UKStudentHouses Reviews 

My experience getting accommodation with UK Student Housing was a very smooth, reassuring and comforting process. This was very much made possible with the support of a member of staff who went above and beyond to ensure this wonderful experience. Chelsea Linguard — thank you so much for your help! x

It’s more than 1 year I have been living at one of the UK Student Houses accommodation in Derby.
Very professional staff, your queries and issues are considered in short notice with solutions in no time!
I would recommend all students to book in their accommodation with UK Student Houses.

Love this place so much! Mark has been great helping out with some maintenance issues we had. They were resolved so swiftly for us and no issues since. Big thank you to Oliver and Matt for their help too. Honestly couldn’t recommend UKSH enough!

I’ve been living in a UK Student Houses accommodation for the past 1 1/2 years now. My property agent is extremely helpful. We get regular cleaning done. Whenever we have maintenance issues, it gets sorted out immediately. The helpline is also very active.

It's been a wonderful experience so far. All the benefits they advertised are being fully enjoyed. Cool, conducive and affordable apartment. I love it and would recommend to anyone.

I’ve had a really good experience with UK Student Houses this year. The flat was newly renovated when we moved in, so everything is modern and in great condition, which made such a difference.

The location is ideal for uni and the rent is very reasonable for the quality of the property. The team are also quick to respond to emails and helpful whenever we’ve needed anything.

Overall, I’d definitely recommend.

I enjoyed living in the accommodation managed by UK Student Houses. The management is proactive in responding to emergencies and maintenance issues. And they are always available to respond when called. I enjoyed my stay with my wonderful colleagues and would recommend to any person who is looking for an accommodation.

Incredible customer service. Top quality accommodation. Absolutely recommend them.

I’ve had such a positive experience with UK Student Houses and couldn’t recommend them more highly.

The communication has been absolutely amazing, especially from Tonya. She was always quick to respond, helpful, and made everything feel simple and stress-free from start to finish. It really makes a difference when you feel supported and kept informed throughout the whole process.

I also want to give a big thank you to Gamal for the incredible help with cleanliness and guidance on the way of living in the house. His support made settling in so much easier and ensured everything was maintained to a high standard. It’s clear he genuinely cares about the tenants’ experience.

Overall, a fantastic service from a professional and friendly team. I would definitely recommend UK Student Houses to other students looking for reliable and supportive accommodation!

They are really responsive when it comes to any maintenance issues, also have regular visits to ensure everything is okay at the property whilst maintaining your privacy and communicate every time a visit is going to occur.

I would recommend to go through UKSH if looking for accommodation as a student.

Spent 6 months with UK student Houses. Appreciated the 6 months flexible contract.

Excellent service , always try there hardest to work on issues as fast as possible and maintenance mark goes the extra mile to get everything in place

Property is nice and has all the furniture needed. There is enough storage which can be hard to find in a student house. Could have a second fridge in the kitchen as there is five of us but the current one is sufficient.

Very poor. They promise what they will not do, and once you sign your contract, they will just abandon you and move to the next potential tenant. They will not communicate with you, and when you are stranded you will not find any of their team to talk with. Very bad.

Was a bit late to the party on booking housing but I couldn't have been happier with the help from Kieran. He devoted a lot of time to making sure we landed a place we were happy with and was an all round lovely fella, I'll look forward to chatting with him again when it comes to finding next years house.

Property is lovely, reasonably priced
And staff are very helpful an kind

Property is lovely!
Reasonably priced and staff are very friendly and helpful.

One thing that this company does well it its responsiveness towards their clients.

Extremely responsive whether if the booking is to be made on call or by email. They will never fail to offer you a better deal than your previous accommodation.

The property managers assigned provide a ton of assistance to the client in terms of the shared house tour, the payment details, the contract overview and sharing the details of using the appliances provided in the accommodation.

Awful student housing, I'd warn anyone to keep away from Brookside in Derby. There is a homeless man sleeping and living in the laundry room and this goes unchallenged by the manager who has been advised of this since September 2025 but does nothing.
There is a £20 charge added to the rent for heat but the heating does not work and we have messaged, emailed and called the maintenance team and the manager and still no heat. It hasn't worked once since October 2025, now January 2026 and still no action.
The bathrooms are in need of significant upgrading including new toilets and showers. The management claim they are going to replace them but this has been said for the last 2 years with zero action.
Do not believe the photos as these do not show the extent, condition or state of the accommodation.

The worst company to live with. We have excessive mould in our house and it’s so bad I’m worried to live there. I was so ill before I left for Christmas because of the mould in my bedroom, along with all my other housemates. One man came after months of complaints and only sorted out the bottom bedroom. He didn’t sort any of the other rooms out as the manager for our house didn’t tell him to.. such poor management. I havnt heard from the manager for months, after sending endless emails and calling the company for help. I know that when I return after Christmas it’ll be completely unliveable and I’ll have to accept illness and such poor living conditions as nobody cares about us. We’ve had environmental health, lawyers involved and still nothing from this company. I hate living where I live and it has ruined part of my uni experience. Please never choose this company !