I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Toon meer
Bedrijf heeft geantwoord
Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Toon meer
Bedrijf heeft geantwoord
Firstly, the Virbac pet products are excellent. Secondly their customer is second to none - responsive, effective, quick.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Contactgegevens
Verenigd Koninkrijk
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Uitstekend
658 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Virbac UK Webshop
Dear Abey,
Fantastic to hear you had a positive experience with us. We truly appreciate you taking the time to provide your feedback.
Antwoord van Virbac UK Webshop
Dear Gary,
Thank you so much for the great review.
We are delighted to hear that you are happy with your order and that it arrived on time.
Easy to order correct product
Easy to order correct product. Product delivered quickly. Packaging provides clear information. Very happy with purchase.
12 september 2026
Antwoord van Virbac UK Webshop
Dear Lyn,
Thank you for your lovely review! We're so pleased to hear that you found our website easy to use and that your order arrived quickly.
We believe a seamless experience is key, and your comments confirm we're on the right track.
My cat loves the taste
Great cat food, I ordered this food as my vet recommended it as an alternative choice for my cat to try as he has had crystals in his urine in the past and is prone to over grooming himself
17 september 2026
Antwoord van Virbac UK Webshop
Dear Karen,
Thank you so much for the wonderful five star review.
It's great to hear that your vet recommended our food and, even better that your cat is loving the taste!
It means the world to us knowing he's enjoying his meals while getting the support he needs. Give your boy a little extra love from all of us😼
Antwoord van Virbac UK Webshop
Dear Gino,
It's great to hear you had a positive experience with us! Thank you for taking the time to leave a review.
Antwoord van Virbac UK Webshop
Dear Judith
Thank you so much for the review.
We're delighted to hear that you're happy with your order and our delivery service.
Antwoord van Virbac UK Webshop
Dear Neil
Thank you for taking the time to leave us a review. We're pleased to hear your order arrived on time.
I was listen to when I had a problem…
I was listen to when I had a problem with wanting delivery delayed.
Delivery arrived when I required it.
27 augustus 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for the lovely review. We're thrilled that our team was able to help you rearrange your delivery so easily. We appreciate your feedback and look forward to seeing you again soon!
Unhappy with delivery time
26 augustus 2026
Antwoord van Virbac UK Webshop
Dear Geraldine,
Thank you for your review.
According to our systems, your order was placed on 26th August and delivered the next working day on 27th August. We are sorry that this delivery timeframe did not meet your expectations. If you'd like to discuss this further, please feel free to contact our customer service team via telephone.
Antwoord van Virbac UK Webshop
Dear Jane,
We're pleased to hear that your order arrived on time. Thank you for letting us know.
BRILLIANT From ordering the gel it was a brill…
From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household
My buddies are so much calmer,no fighting and they are actually sleeping close together I am so so pleased I found this product
And also the price is very Good
I am a very very happy customer and will stay with this product
AMAZING 😻😻
26 augustus 2026
Antwoord van Virbac UK Webshop
Dear Anne
Thank you so much for such an amazing five star review!😻
We are absolutely thrilled to hear what a huge difference the Zenifel Gel Diffuser has made in your home. We're so glad you found us, and we truly appreciate your kind words about our service and prices.
Antwoord van Virbac UK Webshop
Dear Kim,
Thank you for your review.
We're thrilled to hear that your order arrived on time and that you had a great experience with your DPD driver.
Fast and efficient delivery
Fast and efficient delivery. My cat loves this cat food and it has helped her recovery from illness. Worth the expense.
26 augustus 2026
Antwoord van Virbac UK Webshop
Dear Georgina,
Thank you so much for the five star review.
We're delighted to hear that your order arrived quickly and, most importantly, that our food has helped your cat on her road to recovery. Hearing that she loves the product and is felling better makes it all worthwhile 😼
They deal with any orders quickly and…
They deal with any orders quickly and keep contacting to keep an order update right fm request to issue and delivery.
25 augustus 2026
Antwoord van Virbac UK Webshop
Dear Pat,
That is fantastic to hear. Our goal is always to make things as simple and stress-free as possible, so your feedback means a lot.
Delivers on time every month with up to…
Delivers on time every month with up to date delivery instructions . Happy customer
7 september 2026
Antwoord van Virbac UK Webshop
Dear Louise,
Thank you so much for the 5-star review! We’re thrilled to hear that your monthly deliveries always arrive on time and that you’re so pleased with our service. We truly appreciate your support!
Doggy toothpaste
Very speedy delivery, excellent product and my Daisy loves it! No problem at all with cleaning her teeth.
24 augustus 2026
Antwoord van Virbac UK Webshop
Dear Wendy,
Thank you so much for the five star review.
We're thrilled to hear that your order arrived quickly and that the toothpaste is a hit with Daisy. Brushing their teeth is usually a tough task, so it's wonderful to know she loves it and makes the process so easy for you.
Easy to use website and a quick…
Easy to use website and a quick delivery service. I have opted for the subscription service which makes the food is a bit cheaper and that seems to be working well so far
24 augustus 2026
Antwoord van Virbac UK Webshop
Dear Miranda,
Thank you so much for the five star review.
We're delighted to hear that you found our website easy to navigate. It's fantastic to know that our subscription service is working out well for you and helping you save on your orders.
Antwoord van Virbac UK Webshop
Dear Paul
Thank you very much for taking the time to share your feedback. We are delighted to hear that your order arrived promptly and that you had a seamless experience with us.
Antwoord van Virbac UK Webshop
Dear Maggie,
Thank you for the five star review. We're so glad we could get your order to you quickly.
Easy ordering process and fast delivery
Easy ordering process and fast delivery
Perfect
8 september 2026
Antwoord van Virbac UK Webshop
Dear Helen
Thank you so much for the great review. We're delighted to hear that you found our ordering process easy and your order arrived quickly.
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