UK Energi Reviews 

230
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our interactions with UK Energi were great from start to finish. Everyone was polite, friendly and really helpful. Our initial salesperson, Josh, was an absolute delight to deal with - well-informed,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From first call through to completion the team at UK Energi were great. Harry gave us the time and space to make a decision after providing the quote listening to when we wanted to follow things up a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from Josh coming to speak to us via a recommendation after speaking with many other companies we felt Uk Energi were the right company to partner with. the install team were very professional on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's only day two after installation. So far so good, it's doing what was expected but early days yet, This review is about the level of service received. Ella was my first point of call, knowledgeabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. ook in
  3. Groene energie leverancier
  4. Leverancier van apparatuur voor zonne-energie
  5. Verwarmingsapparatuur leverancier

Geschreven door het bedrijf

UK Energi is your trusted nationwide renewable installation experts. At UK Energi our team is passionate and focused when it comes to helping our clients to save money, improve their properties and become energy independent. From solar panels and Air Source Heat Pumps to EV Chargers and battery storage, we cater for domestic, commercial, and new build sites. Why UK Energi? Highly Rated by Our Customers – We pride ourselves on our commitment to customer service. We successfully help homeowners across the UK switch to solar energy with ease. Our skilled installers are an integral part of the UK Energi team - ensuring high standards and accountability. We offer top-tier renewable products at competitive prices, making green energy accessible for all. Your system will be installed within 3 to 4 weeks, minimizing delays and maximizing efficiency. We have over 10 years of experience, we can guarantee a professional and knowledgeable service. Whether online or a home visit, our consultations are completely free, with no obligation. Experience the difference with UK Energi, where family values meet industry-leading expertise.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(230)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great from start to finish

From start to finish UK Energi have been great. Tracy who came and quoted was amazing she came with a proposed plan which was exactly what i wanted. They gave me a couple of options to suit budgets and once agreed they've been fantastic. Very informative throughout. We had to change installation dates due to various reasons and gave plenty of notice and were flexible. And the guys who installed the system were polite and tidy and made sure to leave it as tidy as it was when they arrived. Highly recommend them to anyone looking for solar installation.

21 februari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Gordon,

Tracy will be absolutely delighted with this review!

We are also delighted that UK Energi have met and exceeded your expectations.

We will pass your kind words on to all the members of our team.

Thank you so much for your kind words, I can assure you they are very much appreciated.

Kind Regards

UK Energi.

Beoordeeld met 5 van de 5 sterren

Customer service from Joe outstanding

Customer service from Joe outstanding, Fitters helpful and efficient. I would recommend to anyone in complete confidence you would get the same service

14 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Richard,

Thank you so much for this lovely review - I'd say I'd pass it on to Joe but he was so chuffed he sent it to me!

We are glad thous our sales, install and aftercare have all met your expectations and you're happy with the customer service at UK Energi.

Please don;t hesitate to to get in touch with us if you need any advice,,help or information in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Quality serviceVery professional company who know…

Very professional company who know exactly what they’re doing. Honest and straightforward salesman in Joe who bred confidence in me that this company would be the right one to fit solar at my house. Whole experience was a breeze everything explained to you clearly that you could understand as a layman. Fitters and electricians prompt , professional, and very efficient.overall a very pleasant experience dealing with them.

5 februari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi,

We are are always happy to get a lovely review, and this has caused smiles all round the office!

Joe was delighted to hear you were happy with his information and that the team had looked after you though every stage,

Thank you for these lovely words and don't hesitate to contact us if you need anything else.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

It was great experience

It was great experience, professionalism, commitment from beginning since the assessment happend to get the quote from Tracey. It was valued with my expectancy and quality. The installation team were very professional and on time to do the Job. It was very well explained by electrical team how to access energy utilization and support if needed.
Over all UK energi team was fantastic.

30 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Rakesh,

Thank you for the kind words, it really does help us keep up company morale and maintain our high standards.

We are delighted we have met your expectations and we hope you continue to be very happy.

We will be here for you if you have any questions in the future.

Once again, thank you for the lovely review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

From the first phone call to the end of…

From the first phone call to the end of installation this company have been 1st class. Tracey was by far the best salesperson of 4 companies I had quotes with answering any queries I had. The installation team left no mess and swiftly installed the system in a day and a half and the scaffolding was removed a couple of days later. The system is working perfectly and will pay for itself in an estimated 7 years. As soon as it’s daylight the panels kick in and it’s free electric. Just waiting for the certification now to start selling excess back to the grid which on long summer days will be from morning till night! Everyone should invest in solar if they can afford the initial investment.

