Receptionist on the phone was insanely rude. So guess its not just the Sales staff that are rude... As for your generic answer. I post honest reviews about company’s. The fact of the matter is your w... Toon meer
Bedrijf heeft geantwoord
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Extremely slow to respond and constantly dealing with internal issues. Every time I reached out, something “wasn’t working on their side.” I’ve already lost four critical days in peak tax season bec... Toon meer
Bedrijf heeft geantwoord
I was thinking about switching from my current tax prep software and spoke to one of their sales consultants ( Mike ) . In the end , I decided not to switch to ultimate tax and as soon as the sales co... Toon meer
The technical support is good but the it’s ridiculous that you must pay to retrieve your files in the event of an issue. The renewal fee should be extended to existing customers. The fee for service i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs. UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business. Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
Contactgegevens
1500 Plaza Place, 52761, Muscatine, Verenigde Staten
- 866-686-7211
- sales@ultimatetax.com
- ultimatetax.com
1,8
Slecht
341 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I've been using Ultimate Tax Software…
I've been using Ultimate Tax Software for over 8 years. I'm completely satisfied. The software is user friendly and the Customer Support Team is impeccable. Purchasing this software was one of the best investment I could have ever made!!
1 mei 2022
Great customer service
30 april 2022
UltimateTax is Fantastic
My brother hooked me up with UltimateTax, he passed away from Covid-19, I worried about staying in business without him, but UltimateTax made the transition painless. This is a fantastic company
30 april 2022
This is my 5th year using the software…
This is my 5th year using the software love the support staff always super helpful !!! Thanks for making the most stressful time of year easier to deal with !!
29 april 2022
I have used UltimateTax for many years
I have used UltimateTax for many years. The Customer Service representatives are always helpful and knowledgeable. UTS is the best in the business!
28 april 2022
Good program at a reasonable price
27 april 2022
Great service
26 april 2022
Always available for support.
25 april 2022
Always helpful in resolving issues
Always helpful in resolving issues. Everyone I have talked with have been helpful and polite. Thank you so much
24 april 2022
Great software program
Great software program, great technical support.
Thank you Ultimate Tax Team!
23 april 2022
The customer service is why I keep…
The customer service is why I keep using Ultimate Tax every year.
23 april 2022
You guys have helped every single time…
You guys have helped every single time I have a question, even if it’s a repeated question that I’ve had help on from before.. customer service is awesome and program is awesome, I’d give 100 stars if I could.. keep up the good work!
22 april 2022
Great customer service!
22 april 2022
no hiccups this tax season
no hiccups this tax season! and any questions were answered and resolved expeditiously!!
22 april 2022
I've used ultimate tax software since…
I've used ultimate tax software since 2006. There tech support is very proficient and friendly. Also there patience with walking you through with problems is amazing.... I plan to continue to use there software until I retire from the income tax business 😊
22 april 2022
Good Product, Needs a Few Tweaks.
The product pricing and support is excellent. There are a couple of things that need improvement in my mind. The font appears faded and often times is difficult to read. It needs to be darker and a bit larger. Overall it needs to be a bit more intuitive. For example, it took me several returns and a support chat before I really know how to handle the EIP's and ACTC in the program. It would have been nice to have those a bit more prominent in the program because they had huge effect on most tax returns. The 1120S needs work on the Items Effecting Shareholder Basis that end up on the shareholder's K-1. For example I never did figure out where to input Shareholder Distributions on the 1040's K-1. There doesn't seem to be much fluidity going from 1120S K-1 to 1040 K-1. Entering bank info become tedious being required to enter in Main Info, ACH 1040 ES, and state return. I know it's a safety measure for accuracy, but it gets to be a real pain when doing dozens of return.
21 april 2022
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