UK Energi Reviews 

230
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Our interactions with UK Energi were great from start to finish. Everyone was polite, friendly and really helpful. Our initial salesperson, Josh, was an absolute delight to deal with - well-informed,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From first call through to completion the team at UK Energi were great. Harry gave us the time and space to make a decision after providing the quote listening to when we wanted to follow things up a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from Josh coming to speak to us via a recommendation after speaking with many other companies we felt Uk Energi were the right company to partner with. the install team were very professional on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's only day two after installation. So far so good, it's doing what was expected but early days yet, This review is about the level of service received. Ella was my first point of call, knowledgeabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. ook in
  3. Groene energie leverancier
  4. Leverancier van apparatuur voor zonne-energie
  5. Verwarmingsapparatuur leverancier

Geschreven door het bedrijf

UK Energi is your trusted nationwide renewable installation experts. At UK Energi our team is passionate and focused when it comes to helping our clients to save money, improve their properties and become energy independent. From solar panels and Air Source Heat Pumps to EV Chargers and battery storage, we cater for domestic, commercial, and new build sites. Why UK Energi? Highly Rated by Our Customers – We pride ourselves on our commitment to customer service. We successfully help homeowners across the UK switch to solar energy with ease. Our skilled installers are an integral part of the UK Energi team - ensuring high standards and accountability. We offer top-tier renewable products at competitive prices, making green energy accessible for all. Your system will be installed within 3 to 4 weeks, minimizing delays and maximizing efficiency. We have over 10 years of experience, we can guarantee a professional and knowledgeable service. Whether online or a home visit, our consultations are completely free, with no obligation. Experience the difference with UK Energi, where family values meet industry-leading expertise.


Contactgegevens

4,7

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TrustScore 4.5 uit 5

230 reviews

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4,7

Alle reviews

(230)

97 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great all round experience!

Overall I've had a great experience with UK Energi, right from making the first enquiry in Nov 24, to selecting them for my Solar and Battery Installation, right through through to it being up and running in February. Come May 25, I'm now generating NET +£50/month on an import/export tariff.

They were very flexible with the design and options to suit me, and also with the installation which was a very neat, unobtrusive and professionally done. Their pricing was also very competitive so worth going with given their great customer service.

29 januari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Tommy,
Wow, that’s a great yield you’re getting there!

Great to see some real numbers in a review as it makes the whole concept of solar energy more real.

We are delighted to hear that the installation team exceeded your expectations, and I have passed your comments on to them.

Our customer service doesn’t stop now though; you are part of the UK Energi family and we are here to answer any questions or offer advice.
Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

UK Energi Solar Power and Storage Battery Home Installation

In February 2025 we began looking at the possibility of installing solar panels on south facing sections of the main house roof and the integral garage roof.
Our first quotation came from another supplier that was backed up by a lengthy, slick sales pitch. The quotation was more expensive whilst offering a less effective storage battery.
The Sales Lead from UK Energi proved to be a breath of fresh air, being very willing and honest when responding to our questions and very open to discuss variants to the system quoted. He helped us to clarify where certain variants would prove either impractical or have significant cost impacts.

A site inspection by the UK Energi Technical Lead was undertaken in March 2025 which confirmed the most suitable arrangement of the 10 solar panels and the siting of the storage battery and inverter. A shade survey was undertaken which determined that the four panels to be installed on the garage roof would benefit from fitting an optimiser to each panel. Potential cable routes were outlined.
Scaffolding was scheduled for 11th April 2025 and the full installation of the panels, storage battery and inverter and electrical connections was completed and commissioned on 14th April 2025. The whole installation team of panel fitters and electrical technicians did a superb job whilst another UK Energi team member helped us to install the Sigen App on our phones and how to access data on solar power generated and distributed at any instant to the house, battery or grid with data tracking facility over time.

Many thanks to all involved at UK Energi.

John

14 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi John,

Thank you for the great review!

Glad to see that, although we don't cut corners or undersell, we still offer competitive quotes.

We do our very best to exceed customer's expectations but we get a really warm glow when we know they are getting lost of solar energy into their home.

So, thank you very much for your kind words, for trusting in UK Energi and for helping us too improve.