4 februari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Peter,

Thank you for taking the time to leave this great review - we have passed your comments on to Tracey and installation team.

We absolutely agree that anyone who can should get solar, it just makes sense in today's energy climate.

We also want you to know that we will be with you every step of the way, so if you need any questions answered or problems solved, don't hesitate to give us a call.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

UK Energi

I got in touch with UK Energi because I was looking into purchasing some batteries for my home because I’ve gone all electric but my radiators cost a fortune to heat my house up, I spoke with 6 companies and they all sell different makes of batteries then I started realising this is going to be a headache picking the right batteries and the right company, I spent over a week constantly reviewing all these models and many hours on YouTube. I spoke with Harry at UK Energi over a three week period and he explained everything and I told him about my bill and my day to day usage. To cut this review down the electricians installed everything and it all went smoothly, Harry kept in touch through the process and has even rang me twice since the install to check I’m happy with everything. It is an investment but definitely worth it for me now I’m looking at my bill, I will be in touch with him again once money builds up in the bank to purchase some solar panels. If you see this review Harry then much appreciated mate and will definitely recommend to friends.

31 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Gary,

Thank you very much for this fabulous review!

I can assure you that Harry has seen it and was over the moon.

We are delighted that everyone at UK Energi has pulled together to ensure your installation went smoothly and you are happy with everything.

Here's to a cheaper future for you!

And, don't forget, we are still here to answer any questions when you need us.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Great experience with expert service

Energi UK has provided lovely service for our solar panels and battery system along with an EV charging point.

Joe Vaughan was our point of contact for the service and he was great at communicating all the processes and procedures. The information provided prior to installation was clear and it made everything straight forward. He responded to any questions that we had regarding the process. The response rate was very quick too.

Brad was the lead electrician in our installation. The punctuality and workmanship was great. The work carried out was explained before it was done which felt reassuring.

The whole process was relatively quick even though the conditions were icy during the installation. I have to commend the work done.

I would recommend Energi UK for sure.

7 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi,

Thank you for taking the time out to leave this fantastic review for us, i is very much appreciated.

I have passed your kind words onto Joe and Brad, and the rest of the team, as they will be delight to hear their hard work is making a positive impact on customers.

Remember, UK Energi is still here for you long after the install., so please don't hesitate to give us a call if you need anything.

Kind Regards,

UK Energi



Beoordeeld met 1 van de 5 sterren

This company does nothing but harassment

This company does nothing but harassment. Stop sending unsolicited emails, you are not allowed to.

You will see the company has replied. However they have never been given permission and the info box they refer to does not allow messages.

Following uk energi replying they refer to unsubscribe. However having unsubscribed several times they still harass. You have never had permission.

I unsubscribe every week!!!!!!!

23 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

EDIT 2 - We can see from our email platform that you unsubscribed at 3:48 PM yesterday and you will now no longer receive emails from us.

UK Energi are sorry for any inconvenience this has caused.

. EDIT - I'm afraid we only have email addresses that have allowed us permission to send marketing emails, we are unable to send any emails unless that is the case.

The email address info@ukenergi.co.uk is our main email address and is constantly monitored.

If you wish to be removed from the email list we will need your details.

Hi,

We are very sorry you feel this way but we can assure you that we do not send unsolicited emails.

We have an email database, like all companies do, of people who have expressed an interest in solar and given us permission to receive marketing emails.

All emails are clearly marked with an 'Unsubscribe' link.

In fact, we are unable to send emails unless they contain this link.

The easiest way to stop getting these emails is to click that link.

But, you can also replay to the email, or email us at info@energi.co.uk, with your details and we will take you straight off.

Kind Regards,

UK ENergi

Beoordeeld met 5 van de 5 sterren

Very good service

I had a problem with my electrical supplier, Evan quickly sorted this out and set up my system to run more efficiently for me

16 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi,

We are always here when you need us!

Thank you for your kind words, I have passed this on to Evan.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Great advice and good knowledge of the industry!

From the very first contact with UK Energi I felt that that they were able to demistify some of the jargon used when on a solar journey and helped me understand all the components of what is needed to get the best out of a solar and battery solution. Never felt like I was being pushed by a salesman and they were happy to answer all my silly questions quickly and thoroughly.

