I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Toon meer
Bedrijf heeft geantwoord
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Toon meer
Bedrijf heeft geantwoord
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Contactgegevens
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Zuid-Afrika
- +27 (87) 5517234
- care@ubuy.za.com
- ubuy.za.com
3,9
Goed
199 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Speedy delivery
I love how overseas purchasing now have become easier and with faster delivery through UBuy! I love using the app and getting tracking updates! I have used it a few times now and has never been disappointed. Definitely recommend. :)
9 mei 2022
Antwoord van Ubuy South Africa
Hello,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Eveything was so easy to order
Eveything was so easy to order, website very user friendly. Very quick feedback.it is a pleasure to buy from you. Thank you.
7 mei 2022
Antwoord van Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
late delivery with no communication
terribly disappointed in the service and delivery received from an order which i was so excited to about. order confirmation stated 3rd May delivery. Ubuy did not contact me to advise that order had not yet left USA ( today being 3rd May ). i had to call the call centre to find this out. i only ordered these items because of the delivery date confirmation - needed them by latest 5th May.
3 mei 2022
Review zonder uitnodiging
Antwoord van Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hi ,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Team Ubuy
Delivery within scheduled time
18 april 2022
Antwoord van Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hi,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards,
Team Ubuy
Excellent service.
13 april 2022
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We have checked the details: your recent order is on the way to our warehouse from the seller. You will get the tracking details in your email once the shipment shall depart from our warehouse.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards
Team Ubuy
Antwoord van Ubuy South Africa
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Cheers,
Best Regards,
Team Ubuy
I have enjoyed shopping on Ubuy
I have enjoyed shopping on Ubuy. My parcels have always arrived in good time and well packaged. Thank you for your service.
5 april 2022
Antwoord van Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
Excellent service from UBuy
Excellent service from UBuy. We received the Heater Radiator in 5 days after order. We will definitely use UBuy again.
5 april 2022
Antwoord van Ubuy South Africa
Hi,
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Ubuy.
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
You are brilliant
You are brilliant, most efficient, friendly and reliable. It is a pleasure buying from you. Thank you so much and please do keep up the excellent work.
23 maart 2022
Antwoord van Ubuy South Africa
Hi,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thanks & Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great delivery.
22 maart 2022
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
The service was great- good…
The service was great- good communication and delivery time was reasonable
17 maart 2022
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Excellent from first experience
Excellent from first experience. Haven’t received my second purchase yet.
11 maart 2022
Antwoord van Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwoord van Ubuy South Africa
Hi,
"Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared an update in the email. Please check, and update us at the earliest, so we can assist you further.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you."
Thanks & Regards,
Team Ubuy
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