Receptionist on the phone was insanely rude. So guess its not just the Sales staff that are rude... As for your generic answer. I post honest reviews about company’s. The fact of the matter is your w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Extremely slow to respond and constantly dealing with internal issues. Every time I reached out, something “wasn’t working on their side.” I’ve already lost four critical days in peak tax season bec... Toon meer
Bedrijf heeft geantwoord
I was thinking about switching from my current tax prep software and spoke to one of their sales consultants ( Mike ) . In the end , I decided not to switch to ultimate tax and as soon as the sales co... Toon meer
The technical support is good but the it’s ridiculous that you must pay to retrieve your files in the event of an issue. The renewal fee should be extended to existing customers. The fee for service i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs. UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business. Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
Contactgegevens
1500 Plaza Place, 52761, Muscatine, Verenigde Staten
- 866-686-7211
- sales@ultimatetax.com
- ultimatetax.com
1,8
Slecht
341 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
i WOULD LIKE TO USE THE FORM
i WOULD LIKE TO USE THE FORM, MORE THAN WORKSHEET. ESAMPLE: THE 1095A OVER 8962.
21 april 2022
I really like the software
I really like the software. And customer service answers your questions very quickly (Even the stupid ones 🙄)
20 april 2022
Like always really good program
Like always really good program , really good team , really good help desk team . Very happy with you guys you’re the best 👍🏼💯💯
20 april 2022
I have enjoyed using Ultimate tax and I…
I have enjoyed using Ultimate tax and I will be renewing my contract with them here in a few days. The support staff was very helpful when I needed direction or even had a not so important question they were always there to answer my needs. The only thing I did not like is the e-signature if you send an email and the client does not get it you can not delete it and they keep sending emails to the client. Need to come up with a different one for next year or I will be purchasing DocuSign.
19 april 2022
Your tax software is easy to use
Your tax software is easy to use, and customer service has been top notch during the tax season!
19 april 2022
I love Ultimate Tax
I love Ultimate Tax. Thank for everything, always there when I need help!
18 april 2022
This was my first year on my own using…
This was my first year on my own using my own software and Ultimate Tax was great! I got my reports instantly, and there were not any issues only human error which was myself! Thank you so much for giving me the opportunity to make my first year great. I can't wait for the start of the next tax seaon.
16 april 2022
I have used Ultimate Tax software for…
I have used Ultimate Tax software for several years. It is the best tax software available. I have just renewed for 2022.
The support team is always there if you need them.
They will be my software as long as I am in the tax business.
M. Sue Tingstad
15 april 2022
Excellent customer service
Excellent customer service. Reasonably priced. Highly recommend Ultimate Tax Software. I use Desktop.
15 april 2022
Been a customer of Ultimate Tax for…
Been a customer of Ultimate Tax for over 10 years plus..
Been very happy with the program and the customer service and of course, support team!
Thank you!
14 april 2022
Excellent Program
Excellent Program! Excellent customer service and support team. I have used them for 11 years and I wouldn't change them.
14 april 2022
I love this tax software
I love this tax software. My previous program was not that easy to use compared to UltimateTax.
14 april 2022
Poor commuunication. No support
I paid for the software. They did not provide me with sign on information. I need to access the software NOW. Support is unavailable.
27 maart 2022
I am a CPA and attorney and I have been…
I am a CPA and attorney and I have been using Intuit software for over 30 years. I recently purchased Ultimate Tax because the Intuit program was very expensive. It was a complete ripoff. The depreciation schedules are very difficult to use. I could not even complete the first tax return. They refused to refund my money.
28 februari 2022
Review zonder uitnodiging
Antwoord van UltimateTax
Well this is unfortunate. We are a reputable company offering the same tax software since 2006. We have great customers. I'm sorry to hear that you are having an issue with the software. I also see that we tried helping you a few different times. We have extended support and the ability to call us. We understand switching software can be a challenge, that is why we offer free trials of our software. We also have terms and conditions along with a refund policy written by professional attorneys. So as far as refusing to offer a refund. We have policies that we have to follow. Again that is why we offer the free trial of our prior year software.
Thanks for taking me back even if I did…
Thanks for taking me back even if I did not get my renewal price from last year. I cheated on you and got the software from hell. Good to be back.
19 februari 2022
Ultimate Tax is good company to go…
Ultimate Tax is good company to go with. I am a beginner Tax Professional. I used the PPR and the software is easy to use. They do have a chat for questions or for assistance. I love this feature. They are reasonably for the PPR in the competitive market. Everyone else is really high. You get a lot with their packages. I have no complaints about UT
17 februari 2022
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