10 januari 2025
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Richard,

Thank you very much for your review, we are are very proud that our sales people care as much about informing customers as they do selling solar.

Our aim is always to ensure our customers have as much information as they need to make the right decision.

I will pass your kind words on to the team.

Thank you,

UK Energi

Beoordeeld met 5 van de 5 sterren

I cannot recommend UK Energi enough

I cannot recommend UK Energi enough. Rory came round to the house for initial consultation and really listened to what we wanted. There was no hard sales pitch. We had multiple other quotes and had to endure a lot of hard sales. Other quotes were done over the phone and didn’t view the property. Rory looked at everything and explained the process. Our main concern was having unsightly wires all round the house - we had the assurance the wires would be hidden.

The scaffolders arrived and were gone within 2 hours. Faultless service - very polite and professional.

On the day of installation the roofers came and did the panels - didn’t even know they were here - just got on with the job - again polite and professional.

The electrician came the next day and installed the battery and inverter.

We are so pleased with the instillation. Not unsightly and the wires are “hidden”.

The price was competitive.

UK Energi top marks for not doing the hard sell, fantastic communication throughout and competitively priced.

3 december 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi David,

Thank you for a great review - and for letting us know how well the install went.

We pride ourselves on our 'No Pressure' sales - we know our installs are designed to help our customers out and we let that do the talking.

We have been working with our install teams to ensure that their work is neat, tidy and professionally done - we need to hear feedback like yours to know we are achieving our goals.

Once again, thank you for your kind words and don't hesitate to get in touch if you need anything in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Very pleased with the service received

Very pleased with the service received. Tracy was very detailed when designing our system and checked in regularly to ensure things were going to plan. Quick turnaround time and professional installation too

28 november 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Matt,

Thank you for taking time to leave this review.

Tracy will be delighted to hear she has made a good impression and looked after you as the install progressed.

We hope you have many years of trouble free solar electricity generation - and we are always here to answer any questions you may have in the future.

Thank you again fro a great review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

One satisfied customer.

From start to finish the process was seamless. Harry Hunt came out and surveyed our property. He was extremely pleasant in his manner and answered all our questions. The scaffolding went up within an hour on Wednesday 27th Nov afternoon and the contractors were pleasant. Thursday 28th Nov the roofers we’re on site by 8.30am and cracked on. The electrician arrived at 9.30am and everyone had completed their tasks by lunchtime. Everything went extremely smoothly and I can recommend UK Energy to any potential buyer of solar panels. We have been very impressed with the professionalism from all involved.

28 november 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Clive,

That is a very comprehensive review and we'd like to say a loud 'Thank You' for posting it!

It's great to hear that our team are fast, efficient and reliable - we already know that but we love to have it confirmed by our customers.

You've made Harry's day too!

Thanks once again for the kind words.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Great solar company

We recently had solar panels and battery storage installed by UK Energi. I would highly recommend anyone looking to get solar to use them. Their communication throughout has been brilliant, and our point of contact Joe gave us all the information we needed to design the array that was right for us. Great company. Great staff. Great
Outcome.

2 december 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Mike,

Joe will be delighted to hear that he's helped you get the system you wanted - and that he's made you happy!

Obviously, the rest of the company are delighted too and we'd like to say 'Thank you!' for leaving such a positive review here.

Please don't hesitate to get in touch if you need any help in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Spot On

Could not reccomend UK Energi enough. I've had my install now since September and it has been working great!
I had specific & particular requirements in mind for what I wanted installing & UK Energi produced the goods! I had 18 455w panels, spread across 3 roofspaces, all fitted with Tigo optimisers (at my request). 3x 5.3kw sunsynk batteries, to give me a total 15.9kw storage. 8.8Kw sunsynk inverter & a Hypervolt Home 3 Pro EV charger. Joe Vaughn was a pleasure to speak to in the planning stages and was very accomodating throughout to make sure my needs were met. Reece & the instalation team were great & took great care of the property during the install. All has been running smoothly since the instalation in September. I would definitley use UK Energi again if I ever moved house.

16 september 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Adam,

We were so happy to read this review, you can't get better than someone saying they'd use you again!

We are glad we hit your expectations and provided you with exactly what you wanted.

I have passed your kind words on to Reece and the team - they were happy to hear that one of our more complicated installs has been such a success.