We are always available if you need any advice or help in the future too.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

What a fantastic company to deal with

What a fantastic company to deal with , from the initial consultation to the final installation it was a very smooth experience , the installation team worked really hard and finished the job so quickly , l would highly recommend that you use them for your solar panels

9 mei 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Jamie,

Thank you so much for your kind words, we are very happy you enjoyed your solar journey with UK Energi.

I have passed your comments on to Tracey, Dan, Carl and Scott, who were all part of the process.

Remember, that's not it though - we are always on the end of the phone if you need any help, advice or upgrades.

Once again, thank you for taking the time to leave a review, we really do appreciate it.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

UK Energi 12 panel, 2 battery system.

I used UK Energi last October to install solar panels and a battery on my new home. Experience at installation was excellent can’t believe what a new job they did.

I have waited until now, 6 months in, as I couldn’t really assess during the winter months, but I have to say I’m amazed, especially since they installed a second battery I requested.

I was alway sceptical about how much benefit fit the panels would be, but I am now a true believer, absolutely amazed with the 12 panel 2 battery system I have. Would highly recommend U.K. Energy, good service neat install, and the system in working better than I could have hoped.

7 oktober 2024
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Richard,

Thank you so much for taking the time out to leave this review, and thank you for giving the British weather the chance to catch up with your system!

While we know that a solar system can save customers a huge amount of money, it's always lovely when a customer tells us themselves.

We are are always here if you need upgrades, advice or information - so don't be shy if you have something to ask.

Once again, thank you so much for this fabulous review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Great Solar Install and Service

The team from the start of initial enquiry to the end have been professional throughout. No hard sales (which I experienced from another company). Also the cost was very competitive. The whole process in total just took over a month (which I was impressed). Two teams arrived in the morning, one for the panels and the other for battery and electrics.
Would definitely UK Energi to anyone who is looking to getting Solar

2 mei 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi MJ,

Joe in the office also gave you a great review - model customer!

Thank you for taking the time to leave this, and the Google review, we really do appreciate it.

Good to hear that everything went smoothly with the install and, as you know, we are just at the end of the phone if have any questions, needs or need any help.

Thank you once again for taking the time to leave us a review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Looked at getting full solar system , then look no further. Uk Energi will sort your needs .…

Looked at getting full solar system for a few months and after seven plus quotes and gathering as much information as possible & still feeling sceptical on the information & quoted prices given & being inflated etc , then Ukenergi popped up & they were great in winning my trust with honest , thorough information aswell as a great price which was all down to Harry initially, he was on hand throughout the whole process , thanks again Harry for being a fine genuine guy and great honest salesman. I'm tough to win over from any sales person but Harry did it with ease , lol . No hard selling at all , just honest informative details , friendly down to earth attitude along with a great price.
The whole install was successful, had a couple of minor issues with scaffold being fitted on 2 different days and solar system not being completed on same day but they were quick to resolve & it all worked out well in the end . The whole team that were involved in fitting our 17 panel system were very professional in everyway, they were responsible, respectful, friendly and thorough . Aftercare and advice is also available and there if needed.
I would highly recommend UK energi to all that are looking into getting a solar system installed.

Thanks again !!
Phil

28 februari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Phil,

Well, you've put Harry on Cloud Nine here!

Mind, the rest of us are pretty happy with this excellent, comprehensive review too - so thank you very much!

We work very hard at ensuring the whole process, from sales to aftercare, is professional, honest and above expectation.

It's brilliant to get feedback that shows we are getting it right.

And, we will be here when you need any advice or help in the future.

Once again, thank you for your kind words ... which we will pass on to the rest of the team.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Can't recommend this company enough

Can't recommend this company enough. From the initial enquiry until the finish of the installation. I had lots of quotes and did research myself so I knew a little about solar. At no point was I fed any bulls••t. The sales team didn't do the hard sell technique and just told me what I needed to know, giving me all the info and more. No criticism of other companies, just honest information. I was invited to wait and make sure it was right for me. Jo was so informative, knowledgeable and I never felt pressured. I liked that.
The day of installation came and Dan and the fitters and electricians were amazing. Everything was done, fitted and connected in a day and a half. Dan helped me with the app and gave me a lesson on how to use it and showed me the most efficient way to use the solar. He even simulated a powercut and not even a flicker of a bulb as we still had power. I cant stop looking at the app now. Watching as the power we use is our own. Since it has been installed, we have been totally off grid. Even giving back to the grid. We have a 3 bed detached house with a 5kw battery and using our own power and selling back. Its a no brained for us.
Uk energi have been a delight to use and nothing has been too much trouble.

