UK Cupshe Reviews 698

Antwoord van UK Cupshe

26 mrt 2026

Dear Natalie, thank you for taking the time to share your feedback with us.

We’re delighted to hear that you were satisfied with our service, delivery, and the color of the bikini, and that the bottoms fit you perfectly. At the same time, we’re truly sorry to learn that the bikini top did not provide the level of support or the fit you were expecting.

Please note that different bikini top styles are designed with varying levels of support and shaping, depending on the cut and structure. We understand that fit can vary from person to person, and we appreciate your honest feedback as it helps us continue improving our designs.

If you’d like, we’d be more than happy to recommend alternative styles that offer more support and a more flattering fit based on your preferences.

Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Antwoord van UK Cupshe

Geüpdatet op 23 mrt 2026

Dear Jacqueline Barltrop， thank you for reaching out and sharing your concern. We understand that having a payment declined can be frustrating.

Under our Terms of Service, all transactions undergo a standard risk assessment to ensure account security and maintain a fair trading environment. If an order triggers certain security flags within this automated process, the system will cancel the transaction to protect all parties involved. Please be assured that this is a standard security measure and not a reflection on your payment method or our trust in our customers.

Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your information, we would highly appreciate it. Looking forward to your response.

Antwoord van UK Cupshe

9 mrt 2026

Dear Jay Davies, we are sorry to see that this experience did not meet your expectations. 

Firstly, in order to meet customers' demands, Cupshe always strives to make our swimsuits have more options in styles and designs. Our design department also works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, we suggest you contact our customer service for some advice.

Secondly, we have different promotions periodically, and some items will be marked as non-returnable during the promotion period in accordance with the rules of each promotion. Based on the return policy, they are not eligible for returns or exchanges and will not be refunded unless they are defective, don't match their description, or fail to perform as described. We encourage you to explore our website further, as we have a variety of items available that can be returned if you are not completely satisfied with your purchase.

Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!