Once again, thank you for taking time to leave us a positive review and please don't hesitate to get in touch is you need anything in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Solar panels- battery-Car charger Installation it might be

If you are looking for a company, to install a solar and battery system to your home then look no further.
I had several companies around for quotations after doing a lot of research in to what we needed.Watching you tube , reading articles on line there is so much information out there some true and some misinformation so what do you listen too and trust?.
We decided to go with UK Energi, because of the professionalism from the start of the process.
Paul the surveyor came round to talk me and he listened to what I wanted, Paul than went through the
All the checks with property that need to be done to ensure that the information he provided was accurate . This reassured us as no other company went so in-depth with a survey, Paul than went through the options which would be most suitable to our needs and what we wanted.He listened to us and did not push or try selling us equipment we didn't need,or push us to buy there and then .We decided to go ahead with the install.The company kept in touch via email and telephone letting me know what was happening and when the install would be happening and who would be doing it .
On the day of the install Carl and Scott the panel installers arrived on time and explained what they would doing and talked to me with respect, and they did a fantastic job on the installation it looks amazing.Whilst they where installing the panels I ask if I could increase the number of panels ,this is when I received the best customer service from Reece .He drove and delivered the extra equipment needed to ensure a smooth installation.All the electrics where carried out by James, another star explained what he was doing and why, and did a very tidy install and talked me through all the equipment I needed to know.
The day after the install I received a courtesy call from Reece just asking if all was OK and if I needed any assistance in anyway with the equipments or app .
We are so glad we went with UK Energi a great company with outstanding customer service and a team of people who care .

13 november 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Nik,

Wow, what a fantastic and comprehensive review!

We are absolutely delighted that your experience with UK Energi was so positive.

I have passed your kind words on to Reece, Paul, Carl and Scott - they were very proud to have exceeded your expectations.

We do aim to offer all our customers a smooth, informed and gratifying install.

Thank you, once again, for taking time out to write this fabulous review, and please don't hesitate to get in touch if you need anything in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Great installation

Had a great installation and smooth experience with UK energi. Very efficient and communication was clear. I dealt with Joe who was fantastic and provided a great service. Highly recommended

15 november 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Bhavesh,

Thank you for your kind words, we will pass them on to Joe as well as the rest of the team.

We are delighted to hear everything went well and you are happy with the service you've had from UK Energi.

We are, of course, here whenever you need us in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Professionalism from the whole team at UK Energi from start to finish, would recommend

From the first communication and appointment with Harry at UK Energi we were impressed with the knowledge and service given. The installation, commissioning and handover went very smoothly, the team were professional, friendly, tidy and on time. All in all, very pleased with the service provided.

23 oktober 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Glen,

It's fantastic to hear that your UK Energi journey was good from beginning to the end.

Harry, like all our sales team, is very knowledgeable about the tech and practicalities of solar, and we are very lucky to have him - we will make sure he sees this review.

Thank you very much for your kind words and please don't hesitate to get in touch if you need anything in the future.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

Very happy

Had a very straight forward experience with Joe from ukenergi. Very down to earth and easy to deal with. Explained all details of the install, including different options and even prevented me from spending extra money for panels that we did not need. Highly recommended. Very happy, thanks Joe !

19 november 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Steve,

This is the kind of review that makes us proud to do what we do!

Thank you very much for your kind words, we will pass them on to Joe, and we're sure he will be delighted he helped you make the right choices.

We always ensure we are building a system that suits our customer's needs rather than our stock levels.

We are here to answer any questions you have in the future and, once again, thank you for this lovely review.

Kind Regards,

UK Energi

Beoordeeld met 5 van de 5 sterren

I contacted UK Energi when I wanted…

I contacted UK Energi when I wanted Solar Panels installed when my brother recommended them, (they had installed his). My contact throughout was Joe Vaughan, he could not have been more helpful or informative. Nothing was any trouble and he was neither pushy or tried to rush me to make a decision. (I ask lots of questions and he was happy to answer all of them). I am happy with the service I received and with the panel installed.

Raymond M

1 oktober 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Raymond,

This is a delightful review and we are sure sure Joe will be delighted with your kind words.

We are happy to see our sales team are engaging with customers and not being pushy or overbearing.

Reviews like this give us the confidence that we are making the right choices when it comes to our business ethics.

We wish you many years of trouble free solar power and we are always here if you need any help or information.

Kind Regards,

UK Energi

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer