 'best of a bad bunch' choice because their Trustpilot ratings were better than the others, however received typically bad service and a typically low price.

Have chosen the faulty option. The phone worked perfectly just needed a new screen and had minor scratches on the frame. The originally quoted £247 and took forever to process the phone then said their offer was £45! Whilst I didn’t expect the full price, £200 less is a joke. Asked them to return the phone over a week ago still hasn’t been done.

Go somewhere else. Awful to deal with. Was told I would get £146 for what I had to list as a broken phone. It worked but fitted their category of broken- the lowest I could choose . Was then offered £20 which I rejected and they increased it to £40. Didn’t expect the £146 but they said quick payment. The so called quick payment took over a week which I then had to chase when I didn’t get it when they said. All the good reviews are from people buying a phone, but please sell it elsewhere.

If you could give it less I would! Firstly the upto price is laughable as they don’t offer anything close to it, then when you do except an offer don’t be expecting pay on the same day as quoted, try over a week later. Will never be sending these an old phone again!

Avoid using this company for recycling your device. I sent a prefect working iPad Pro that had no faults and still held a good charge my offer for it before they saw was £354. They get back to me late way past the promised return time and offer £85 stating there is a fault and a battery needs replacing. Not a chance so I will await my device to be returned and I will compare with the photos I took. Complete robbers and I would say use the high street to recycle your device and avoid these like a rash.

Slow process and didn’t receive payment on same day

Couldn’t locate my phone for me will not be using again
Offer me less that on the website

I was offered £230.50 for my iPad Air in Good condition. Perfect working order, barely used with a single small scratch on the screen. After sending it to them they revised their offer to £31. This is a scam site and I'm sure rely on people just accepting their revised valuations. Do not use!

Scam
I sent an iphone 13 and iphone 8 to this company they valued them at 10 pounds I refused obviously as the 13 was in good working order and I requested return of phones that was two months ago they don't reply to messages and clearly kept the phones dont send your phones to this company

Wouldn’t recommend. I listed the phone as not working as the back of the iPhone glass had smashed. The price came back at £160. I sent the phone off and it’s taken 4 days after it was delivered for them to get back to me and they offered me £30. Asked for it to be returned. Not sure the point if you selected the option as broken for you to then waste people’s time. I thought this process was meant to be easy won’t bother next time.

Use mazuma or a trusted company been a disaster from start to finish. I had to chase if my phone had been delivered after quite some time literally ended the call and the email came through to say they received it despite me knowing they had 6 days earlier by tracking . Then had to chase again after a few days to receive and email during that call to call them about the device which we managed to clarify on the call I was told I would be contacted in 48hrs after testing I wasn’t another 4 days I had to call again. I already knew this company seamed suspected and surprise, surprise received a downgraded offer. The phone was in full working order except the battery life I called and told as long as I listed it as faulty it would be fine and there was nothing else wrong with it well apparently the battery was an issue I cannot be bothered to argue with them but for your own sakes avoid

Sent two devices away for recycling based on the online valuations. Took a couple of weeks for them to come back after their "checks" with an offer of £25 for one device £250 off valuation and £55 for the other £75 off the evaluation. All due to cosmetic scratches and chips apparently. Utter farce of a company, I'd rather get them both back and chuck them in the bin, don't fall for the higher offer because they'll do their best to sting you.

I don’t I don’t recommend it for no one because taking the phone and never give you any money and you just waste your money and just a stolen.don’t sell from them and don’t buy anything for them

Absolutely awful service and rip off. Selling iPhone 15 128gb as dropped and smashed screen on their website it bayed at up to £231. Posted phone Thursday 26th March they received it on 27th. 1 week later today receive ld quote of £31 stating screen needs replaced and also scratches on screen. I had marked a screw. As broken and needing repair contradicting themselves. Also says casing as damage and dents which they can’t get out which is not true have video before being sent to them of no damage other than broken screen