24 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi,

Haha, what a brilliant, concise and descriptive review, thank you so much!

I have passed your comments on to the fitting team and to Joe, they we delighted to have met, and exceeded, your expectations.

We hope to continue offering you this level of help and service in the future.

Thanks once again for your kind words.

Kind Regards,

UK Energi



Beoordeeld met 5 van de 5 sterren

Great customer service and competitive pricing

I have had a really good experience with UK Energi from start to finish.

Sales team - Harry Hunt. I sought quotes from about 15 different firms in all. I went with the one provided by Harry for several reasons. He was able to explain the basics to a fairly ignorant person on the topic of solar swiftly and clearly. He gave a competitive quote. He did not pressure me. He accommodated at least a dozen follow up calls I made where I asked further questions or wanted tweaks of the plan. He was consistently friendly and helpful and prompt with all of these queries. He gave the initial quote in about 30 minutes or so over the phone. Other companies frustrated me by either insisting on home visits, giving quotes based on a website questionnaire with no person to person communication, or...the worst...making me watch an agonisingly long powerpoint presentation. After 20 or 25 minutes and only half the slides I had to call that one short.

Installation: Scaffolders, electricians, panel installers all friendly polite and professional.

Post sales team: I mainly dealt with Jen and Evan post sales. Both very informative and helpful.

Overall: I have had a Sinenergy invertor, battery, and EV charger installed with some panels at a good price (based on multiple other quotes), by a team who are quick, polite and professional. What more can you ask? I will be passing there details to friends and recommending.

22 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Mr Lyons,

What a fantastic review, thank you very much!

And thank you for pointing out how we are getting things right where other companies are not - this sort of analysis helps us to make UK Energi the very best it can be.

Harry, Ev and Jen are absolutely delighted to have given you the kind of service you expect, and that we always strive for.

This isn't the end though, we are always here if you need any help or advice, just give us a call and we'll do whatever we can.

Once again, thank you for your kind words and for choosing UK Energi to install your renewable energy system.

Kind Regards,

UKEnergi

Beoordeeld met 5 van de 5 sterren

This is not a hasty review rather I…

This is not a hasty review rather I took my time understanding / communicating and dealing with UkEnergi throughout the pre-sales & after sales support and then write this review.
It all started back in Jan 2025 when an initial consultation started with Harry Hunt regarding solar potential at my property. He very eloquently & professionally describe the whole process and help with tech selection (based on my energy needs). I then took solar quotes from 3 other companies and finally made my decision in Feb 2025 that I am going with UKEnergi for my solar installation (14 AIKO panels, 5kw Sigenergy Inverter, 8+5 kw sigenergy battery).
Upon confirmation of order, a deposit paid and surveyor sent to my property for inspection of roof. G99 application process initiated at the same time. Installation day set for 01April 2025. It all went very smoothly. guys were very professional and performed their work with utmost professionalism. Nice clean installation was performed with external fusebox attached next to my EV Charger. SigEnergy app installed and shown its working.
Scaffolding took 1 week to go off (but its fine). I need technical help with my installation the very next day for which UKEnergi Technical team was helpful to respond next day with detailed answers. MCS certification application forwarded with schematic diagram.
Overall it was delightful experience and would recommend them to my friends/neighbours who already started inquiring about my installation.

1 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Naveed,

Thank you so much for these lovely words and for your belief in UK Energi.

Your fantastic, comprehensive review shows us we are hitting the right spots at every stage of the customer's solar journey.

We find this incredibly helpful in moving the company forward and maintaining our excellent standards.

We wish you many years of renewable energy generation and we will always be here if you need any help or advice.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Brilliant company

Enquired about solar panels had a surveyor come over and go through all the products with us. Very good customer service from start to finish, had the panels put up very quickly and for a lot cheaper price than other quotes I'd had. On installation the lads all cracked on and were very polite. The only hiccup throughout the experience was that one panel couldn't fit on the roof and they charged me for this in the final payment but I rang them up and they sent out an amended invoice within 10 minutes.

15 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Nathan,

We are delighted to hear your experience was everything we strive for here at UK Energi.

