I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Toon meer
Bedrijf heeft geantwoord
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Toon meer
Bedrijf heeft geantwoord
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Contactgegevens
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Zuid-Afrika
- +27 (87) 5517234
- care@ubuy.za.com
- ubuy.za.com
3,9
Goed
199 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Impressed with service
Ordered on 13 September, delivered ex US to my door on 20 September. I was a bit worried, but checked recent reviews which seemed quite good. Was impressed with whatsapp updates and could be monitored where process was online. need to check the freight and taxes cost
20 september 2023
Review zonder uitnodiging
Antwoord van Ubuy South Africa
Hello Lesley,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
I am very impressed with Ubuy
I am very impressed with Ubuy. I placed an order with them on September 20th thinking it would take at least two weeks to get here from the US but it was delivered to my door on September 27th! Great service and great communication from them. I'll definitely shop with them again
20 september 2023
Antwoord van Ubuy South Africa
Hello Sallie,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Delivery on time and within a short…
Delivery on time and within a short period Very impressed
20 september 2023
Antwoord van Ubuy South Africa
Hello ParvinMagan,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Faulty site
Tried to reset my password after I had forgotten it. Took 2 weeks (as well as 2 support agents, multiple phone calls and emails) to reset it and then the new password only worked once and now I can't log in again. Tracking of orders without being able to log in is also very difficult.
21 september 2023
Antwoord van Ubuy South Africa
Hello Dillon,
We apologize for the inconvenience. Regarding your concern, our team has sent you an email requesting you to share a screenshot of the error message which you are encountering while logging into your Ubuy account. Along with that, we have also shared the latest tracking details of your ongoing order, therefore, we request you to please check and revert us back to the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you. We appreciate your cooperation in this regard.
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello Carin Erasmus,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Fast delivery (considering customs…
Fast delivery (considering customs delay).
Excellent product that can't be found in SA.
Shipping and customs charges are ridiculous, but not the fault of UBuy.
Excellent updates during custom delays.
31 juli 2023
Antwoord van Ubuy South Africa
Hello Mark,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Made the impossible possible
You made it possible to get otherwise impossible products available to me to be able to complete my work.
30 juli 2023
Antwoord van Ubuy South Africa
Hello Richard Burton,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I got the products and earlier than…
I got the products and earlier than expected, i kept getting updates between the purchase and the actual delivery, that to me is a pefect service. Will definetly recommend to anybody
10 juli 2023
Antwoord van Ubuy South Africa
Hello Mpho Molisana,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Antwoord van Ubuy South Africa
Hello Cameron McCulloch,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
You can buy with confidence that item…
You can buy with confidence that item will be delivered in time.
12 juli 2023
Antwoord van Ubuy South Africa
Hello Martha Botha,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Good price and reliable
Easy transaction, good pricing and good communication after sales.
7 juni 2023
Antwoord van Ubuy South Africa
Hello Sanette Gildenhuys,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Great site !
21 juni 2023
Antwoord van Ubuy South Africa
Hello Buhle Johan Ngcongo,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello Louis Vlok,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Shopping experience
13 juni 2023
Antwoord van Ubuy South Africa
Hello Mshiyeni Petros Zimu,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello Simphiwe,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Excelled in service go the extra mile
21 mei 2023
Antwoord van Ubuy South Africa
Hello Nicolene Fourie,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Fast and reliable delivery
Fast and reliable delivery, always great doing business with you!!!
29 april 2023
Antwoord van Ubuy South Africa
Hello,Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
It took me over 10 attempts to effect…
It took me over 10 attempts to effect payment on your payment portal, my payment was declined every time I tried to pay. And NO, there was nothing wrong with my card, the issue was a glitch from your system.
3 mei 2023
Antwoord van Ubuy South Africa
Hello David Asare-Danso,
Please accept our sincere apologies for the inconvenience caused to you. We understand the inconvenience you are experiencing. We have shared feedback with our respective team and we will improve on the same.
We value our customers and take all necessary actions to satisfy them. Once again, we apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
I ordered
I ordered, and what I ordered was exactly what I wanted and in amazing time. Really good service.
21 april 2023
Antwoord van Ubuy South Africa
Hello,Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
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