We are sorry there was a problem but we feel the mark of a good, ethical company is getting these things sorted as quickly, and with as little fuss, as possible!

And remember, we are always here for any question or help you may need in the future.

Kind Regards,

UK En Energi

Beoordeeld met 5 van de 5 sterren

No pushy sales

No pushy sales, amazing price and smooth from start to finish. The lads who fitted my system did a great job. Everything looks amazing. The staff at base were lovely to talk to and explained everything. Thanks to you all.

10 april 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Allen,

Thank you so much for the kind words.

We are constantly trying to improve every aspect of the business and your lovely review shows us we are heading in the right direction.

And, it's not just the installation, we will be here to support you and answer any questions you may have in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Excellent trustworthy company

From the first point of contact (with Joe) this has been a positive experience, I was nervous and Joe took the time to talk me through everything, didn't oversell panels, no pushy sales pitch. Thank you UK Energi, you will be recommended by me to all friends and family

19 februari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Kathy,

We are very happy to hear that Joe, one of our top sales people, took you through everything so well.

We like to ensure customers get the correct information, that way they can make an informed decision.

Plus, we will always be here if you need any help in the future.

Thank you very much for your kind works.

Kind Regards,

UK Energi.

Beoordeeld met 5 van de 5 sterren

Very friendly staff and professional instalation

UK Energi sent really good team of 4 to install our system. Lewis and Brad worked on the downstairs installation whilst Scott and Carl worked on the roof. End to end 4.5 hours. Full information given to us with a demo of the Syn-Synk application. The team even complimented us with all the preparation work we did in removing all hidden panel for cable routing and installing draw wires, lighting etc to ease their work. A great team.

25 maart 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Neil,

Thank you for this great review!

Scot, Carl, Lewis and Brad will be over the moon to hear how happy you were with their work.

And, of course, we are always delighted when customers do their best to ensure the job goes smooth;y, so thank you very much for all your preparation.

Now you have your solar energy system up and running we will always be here should you have any questions or need any help.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

I had several quotes for solar panels…

I had several quotes for solar panels and a battery, eventually we decided on 20 panels (10 on each side) and 10kW battery. Our house is east west facing, so not ideal. Harry Hunt from Uk Energi won our business, he explained the process and enlightened us on the benefits of solar. He was very patient answering my endless questions. From start to finish the process was brilliantly carried out, the scaffolding was erected very quickly on both sides of the house, a tricky job straddling our conservatory. The scaffolders were polite and cheerful in their work. At 8 am on the day of solar 5 Uk Energi vans arrived with a team of fitters in less than 8 hours the job was completed. I cannot praise the guys enough they worked hard and fast. At the end the commissioning was carried out and explained thoroughly to us. Since the installation 10 days ago we have been creating a surplus of electricity enough to power our 4 bedroom house and export back to the grid. Thank you to all involved at UK Energi I will highly recommend your company.

18 maart 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Richard,

Thank you for taking the time out to leave this fantastic review!

We are delighted to hear our team continues to deliver the high standards of service we feel our customers deserve.

I have passed your kind words on to Harry and the fitting team.

Once again, thank you for taking the time out to let us know how much you've enjoyed your experience with UK Energi and remember we are always here to answer any questions you may have in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Honest, professional and caring

I spoke to several solar panel companies to get a range of quotes and Harry was the most helpful and straight talking.
I had a visit from the owner of the company before installation and he returned to see how everything was going during the fitting. The installers were professional, careful and made sure to finish off all work tidily responding to my wishes.
I am delighted with the system as it feels exactly right for my needs and is working well.

12 maart 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Bridget,

Thank you very much for such a lovely review!

I have passed your kind words on to Harry and the rest of the team and they are delighted that you are happy with both our service and the installation.

Your system will go from strength to strength over the coming months and we will always be here to help if you have any questions.

Thank you once again for taking the time out to leave us such a great review.

Kind Regards,

UK Energi

Beoordeeld met 4 van de 5 sterren

Good from the start

Good from the start. Tracy explained everything and carried out the survey while she was with us (saved some time).
All the workforce were polite and friendly, they answered any questions we asked, the main thing for me was they were safe and professional.

20 februari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Mick,

We do love our Trace!

Thank you for taking the time out to leave this review and letting us know we are getting the important things right.

All customer feedback, bad or good, helps us to improve our service and strengthen the company.

I will pass your kind words on to the team and once again, thank you for this review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Recommended installer

I’ve been thinking about going solar for a while now, and reached out to UK Energi in January along with a few others.

I spoke to a few installers who gave me prices over the phone using Google Maps and answered some questions. One of them was my current energy provider, who gave me a price for solar that would only cover half of my annual usage (pointless proposal v cost). In the end, UK Energi had a better price, with more panels.

What really mattered to me was being able to talk to someone, and that’s exactly what happened. I booked a visit from Tracy, who spent way more time than I think she expected answering all my questions. Some of them were because of a recent extension, so I don’t have a typical roof layout.

After the chat, I went ahead and had the system installed on February 18th. Before the install, I also worked with (bugged) Tracy and the team to figure out if I could get more panels installed to make the most of my roof space. In the end, they recommended sticking to our original plan but using optimizers on all the panels. A week before the install, I also bumped up my battery from 5kW to 8kW, which turned out to be a good decision.

Almost a month after having 13 panels and a Sig inverter and battery installed, it was totally worth the investment. I can already see it paying off before the predicted payback. I’m also generating more kWh than I thought I would, so once I set up my export tariff, I’ll be getting a decent payback that’s probably going to help me pay for my battery.

I’ve already recommended UK Energi to a few friends, and I’ll keep doing so.

18 februari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Andy,

By Jove, I think we need a sit down after such a lovely, comprehensive review!

We are so glad that we met, maybe exceeded (?), your expectations to bring you a service you are so happy with.

We are always delighted when customers bombard us with questions, as it means we can get deep into the detail and, on occasion, learn something new for ourselves.

I will make sure Tracy sees this fabulous review and pass your comments onto the rest of the team.

Thank you for taking the time to leave us a review.

Kind Regards,

Uk Energi.

Beoordeeld met 5 van de 5 sterren

From the first contact to installion…

From the first contact to installion every part went very well. I wanted installion to be as neat as possible so the installers asked how and where I wanted everything before fixing and also advised also. Now all finished very happy with how everything looks and it is also performing.

3 maart 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Mark,

So glad you are happy with your finished system - and with the service UK Energi provided.

We strive to make our interaction with our customers second to none, and every little bit of customer feedback we get helps us do that.

We are always here if you need and advice or information too.

Thanks again for taking the time out to leave us a review.

Kind Regards,

UK Energi

Beoordeeld met 3 van de 5 sterren

Fingers crossed

The experience with UK Energi was great, I cannot fault the salesperson and aftercare. Scaffolding company were totally cowboys and nearly pierced a gas pipe and put uncapped poles against the windows. However my main concern is the exporting and return on the electricity. Had 14 panels installed in October 2024 and switched to Octopus as recommended but since installation my monthly payments have increased by 30%, I have paid £823 in electricity usage to Octopus and received £12.81 in export refunds. I just hope that this is settling in and bad weather issues and that turns around once the sun starts to shine. I know you cannot control the weather but I just wish the amount of time that the electricity costs would start to fall had been explained a little more.

11 maart 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Janet,

Thank you for this great review and we are sorry you feel things weren't explained to you.

We can't control the electricity prices either I'm afraid.

I would say it may be worth calling the office to ensure your set up is correct because we can't see how your bill would increase just yet?

Please do get in touch if you think we can help you reduce your bills and, once again, thank you for the kind words.

Kind Regards,

UK Energi.

Beoordeeld met 5 van de 5 sterren

Professional & helpful team at UK Energi….

The whole team at UK Energi provided an excellent service starting with Joe who took my initial enquiry and was prepared to conduct the survey that very day as I was taking a long holiday from the day after. Every aspect of my complicated ( as house is long & an unusual shape) System was handled professionally including Scaffolders, Roof Prep, Electricians Dan & Lewis and finally Reece handling install & technical requirements. They all worked with me to achieve a great outcome - Thanks UK Energi.

27 februari 2025
Review zonder uitnodiging
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Antwoord van UK Energi

Hi Alan,

Thank you for taking the time to leave us a review.

We are delighted that your whole journey with UK Energi has been excellent.

We do strive to give all out customers excellent service and it really helps us when people let us know we are achieving it.

I have passed your comments on to Joe, Dan, Lewis and Reece.

Thank you once again for your kind words,

Kind Regards,

UK Energi.

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